ITS News

Information Technology Services

Phish·ing  \ˈfi-shiŋ\  noun The act of deceiving an online user in order to gain private information by posing as a legitimate company. Since the COVID pandemic began in 2020, phishing attacks and scams have thrived. Today, phishing attacks account for more than 80% of reported security incidents.  Do you know how to recognize phishing emails?  [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie UNCG Banner Account Provisioning Touchnet Payment Gateway Banner Administrative Pages Workflow Scheduled Banner Jobs running under Application Manager (aka UC4) Banner Document Management System When: Saturday, October 16, 2021, 6:00 a.m. to 11:59 p.m. (all listed services) Friday, October. 15, 2021, 6:00 [Read More]

Who: Faculty and staff with computers running older versions of Windows and Mac OS What: Installation of Microsoft patch to address recent vulnerabiity and associated printing issues When: Tuesday, October 19, 2021 On Tuesday, October 19, Information Technology Services (ITS) will install a Microsoft patch that addresses the recent “PrintNightmare” vulnerability (CVE-2021-34527). This patch was [Read More]

Aruba ClearPass authentication servers provide authentication services for the UNCG-Wireless and eduroam wireless networks as well as VPN (GCN and vendor). During the upgrade process, authentication services should be available. However, there is a possibility for intermittent downtime during the process. For technical assistance, submit a , call 6-TECH at (336) 256-TECH, or email 6-TECH@uncg.edu.

Monday, October 11, 2021, from 1:00 p.m. to 2:00 p.m. Join Rod Parrish from the North Carolina Department of Information Technology (NCDIT), Digital Archivist Jamie Patrick-Burns, and Records Management Analyst Josh Hager for an online presentation that will cover: the technical challenges of Microsoft 365;  navigating the differences in records retention in OneDrive and SharePoint; [Read More]