Technology News

Information Technology Services

Update: 11/21/2017 5:45 p.m. The issue with WebEx sessions started from Canvas has been resolved. ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you have questions or continue to experience problems, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original Post: 11/21/17 5:05 .pm.} ITS [Read More]

Who: Faculty, staff and students who use UNCG’s two-factor authentication (2FA) system and Duo Mobile What: New Duo Mobile feature “Security Checkup” is enabled for UNCG 2FA users When: Thursday, November 16 Duo Mobile, the application used with UNCG’s two-factor authentication (2FA) system, has recently added a new feature: Security Checkup. This feature helps you maintain good cyber [Read More]

Who:  Occupants of the Elliott University Center What: Planned downtime for network services at the Elliott University Center When: Wednesday, November 22, 6:00 p.m. to 12:00 a.m. Why: Network maintenance During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building. If you have [Read More]

UPDATE 11/15/2017 6:35 p.m. Google reported that the problem with Google Docs was resolved as of ~5:35 p.m. and the service should be functioning normally now. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 11/15/2017 4:35 p.m.} Google is reporting an issue with Google Docs [Read More]

Who: Faculty, staff and students What:  Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner INB Workflow AIMS parking system JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic Grouper Reporting, including WebFOCUS, against Banner Production When: Tuesday, November 28, 4:30 a.m. – 8:00 a.m. Why: [Read More]