UNCG ITS News

Information Technology Services

On Wednesday, August 30, 2023, macOS antivirus on UNCG-managed Apple Silicon devices will move from Jamf Protect to Microsoft Defender for Enpoint on Mac. Intel-based Macs will be unaffected; they have been protected by Microsoft Defender for Endpoint on Mac since the initial release of Jamf at UNCG.  Jamf allows Information Technology Services (ITS) to [Read More]

Citrix has reported an issue with the Citrix Workspace App for macOS. When using Citrix Workspace App for Mac, users may receive the following errors:– Unable to communicate with the Authentication Manager service– The Store doesn’t exist. Please retry or contact support. Please see Citrix’s website for more information and solutions.

On November 30, Information Technology Services (ITS) will implement Jamf Pro and Jamf Connect, two new products aimed at improving the experiences of UNCG Mac users.  Jamf Pro provides the best-in-class user experience for software delivery, patch management, and device management. Installing software provided through Jamf Self Service is easy, and will soon become the [Read More]