Technology News

Information Technology Services

MyCloud services were briefly disrupted this morning, between approximately 6:00 a.m. and 9:00 a.m., causing intermittent connectivity problems for some users.  The issue has been resolved and all services should be working normally. We apologize for any inconvenience caused by this unplanned service interruption. If you continue to experience issues, please contact  6-TECH at (336) 256-TECH (8324) [Read More]

Update: 3/7/18 2:00 p.m. Microsoft has informed us that the issue has been resolved and UNCG users are able to log into Office365 now. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original Post 3/30/18 10:56 a.m.} — At 10:30am this morning, Information Technology Services (ITS) [Read More]

Update: 3/7/18 10:00 a.m. Information Technology Services (ITS) has corrected an issue that prevented the synchronization of passwords to Google via Self Service Password Reset (SSPR) for some users. Users who reset their passwords between February 27th and March 7th may not be able to use their new password with some Google-related applications on Android, [Read More]

Update: 3/8/18 3:30 p.m. UNCGenie services are fully restored. ITS apologizes for any inconvenience caused by this issue. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu Update: 3/6/18 3:30 p.m. UNCGenie is available on campus through the UNCG GCN network and MyCloud. Student services in UNCGenie [Read More]

Update: 3/2/18 6:45 p.m. The issue with Canvas access has been resolved. ITS apologizes for any inconvenience caused by this issue. If you have additional questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 3/2/2018 3:45 p.m.} At 3:10 p.m. this afternoon, Information Technology Services (ITS) was made [Read More]