Information Technology Services

Who: Faculty, staff, and students What: Wired and wireless network downtime When: Monday, April 3, 2023, through Thursday, April 6, 2023 Why: Information Technology Services (ITS) will replace network switches in the buildings listed below. During the upgrade wired and wireless services may be intermittent or unavailable. This work will occur according to the following [Read More]

Citrix has reported an issue with the Citrix Workspace App for macOS. When using Citrix Workspace App for Mac, users may receive the following errors:– Unable to communicate with the Authentication Manager service– The Store doesn’t exist. Please retry or contact support. Please see Citrix’s website for more information and solutions.

Who: Faculty, staff, and students What: Wired and wireless network downtime When: Information Technology Services (ITS) will be performing urgent network maintenance on Wednesday, March 29, 2023, from 5:00 a.m. to 7:30 a.m. Why: Care and maintenance of the campus network There will be intermittent network interruptions for the following buildings: Graduate School Welcome Center [Read More]

Just when you think they can’t get any more conniving, hackers have started using Google Docs for phishing. If you receive an invitation to collaborate on a Google Doc that you aren’t expecting, especially by someone you don’t know, be cautious. You could be opening a document that has malware links in it or is [Read More]

Beginning Monday, March 20, 2023, all information technology purchases will go through a pre-purchase review. The review can be requested via the new Information Technology Services (ITS) Pre-purchase review for software and hardware form.   Purchase requests for technology resources, assets, and services will still be submitted through SpartanMart; however, per the new UNCG Information Technology Procurement [Read More]