ITS News

Information Technology Services

The access to resources problem reported earlier this morning has been resolved.  The issue began at approximately 7:45 a.m and was resolved at 10:45 a.m. Access to resources is fully restored. Go to our current status page for further information on this issue. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) [Read More]

Update (Resolved): 3/22/2020, 1:10 p.m. At approximately 11:40 a.m. on March 26, 2020, ITS became aware of an issue affecting Google services. This appeared to affect Gmail, Drive, Chat, Meet, Calendar, and most G Suite services. Google posted a resolution message on their status page (https://www.google.com/appsstatus), and ITS verified that service was restored. ITS will [Read More]

Update (Resolved): 3/22/2020, 9:40 p.m. At approximately 5:30 p.m. on March 22, 2020, ITS became aware of an issue affecting the campus phone system. Campus phones were not able to place or receive calls to or from off-campus numbers. To correct these issues, AT&T performed repairs, and ITS verified that service was restored. ITS will [Read More]

Network file storage has been restored for users. If the network file space issue impacted your service, please reboot your system and restart it. If the service does not improve, contact 6-TECH. Beginning at 5:30 p.m. today (Mar. 5), maintenance will be performed on MyCloud services to complete restoration of services. There will be no [Read More]

Resolved: 12/18/2019, 4:58 p.m. Information Technology Services (ITS) is aware of an issue affecting Kumo. Please follow the ITS System Status page for future updates. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.