ITS News

Information Technology Services

On Tuesday, February 22, 2022, 4:00 a.m. – 8:00 a.m., UNCG’s phone system migrates to SEGRA, a new service provider. This migration was previously scheduled for earlier this month.  Follow ITS News for the most up-to-date information on this and all IT initiatives at UNCG. Follow the 6-TECH status page to get real-time UNCG ITS [Read More]

Update 11/15/2021, 1:30 p.m. At approximately 10:00 a.m, Information Technology Services (ITS) was made aware of an issue that affected Microsoft Teams Voice. While ITS confirms that these services are now functioning normally, we will continue to monitor the service. ITS apologizes for any inconvenience caused by this issue. Follow the 6TECH System Status page [Read More]

Update: 7/29/21, 3:40 p.m. In a continuing effort to address issues affecting Microsoft Teams Voice, ITS will perform troubleshooting and maintenance work at 5:30 p.m. Teams Voice service may be impacted.  Calls that are in progress during the maintenance period are not expected to be affected. New calls that begin during the maintenance period may [Read More]