ITS News

Information Technology Services

The Azure outage that began at approximately 5:30 p.m. on Monday, September 28, has been resolved. ITS and Microsoft continue to monitor service.   Follow the 6TECH status page to get real-time UNCG ITS system updates!  {Posting 9/28/2020, 9:10 p.m.} UPDATE: ITS continues to monitor Microsoft’s progress correcting the Azure outage that began at approximately 5:30 [Read More]

Information Technology Services (ITS) is aware of the licensing issue with Respondus Monitoring. We are working to get this resolved and hope to have a solution in place soon. In the interim, Zoom can be used to proctor synchronous exams by following the steps found under Proctoring Applications on the KeepTeaching website. For technical assistance, [Read More]

At 6:15 a.m., Information Technology Services (ITS) reported a major campus internet outage that began at approximately 2:50 a.m. As of 8:45 a.m., all network services have been restored to and on campus.  ITS continues to monitor service, and will update the 6TECH status page if any issues arise. If you have questions or need [Read More]

The Zoom outage that started at approximately 8:50 a.m. this morning is resolved. ITS and Zoom continue to monitor service.   Follow the 6TECH System Status page for system status updates. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. — {Original Posting 8/24/2020, 9:20 a.m.} Zoom reports [Read More]

{Update 7/28/20, 2:05 p.m.}     Information Technology Services (ITS) has resolved the issue that was responsible for the outage that began at approximately 9:30 a.m. this morning. ITS will continue to monitor service.  If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Update 7/28/20, 1:00 p.m.} As of 1:00 [Read More]