ITS News
Information Technology Services
UPDATE: (Resolved) External Voice Outage Impacting UNCG
At approximately 11:00 a.m. on Tuesday, July 5, ITS reported an outage on the SEGRA network that impacted incoming and outgoing calls at UNCG. At 6:03 p.m., the vendor reported that the issue was resolved. ITS will continue to monitor the service. For technical assistance, submit a 6-TECH ticket or email 6-TECH@uncg.edu. Follow the 6TECH [Read More]
NETWORK STORAGE – PLANNED DOWNTIME | JULY 29-31
Who: All UNCG faculty, staff, and students with files on the N, O, and S drives What: Network storage downtime When: Friday, July 29, 2022, 10:00 p.m. – Sunday, July 31, 2022, 11:59 p.m. Starting at 10:00 p.m. on Friday, July 29, Information Technology Services (ITS) will be migrating the User and Group storage volumes [Read More]
Campus Phone System – Planned Downtime | June 15
Who: Campus phone users What: Planned maintenance for the campus phone system When: Wednesday, June 15, 2022, 5:30 a.m. – 7:30 a.m. Why: Additional work is needed to remove the AT&T configuration from the campus phone system, which was migrated to Microsoft Teams. Calls to and from campus phones on the UNCG network will be [Read More]
Campus Phone System – Planned Downtime | June 10
Who: Campus phone users What: Planned maintenance for the campus phone system When: Friday, June 10, 2022, 5:30 a.m. – 7:30 a.m. Why: Finalization of the removal of the AT&T configuration from the campus phone system, which was migrated to Microsoft Teams. Calls to and from campus phones on the UNCG network will be intermittently [Read More]
RESOLVED: AnyConnect VPN and Site-to-Site VPN OUTAGE
Today, Friday, May 6 at approximately 7:45 a.m., an issue affecting AnyConnect VPN and Site-to-Site VPN was reported. As of 2:00 p.m., these services are restored and functioning normally. ITS will continue to monitor the service. For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. Follow the 6TECH [Read More]
