Technology News
Information Technology Services
UPDATE (Resolved) Network Outage
Update (Resolved): 6/14/2019, 3:25 p.m. As of 3:25 p.m., campus network and phone services are restored and appear to be working normally. These services were down today between 10:15 a.m. and 12:45 p.m., when fiber lines were accidentally cut by non-UNCG work crews. ITS continues to work with contractors on the initial fiber issue. The [Read More]
Multiple Buildings – Planned Network Maintenance | Thursday, June 20
Who: Students, faculty, and staff What: Planned network downtime for multiple buildings (see list of affected buildings) When: Thursday, June 20, 5:00 a.m. – 7:30 a.m. Why: ITS will perform network maintenance in multiple buildings. Wired, wireless, and VoIP connectivity will be down or intermittent during the maintenance window. Affected buildings: 821 S Aycock St [Read More]
REMINDER: Multiple Buildings – Planned Maintenance | Wednesday, June 12
Who: Students, faculty, and staff What: Planned network downtime for multiple buildings (see list of affected buildings) When: Wednesday, June 12, 5:00 a.m. – 7:30 a.m. Why: ITS will perform network maintenance in multiple buildings. Wired, wireless, and VoIP connectivity will be down or intermittent during the maintenance window. List of affected buildings: 1100 West Market Street [Read More]
Update (Resolved): Google Outage
Update (Resolved): 6/2/2019 7:30 p.m. The issue affecting Google services is resolved. The problem occurred between 3:17 p.m. and 7:30 p.m. and prevented users from accessing most Google services. We apologize for any inconvenience caused by this issue. If you continue to experience problems with this issue, please submit a 6-TECH ticket, call 6-TECH at (336) [Read More]
Webex System Maintenance | May 31 – June 2
Cisco announced an extended service maintenance window for UNCG’s Webex environment. This maintenance window begins Friday, May 31 at 10:00 p.m. EDT and ends Sunday, June 2 at 3:00 a.m. EDT. Impact to UNCG Users Most Webex services will continue to function normally during this maintenance window. Users may continue to use Webex as normal, including [Read More]
Technology Training
- Introduction to Online Surveys using Qualtrics June 25, 2019
- Intermediate Qualtrics September 4, 2019
- Intro to SPSS September 12, 2019