ITS News

Information Technology Services

Who: 6TECH.uncg.edu (6TECH portal) users What: Changes to Voice Services request forms in the 6TECH portal  When: Wednesday, July 28 2021, 6:00 a.m. Information Technology Services (ITS) retired the following forms: Voicemail Voice Services & Wiring ITS implemented the following forms: Install Network Drop Install Security Camera Manage Phone Number Why: UNCG has moved to [Read More]

Update 7/28/2021: This article contains updated instructions for how to access the E911 Location Information Dashboard.   Who: Faculty and staff with UNCG landline office phones What: Update of E911 phone location information When: July 27, 2021 – August 20, 2021 To ensure the accuracy of phone locations for emergency response services, such as police [Read More]

Wave 1 of the Microsoft Teams Voice migration, planned for Tuesday, March 23, 2021 is being delayed to allow time for additional communication, training, and acquisition of required hardware. We will provide an updated timeline as soon as possible. To help you get ready for the migration… The Teams channel will remain open so you [Read More]

Who: Campus phone users What: Planned maintenance for the campus phone system When: Wednesday, December 16, 2020, 5:30 a.m. – 7:30 a.m. Why: Maintenance is required to prepare the campus phone system for migration from the VoIP system to Microsoft Teams cloud voice, the new cloud-based phone service, that was announced previously on ITS News [Read More]

Now, more than ever, UNCG faculty and staff need to be predictably and consistently accessible to our departments, coworkers, families, alumni, and partners. Because of UNCG’s unique culture of care for our students, students especially should be able to use UNCG-provided contact information to reach their instructors and UNCG business offices, whether by phone, chat, [Read More]