ITS News
Information Technology Services
RESCHEDULED: AT&T-SEGRA MIGRATION
On Tuesday, February 22, 2022, 4:00 a.m. – 8:00 a.m., UNCG’s phone system migrates to SEGRA, a new service provider. This migration was previously scheduled for earlier this month. Follow ITS News for the most up-to-date information on this and all IT initiatives at UNCG. Follow the 6-TECH status page to get real-time UNCG ITS [Read More]
Update: Microsoft Teams Voice Issue
Update 11/15/2021, 1:30 p.m. At approximately 10:00 a.m, Information Technology Services (ITS) was made aware of an issue that affected Microsoft Teams Voice. While ITS confirms that these services are now functioning normally, we will continue to monitor the service. ITS apologizes for any inconvenience caused by this issue. Follow the 6TECH System Status page [Read More]
Surplus Pickup for Cisco Phones
Because the UNCG phone system is now Microsoft Teams, the old Cisco phones are obsolete at UNCG and must be turned in to the surplus warehouse. To make the process easy for the campus community, phones can be deposited in orange bins that will be placed in buildings across campus. The bins will be placed [Read More]
Update: Microsoft Teams Voice Service Degradation
Update: 7/29/21, 3:40 p.m. In a continuing effort to address issues affecting Microsoft Teams Voice, ITS will perform troubleshooting and maintenance work at 5:30 p.m. Teams Voice service may be impacted. Calls that are in progress during the maintenance period are not expected to be affected. New calls that begin during the maintenance period may [Read More]
Technology Training
- Research Computing Facilitation Office Hour May 18, 2022
- Canvas New Quizzes: Migrating Classic Quizzes May 20, 2022
- Introduction to Online Surveys using Qualtrics May 25, 2022
- Canvas New Quizzes Drop-in (Virtual) May 27, 2022
- Intermediate Qualtrics June 1, 2022