Technology News

Information Technology Services

In September, Box will begin allowing the ability to “invite collaborators” to individual files (previously collaborators could only be invited at the folder level). When you invite a collaborator from the website they will be assigned Editor rights.  After the invitation is sent the collaboration level may be changed to Viewer on a user by [Read More]

Who: Faculty, staff and students What:  Planned downtime for the following services: •    UNCGenie •    Self-Service Password Reset (SSPR) •    UNCG Account Provisioning •    GetMyPin •    Touchnet Payment Gateway •    Banner INB •    Workflow •    AIMS parking system •    Financial Aid phone and web chat authentication •    JIRA •    Stash •    Degree Works •    Oracle [Read More]

Apple has announced that it will officially release macOS High Sierra, 10.13, on September 25, 2017. Information Technology Services (ITS), in collaboration with the Mac Advisory Committee, is currently evaluating High Sierra for on-campus use. This includes testing its compatibility with enterprise applications and UNCG standard hardware and network configurations. All Mac users are advised [Read More]

Update: 9/11/2017 6:50 p.m. The problem causing the issues with access to WebEx via Canvas has been resolved (see details from the status page of the service that hosts CirQlive). We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or [Read More]

Update: 9/7/2017 12:40 p.m. Google is reporting that the issue with Google Drive has been resolved (see status page). If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or {Original post: 9/7/2017 11:17 a.m.} Information Technology Services (ITS) is aware of an issue with Google Drive not loading files. UNCG [Read More]