Technology News

Information Technology Services

Maintenance was performed on the campus telephone system on Saturday, May 20. While most campus IP telephones had their service restored successfully, some campus IP telephones may not work until their power cables are disconnected and reconnected. NOTE – If your phone has a dial tone, you do not need to take any action. Information [Read More]

To: All students, faculty, and staff who use eduroam, UNCG’s primary wireless network From: Information Technology Services (ITS) Date: March 31, 2017 IMPORTANT! On April 13, ITS will perform required system updates on the eduroam wireless network. This may require you to update the wireless network settings on devices (e.g., laptops, tablets, smart phones) where [Read More]

Update: 3/17/2017, 8:15 a.m. Yesterday’s Webex login problems were resolved by approximately 8 p.m. last night. We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. (Original post: 3/16/2017, [Read More]

UPDATE:2/28/17, 8:50PM EST All services are operational at this time. Notifications in Canvas may be delayed as its systems clear messages that accumulated during the outage. ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you have questions or continue to experience problems, please contact 6-TECH at [Read More]

Update 1:48PM EST – The AWS issue affects multiple UNCG services. Further updates will be posted to the article “AWS Problem Affecting UNCG Services” as more details become available. Information Technology Services (ITS) is aware of an issue affecting Canvas. Users will be unable access Canvas until the issue is resolved. The outage stems from [Read More]