Technology News

Information Technology Services

UPDATE: 11/26/18,  1:30 p.m. As of 12:30 p.m., Facilities Operations reports that power has been restored to the Ferguson building. The network access issue in the Ferguson building has been resolved. ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you have questions or continue to experience [Read More]

UPDATE (Resolved): 11/15/2018 10:15 a.m. The issue affecting Google Drives mapped via Kumo is resolved, and all file operations using these these drives are working normally. ITS apologizes for any inconvenience caused by this issue. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. UPDATE: 11/14/2018 3:50 p.m. [Read More]

Update: 11/2/18, 7:25 p.m. Box reports that services have been restored and issues affecting users have been resolved.  Box and ITS will continue to monitor the situation. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original Post 11/2/18, 6:45 p.m.} Box has reported that users are [Read More]

Information Technology Services (ITS) is aware of an issue that affected Duo, our two-factor authentication (2FA) application.  This issue prevented logins to multiple services from approximately 7:10 p.m. until 8:15 p.m. ITS has implemented a solution that has restored services, but will continue to monitor the situation. We apologize for any inconvenience caused by this [Read More]

Update (Resolved) 10/31/18, 1:30 p.m. As of 1:18 p.m., Duke Power and AT&T report that power and telephone services have been restored. If you have questions or continue to experience problems, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Update: 10/31/18, 9:20 a.m.} The telephone service disruption on campus was caused by a power [Read More]