ITS News
Information Technology Services
UPDATE (Resolved): Canvas Outage
Update (Resolved): 3/25/2021, 10:30 a.m. On Thursday, March 25, an issue affecting Canvas occurred between 8:45 a.m. and 10:30 a.m. The Canvas vendor reports that the problem is resolved. The service is restored and functioning normally at UNCG. ITS will continue to monitor the service. For technical assistance, submit a 6-TECH ticket, call 6-TECH at [Read More]
New Login Process for Canvas | Wednesday, January 6
On Wednesday, January 6, 2021, the login process for Canvas will change to the process used for other cloud applications at UNCG, such as Google Workspace (formerly G Suite), Zoom and Microsoft Office 365. In the new login process, users enter their full UNCG email address as their username: Go to canvas.uncg.edu. Enter your UNCG [Read More]
Planned Downtime for Canvas | Wednesday, September 9
Who: Faculty, staff, and students What: Mandatory update to Canvas database When: Wednesday, September 9, 2020, starting at 3:40 a.m. EDT and lasting up to 10 minutes Less than five minutes of downtime for Canvas is expected during this maintenance event. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.
Fall 2020: Hybrid Courses in Canvas
Instructors teaching on-campus course(s) that were converted to hybrid for Fall 2020 will see multiple sections of their same course in Canvas. These additional sections will have letters appended to the section numbers. Letters are added to course sections to coincide with the student groupings that have been created in UNCGenie. For example: BIO 100-01 [Read More]
New Features Coming to Canvas
On May 15, 2020, several new features will be available in Canvas. Improved Rich Content Editor (RCE) The RCE is used to add and format content in Announcements, Assignments, Discussions, Quizzes, and the Syllabus. The improvements to the RCE include the following new features and functions: The toolbar has a condensed, more intuitive look. The [Read More]
Technology Training
- Azure MFA Town hall April 19, 2021
- Azure Research Office Hours for Education April 21, 2021
- Microsoft Teams Learning Session April 22, 2021