Technology News

Information Technology Services

Who: Faculty, staff and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner INB Banner 9 Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic Grouper Reporting, including WEBFOCUS, against Banner Production From [Read More]

Who: Anyone who uses the wireless network at the UNCG and JSNN campuses.  Also users of Aruba Remote Access Devices. What: Planned downtime for the following services: wireless network access for UNCG and JSNN campuses Aruba Remote Access service When: Saturday, March 10, 5:30 a.m. – 7:30 a.m. Downtime is expected to be ~5-10 minutes [Read More]

Who:  Occupants of the Sullivan Building What: Planned downtime for network services at the Sullivan Building When: Saturday, February 24, 6:00 a.m. to 6:00 p.m. Why: Network maintenance During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building. If you have questions or [Read More]

Information Technology Services (ITS) is aware of an issue that prevented UNCG from receiving phone calls from off-campus this morning. The outage window was from approximately 10:15 a.m. through 11:00 a.m. The issue has been resolved and all voice services are working normally at this time. ITS will continue to monitor the situation. ITS apologizes for [Read More]

On Thursday Feb 15, UNCG enabled Google Jamboard as part of UNCG’s G Suite for Education offering. Google Jamboard is a collaborative digital canvas application. Collaborators can create online interactions (called “Jams”) and can collaborate by way of the desktop browser and mobile apps. In addition, where available, Google’s digital whiteboard device – a Jamboard [Read More]