ITS News

Information Technology Services

Who: Campus phone users What: Planned maintenance for the campus phone system When: Wednesday, June 15, 2022, 5:30 a.m. – 7:30 a.m. Why: Additional work is needed to remove the AT&T configuration from the campus phone system, which was migrated to Microsoft Teams. Calls to and from campus phones on the UNCG network will be [Read More]

Who: Campus phone users What: Planned maintenance for the campus phone system When: Friday, June 10, 2022, 5:30 a.m. – 7:30 a.m. Why: Finalization of the removal of the AT&T configuration from the campus phone system, which was migrated to Microsoft Teams. Calls to and from campus phones on the UNCG network will be intermittently [Read More]

Who: 6TECH.uncg.edu (6TECH portal) users What: Changes to Voice Services request forms in the 6TECH portal  When: Wednesday, July 28 2021, 6:00 a.m. Information Technology Services (ITS) retired the following forms: Voicemail Voice Services & Wiring ITS implemented the following forms: Install Network Drop Install Security Camera Manage Phone Number Why: UNCG has moved to [Read More]

Update 7/28/2021: This article contains updated instructions for how to access the E911 Location Information Dashboard.   Who: Faculty and staff with UNCG landline office phones What: Update of E911 phone location information When: July 27, 2021 – August 20, 2021 To ensure the accuracy of phone locations for emergency response services, such as police [Read More]

Who: Campus phone users What: Planned maintenance for the campus phone system When: Wednesday, December 16, 2020, 5:30 a.m. – 7:30 a.m. Why: Maintenance is required to prepare the campus phone system for migration from the VoIP system to Microsoft Teams cloud voice, the new cloud-based phone service, that was announced previously on ITS News [Read More]