ITS News
Information Technology Services
Microsoft Teams Voice Migration Wave 1 Delayed
Wave 1 of the Microsoft Teams Voice migration, planned for Tuesday, March 23, 2021 is being delayed to allow time for additional communication, training, and acquisition of required hardware. We will provide an updated timeline as soon as possible. To help you get ready for the migration… The Teams channel will remain open so you [Read More]
Campus Phone System – Planned Downtime | December 16
Who: Campus phone users What: Planned maintenance for the campus phone system When: Wednesday, December 16, 2020, 5:30 a.m. – 7:30 a.m. Why: Maintenance is required to prepare the campus phone system for migration from the VoIP system to Microsoft Teams cloud voice, the new cloud-based phone service, that was announced previously on ITS News [Read More]
New Cloud-Based Phone Service for UNCG Faculty and Staff Coming Spring 2021
Now, more than ever, UNCG faculty and staff need to be predictably and consistently accessible to our departments, coworkers, families, alumni, and partners. Because of UNCG’s unique culture of care for our students, students especially should be able to use UNCG-provided contact information to reach their instructors and UNCG business offices, whether by phone, chat, [Read More]
UNCG Softphones and 911
Only use softphones to call 911 if there is no alternative available. Due to technical limitations, when a softphone is used to dial 911 it transmits the campus address of the office where the softphone was originally assigned. Because of this limitation, a caller who uses a softphone to dial 911 must provide their physical [Read More]
Campus Phone Maintenance | Friday, March 6
Who: Faculty and staff What: Cisco Voice over IP (VoIP) phone maintenance When: Friday, March 6, 2020 On Friday, March 6, Cisco VoIP phones may experience a reset after 6:00 p.m. due to system maintenance. The reset should take two minutes or less. In the unlikely event that a phone does not restart properly after [Read More]
Technology Training
- Azure MFA Town hall April 19, 2021
- Azure Research Office Hours for Education April 21, 2021
- Microsoft Teams Learning Session April 22, 2021