ITS News

Information Technology Services

On Monday, June 29th at 2 p.m., authentication for Qualtrics logins will switch from Shibboleth to Azure. Users who access Qualtrics through uncg.qualtrics.com will have to enter their complete email addresses instead of just their usernames when logging in. Users who access Qualtrics by logging into qualtrics.com/login will not see a change. If there are [Read More]

Beginning Monday, June 15, 2020, UNCG G Suite users will transition to Google’s newest enterprise-grade collaboration tool, Google Chat. Google Chat will become the default option for direct messages (DMs), group messages, and team discussions. The Classic Hangouts app will be turned off. Chat has a modern UI, team rooms that support better team collaboration,  [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Degree Works UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Oracle Internet Directory Application Manager (aka UC4) Grouper Admission Pros Reporting, including WebFOCUS & Argos, against Banner [Read More]

Who: Faculty, staff, and students What: Planned Wireless Network Maintenance When: Friday, May 15, 2020, 5:30 a.m. – 7:30 a.m. Why: ITS will perform wireless network maintenance. Wireless connectivity may be intermittent for a few minutes sometime during the maintenance window. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), [Read More]

On May 15, 2020, several new features will be available in Canvas. Improved Rich Content Editor (RCE) The RCE is used to add and format content in Announcements, Assignments, Discussions, Quizzes, and the Syllabus. The improvements to the RCE include the following new features and functions: The toolbar has a condensed, more intuitive look. The [Read More]