UNCG ITS News
Information Technology Services
Update: Network Connectivity Issues on Campus
ITS has addressed most identified network connection problems. However, some issues may persist. If you continue to experience difficulties connecting to the network, have questions, or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected]. {Update posted: 4/3/2024 at 1:30 p.m.} ITS is actively working to resolve the connectivity issues reported this morning. We appreciate your [Read More]
UNCG Emergency Phone Number Migration to MS Teams | Tuesday, March 19
Who: Students, faculty, and staff What: UNCG’s POLICE Emergency (4-4444) and Non-Emergency (4-5963) numbers will transition from CENTREX to MS TEAMS without changing the phone numbers. When: Tuesday, March 19, 2024, at 7:00 a.m. until 7:15 a.m. Why: This switch enables the call recording capabilities within Microsoft Teams. Alternate Contact During Migration: Phone: 336-334-5291 Email: [email protected] Spartan [Read More]
Canvas Scheduled Maintenance | Thursday, March 21
Who: Students, faculty, and staff that use Canvas What: Canvas scheduled maintenance When: Thursday, March 21, 2024, at 2:05 a.m. until 4:05 a.m. Why: Instructure, the vendor for Canvas, has scheduled maintenance that is expected to last no more than 5 minutes but could extend to 2 hours. During the maintenance window, Canvas may be [Read More]
Self-Service Banner 9 Module Upgrades Rescheduled | Wednesday, March 6
Who: Students, faculty, and staffWhat: UNCG is upgrading Banner Student, Registration, and Faculty from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).When: Wednesday, March 6, 2024, 5:30 a.m. – 7:30 a.m. Why: Banner module upgrades On Wednesday, March 6, 2024, Self-Service Banner 9 (SSB9) interfaces will be upgraded with a new look and feel. See the Technology [Read More]
Emma Maintenance | February 9-11
Who: Users of Emma What: Vendor-planned downtime for Emma When: February 9, 2024, 5:00 p.m. until 11:59 p.m. February 10 and 11, 2024, 7:00 p.m. until 11:59 p.m. Why: Marigold, the vendor for Emma, the University’s mass email platform, will be performing maintenance on their system. During the specified maintenance periods, there may be sporadic [Read More]
Technology Training
- Finding Efficiencies in Outlook April 29, 2024
- Research Computing Facilitation Office Hour May 1, 2024
- Power Automate with Approvals Process May 1, 2024
- Stream on SharePoint May 2, 2024
- Demystifying Task Management in M365 May 7, 2024