UNCG ITS News

Information Technology Services

Who: Students, faculty, and staff What: The new Citrix Workspace user interface (UI) will become the standard.When: Tuesday, April 2, 2024Why: Streamlined interface, enhanced features, and improved navigation. Users will be automatically switched to the new Citrix Workspace UI. A few quick tips: Browser Cache: If you still see the old interface, refresh the page. Mac, [Read More]

Imagine a tiny square holding a secret message… except sometimes, that message is more “evil villain’s lair” than “hidden treasure.” Quick Response (QR) codes are super handy and can lead you to cool websites, menus, and more. But just like any adventure, there can be traps.  Be a QR code hero! Follow these tips:  Beware [Read More]

Who: Users of Emma   What: Vendor-planned downtime for Emma  When: February 9, 2024, 5:00 p.m. until 11:59 p.m.  February 10 and 11, 2024, 7:00 p.m. until 11:59 p.m. Why: Marigold, the vendor for Emma, the University’s mass email platform, will be performing maintenance on their system. During the specified maintenance periods, there may be sporadic [Read More]

As of December 26th, the storage allocation for new Box users is set to zero. Users with Box accounts created before December 26th still have full access. However, efforts to synchronize data between Box and Google into OneDrive have concluded. Any changes made to files in Box will not be reflected in OneDrive, SharePoint, or [Read More]

Who: Students, faculty, and staff  What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works  When Saturday, December 16, 6:30 a.m. until Monday, December 18, 8 a.m., 2023 Why: Banner module upgrades  What is affected:  Banner Upgrades (All services will be unavailable)  UNCGenie   Student functions  including course registration, transcript requests, advising [Read More]