ITS News

Information Technology Services

On October 19, 2019, Instructure will release enhancements to Canvas that affect the instructor experience within course(s). Course Navigation The Course Navigation Menu will feature color and visual indicators that show active menu items.  The active link will be displayed in black with a vertical line on the left. Inactive links, currently in light grey text, [Read More]

An issue affecting DegreeWorks occurred today between 7:00 a.m. and 7:50 a.m. ITS confirms that the DegreeWorks service is restored and functioning normally. ITS is still investigating the root cause of the outage and continues to monitor service. If you experience any issues with DegreeWorks, please contact 6-TECH. We apologize for any inconvenience caused by [Read More]

On September 24, 2019, Ellucian (the vendor for Banner) informed UNCG of an issue with the public-facing course search function in UNCGenie that could potentially result in unauthorized data disclosure. To prevent this from happening, the course search function was disabled on September 25. On October 10, Ellucian delivered a patch for this issue. ITS [Read More]

Who: Students, faculty, and staff What: Google Apps in Canvas maintenance When: Wednesday, October 16, 2019, 3:15 a.m. – 5:15 a.m. On Wednesday, October 16, starting at 3:15 a.m., Instructure (the vendor for Canvas) will perform maintenance over a two-hour period. During that time, there will be a 10-minute window when users will not be [Read More]

In this fast paced world of ever-changing technologies, we must protect our information technology (IT) and our data. If You Connect, You Must Protect If a device is connected to the internet, it must be protected. Make sure the security software, web browser, and device’s operating systems are up-to-date. Check out this informative article on [Read More]