UNCG ITS News

Information Technology Services

Who: Students, faculty, and staffWhen: June 3, 2024, through June 20, 2024, starting at 5:00 p.m. until 1:00 a.m. according to the schedule below.What: Information Technology Services (ITS) will replace the Uninterruptible Power Supplies (UPS) in the following buildings: June 3 June 4 June 5 June 6 June 7 June 10 June 11 June 12 [Read More]

Due to a fiber issue, the North Campus network was down between 2:00 p.m. on Thursday, May 9, and 4:45 p.m. on Friday, May 10. The City of Greensboro reports that the issue has been resolved.   If you are still experiencing network problems, please submit a 6-TECH ticket or email [email protected].  {Original post: 5/9/2024 at 3:20 p.m.}  Information [Read More]

Who: Students, faculty, and staff When: Monday, May 13, 2024, through Friday, May 31, 2024, according to the schedule below What: Information Technology Services (ITS) will replace some network switches in the following buildings: First Phase: Start: Monday, May 13, at 8:00 a.m. End: Friday, May 17, at 5:00 p.m. Buildings Affected: Shaw, Hinshaw, Gray, [Read More]

ITS has addressed most identified network connection problems. However, some issues may persist.   If you continue to experience difficulties connecting to the network, have questions, or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].  {Update posted: 4/3/2024 at 1:30 p.m.} ITS is actively working to resolve the connectivity issues reported this morning. We appreciate your [Read More]

Who: Students, faculty, and staffWhat: eduroam clients configured with username only will be redirected to a captive portal page with a link to re-configure the device.When: Wednesday, March 13, 2024, at 8:00 a.m.Why: This will help remediate improperly configured clients and ensure proper roaming when visiting other eduroam locations. Connection to eduroam will not be [Read More]