Technology News

Information Technology Services

Who: Users of Canvas What: Brief downtime of Canvas When: Friday, May 18, 4:00 a.m.- 4:30 a.m. EDT (downtime will last for 10 minutes during this maintenance window) Instructure (the vendor for Canvas) will be performing a brief maintenance event on UNCG’s Canvas instance on Friday, May 18. They anticipate the event will last for 10 minutes and [Read More]

Update 4/27/2018 3:55 p.m. The issue affecting access to Canvas appears to be resolved.  The outage occurred between ~3:15 p.m. and 3:50 p.m. ITS apologizes for any inconvenience caused by this issue. If you have questions or are still experiencing issues, please contact 6-TECH at (336) 256-TECH (8324) or {Original post: 4/27/2018 3:40 p.m.} At approximately [Read More]

Instructure (the vendor for Canvas) has made  a new gradebook available, with added functionality.  The new gradebook is still in beta, but instructors can enable and use it in their course(s) while Instructure continues to add additional features. A word of caution: You will not be able to revert to the old gradebook if you [Read More]

If you have designated a preferred name in UNCGenie, that name will now appear everywhere names are displayed in Canvas. This change makes Canvas consistent with the other services that use preferred names (e.g. Google, Box, WebEx). The change will largely affect students with a preferred name designation. In the past, students’ names would display [Read More]

Update: 11/21/2017 5:45 p.m. The issue with WebEx sessions started from Canvas has been resolved. ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you have questions or continue to experience problems, please contact 6-TECH at (336) 256-TECH (8324) or {Original Post: 11/21/17 5:05 .pm.} ITS [Read More]