ITS News
Information Technology Services
UPDATE: (Resolved) External Voice Outage Impacting UNCG
At approximately 11:00 a.m. on Tuesday, July 5, ITS reported an outage on the SEGRA network that impacted incoming and outgoing calls at UNCG. At 6:03 p.m., the vendor reported that the issue was resolved. ITS will continue to monitor the service. For technical assistance, submit a 6-TECH ticket or email 6-TECH@uncg.edu. Follow the 6TECH [Read More]
NETWORK STORAGE – PLANNED DOWNTIME | JULY 29-31
Who: All UNCG faculty, staff, and students with files on the N, O, and S drives What: Network storage downtime When: Friday, July 29, 2022, 10:00 p.m. – Sunday, July 31, 2022, 11:59 p.m. Starting at 10:00 p.m. on Friday, July 29, Information Technology Services (ITS) will be migrating the User and Group storage volumes [Read More]
RESOLVED: AnyConnect VPN and Site-to-Site VPN OUTAGE
Today, Friday, May 6 at approximately 7:45 a.m., an issue affecting AnyConnect VPN and Site-to-Site VPN was reported. As of 2:00 p.m., these services are restored and functioning normally. ITS will continue to monitor the service. For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. Follow the 6TECH [Read More]
GRADUATING SPARTANS: TECH TO-DOS BEFORE YOU GRADUATE
Congratulations, Class of 2022! You made it! Commencement is just a few weeks away. But before you go… Have you forwarded your important emails to a non-UNCG email account? Have you downloaded files and assignments from Canvas that you may need for the future? Have you checked Box, MyCloud, and Google Drive for files you [Read More]
UNCG ITS CYBERSECURITY MEASURES & IMPACTS| MONDAY, MARCH 28
Beginning Monday, March 28, 2022, UNCG’s Information Technology Services (ITS) will deploy the cyber security safeguards listed below. These prevention measures are being put in place as stated by the Executive Steering Committee, IT Governance at UNCG, and in response to Federal, State, and UNC System warnings about cyber-attacks against the United States by the [Read More]
