UNCG ITS News

Information Technology Services

As you may have heard, CrowdStrike, a prominent cybersecurity company, is experiencing technical issues that are causing outages in many global industries. The outage appears to be caused by an automated update issued by CrowdStrike to its customers for Microsoft Windows operating systems. Understandably, this may cause concern among our campus community.

We want to assure you that after a thorough review, UNCG has not been directly impacted by this issue. However, it is important to note that some of our external vendors may be affected. We recommend that everyone closely monitor any potential impacts with external vendors as CrowdStrike works to remediate the situation.

Our commitment to maintaining the highest cybersecurity standards remains unwavering. We are proactively taking steps to ensure that our systems remain protected against potential threats and continue to operate securely.

If you experience any issues or have concerns regarding your cybersecurity, please do not hesitate to contact us. Call us at 336-256-TECH (8324), enter a request for help on our service portal, chat with us via our chat service on the 6-TECH Online Service Portal, email us at [email protected], or visit our 6-TECH Walk-in Support Center in the Jackson Library.  

Your vigilance and cooperation are vital to maintaining the security of our campus.