UNCG ITS News

Information Technology Services

Over the coming months, Information Technology Services (ITS) is converting all legacy secondary accounts to new supported services according to the schedule below. February 19, 2024: Box data will be switched to read-only access. The data stored in these accounts should have already been transferred to a Microsoft Team or a Departmental SharePoint. Any modifications [Read More]

The planned migration to SSB9 (Genie) on Tuesday, February 20, 2024, has been postponed. We are working with a vendor to troubleshoot an issue with a critical part of the migration. We will announce a new migration date as soon as we resolve this issue. {Original Post at 12:29 p.m., on Tuesday, January 30, 2024} [Read More]

Imagine a tiny square holding a secret message… except sometimes, that message is more “evil villain’s lair” than “hidden treasure.” Quick Response (QR) codes are super handy and can lead you to cool websites, menus, and more. But just like any adventure, there can be traps.  Be a QR code hero! Follow these tips:  Beware [Read More]

Who: Users of Emma   What: Vendor-planned downtime for Emma  When: February 9, 2024, 5:00 p.m. until 11:59 p.m.  February 10 and 11, 2024, 7:00 p.m. until 11:59 p.m. Why: Marigold, the vendor for Emma, the University’s mass email platform, will be performing maintenance on their system. During the specified maintenance periods, there may be sporadic [Read More]

Between 8:23 a.m. and 2:02 p.m. on Friday, December 15, 2023, Box experienced an outage that affected UNCG users. Box reports that the issue has been resolved.   If you are still experiencing problems with Box, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected].  Follow the 6TECH System Status page for status updates.  {Original Post, [Read More]