ITS News

Information Technology Services

As part of the UNCG multi-factor authentication (MFA) implementation project, beginning Tuesday, April 13, 2021, UNCG’s Shibboleth Single Sign-On (SSO) service and Citrix’s MyCloud will authenticate users using Microsoft Azure Active Directory. As a result, the login experience will closely mirror those of other University services, such as Gmail, Zoom, and Canvas, for which the [Read More]

Wave 1 of the Microsoft Teams Voice migration, planned for Tuesday, March 23, 2021 is being delayed to allow time for additional communication, training, and acquisition of required hardware. We will provide an updated timeline as soon as possible. To help you get ready for the migration… The Teams channel will remain open so you [Read More]

Posted on March 18, 2021 In 2020, 81%of online data breaches reported worldwide were due to compromised credentials. When an individual adds a second authentication factor (a second piece of evidence in addition to a password to verify identity), the likelihood of their credentials being compromised drops to 0.1%. To bolster data security of the entire [Read More]

Update (Resolved): 3/25/2021, 10:30 a.m. On Thursday, March 25, an issue affecting Canvas occurred between 8:45 a.m. and 10:30 a.m. The Canvas vendor reports that the problem is resolved. The service is restored and functioning normally at UNCG. ITS will continue to monitor the service. For technical assistance, submit a 6-TECH ticket, call 6-TECH at [Read More]

Don’t get scammed by phone calls, emails, or people claiming to be from the Internal Revenue Service. Have you ever gotten a phone call threatening that the “IRS” is filing charges against you, or confiscating your property tomorrow? Well, guess what? The real IRS would never call or email you with such claims. The IRS [Read More]