ITS News

Information Technology Services

Effective July 1, 2019, Arc’s new name is Canvas Studio. All references to Arc are now Studio or Canvas Studio within Canvas and in Canvas Community.  Instructure, the vendor for Arc and Canvas, changed the name only. There are no functionality changes. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Update 4/17/2019, 5:00 p.m. Due to technical issues, Canvas is rescheduling their maintenance window until tomorrow, April 18. We will update this article once a time has been finalized. Who: Students, faculty, and staff What: Canvas maintenance When: Wednesday, April 17, 2019, at noon, lasting approximately 10 minutes At noon on April 17, Instructure (the vendor [Read More]

A new Library Resources link now appears in the navigation for every course in Canvas. The Library Resources link directs both instructors and students to the Research Guide that a librarian curated specifically for the course and/or subject. If no Research Guide exists for the course or subject, a generic library guide will appear. Additional [Read More]

Earlier this year (March 2018) ITS announced that the new Canvas gradebook was made available for enablement by instructors on a course-by-course basis. In order for the new gradebook to be used during Winter session, it will be automatically enabled in all courses on December 10 after grades are due. The overall functionality and setup [Read More]

Update (Resolved): 10/29/2018, 1:15 p.m. An issue at Instructure (the vendor who provides Canvas) occurred this morning that affected their connection to the Amazon Web Services (AWS) storage platform that Canvas uses for file storage. This issue was first acknowledged at 10:52 a.m. and was announced as resolved at 12:32 p.m. Canvas file uploads and [Read More]