UNCG ITS News
Information Technology Services
- Technology News Home »
- Genesys
Update: (Resolved)Long-Distance Calls in Microsoft Teams and Genesys Call Center Outage on Campus
Between 2:15 p.m. and 8:25 p.m. on Friday, October 27, UNCG’s Microsoft Teams Voice and Genesys Call Centers were not able to complete outbound domestic long-distance and international calls. The issue has been resolved. If you are still experiencing issues with the Microsoft Teams Voice or Genesys Call Centers, please submit a 6-TECH ticket, call [Read More]
Subscribe to Technology News
Technology Training
- Get Started with SharePoint Document Libraries July 29, 2024
- Getting Started with Windows 11 July 30, 2024
- Getting Started with Copilot July 31, 2024
- Introduction to Online Surveys using Qualtrics September 10, 2024
Fact Sheets
Categories
- Announcements (30)
- Documentation (1)
- General (19)
- Microsoft 365 (8)
- Scheduled Maintenance (40)
- Security (49)
- Service Disruption (21)
- Service Enhancements (7)
- Software Alerts (3)
- Software News (12)
- Technology Initiatives (18)
- Technology Newsletters (3)
Topics
Banner
Box
Canvas
ChromeRiver
Cyber Security
Cyber Security 2018
Cyber Security 2019
Cyber Security 2020
Cyber Security 2021
Cyber Security 2022
Cyber Security 2023
DegreeWorks
Emma
FacultyStaff
Genesys
GiftCardScam
M365
Mac
macOS
Maintenance
MFA
Microsoft 365
Microsoft Teams
MS Teams
MS Teams Voice
MyCloud
News
Oracle
Outage
Outages
Outlook
QR Codes
ScamAlert
Schedule Hero
Security
SecurityAwareness
Students
TaxScamSeason
UNCGenie
VPN
WebFOCUS
Windows
Windows11
Wired Network
Wireless