ITS News

Information Technology Services

Who: Faculty and staff with computers running older versions of Windows and Mac OS What: Installation of Microsoft patch to address recent vulnerabiity and associated printing issues When: Tuesday, October 19, 2021 On Tuesday, October 19, Information Technology Services (ITS) will install a Microsoft patch that addresses the recent “PrintNightmare” vulnerability (CVE-2021-34527). This patch was [Read More]

The evaluation of macOS Big Sur, announced on September 22, 2020, is complete. The upgrade is now available for UNCG Mac users. Known Issue with Printing on macOS Big Sur Under certain circumstances, printing through UNCG print queues does not function properly on macOS Big Sur. If your Mac is bound to the UNCG domain, [Read More]

Information Technology Services (ITS) has temporarily halted new enrollment of macOS systems into Jamf. There is an issue that affects computers that are connected to the UNCG network (home networks are not impacted). ITS is working to address this issue and will re-enable Jamf enrollment soon. ITS apologizes for any inconvenience this issue has caused.  [Read More]

macOS Big Sur 11.0.1 released on Thursday, November 12, 2020. Information Technology Services (ITS) and the Mac Advisory Committee are continuing the evaluation of of the new operating system’s compatibility with UNCG enterprise applications and network configurations. ITS support will not be available for macOS Big Sur 11.0.1 until the evaluation is complete. For technical assistance, [Read More]

On November 30, Information Technology Services (ITS) will implement Jamf Pro and Jamf Connect, two new products aimed at improving the experiences of UNCG Mac users.  Jamf Pro provides the best-in-class user experience for software delivery, patch management, and device management. Installing software provided through Jamf Self Service is easy, and will soon become the [Read More]