Information Technology Services

Starting on Friday, July 26, 2024, and lasting through the weekend until Monday, July 29, 2024, UNCG will undergo a significant upgrade of its campus core networking equipment. This crucial infrastructure update, which forms the backbone of campus connectivity, is expected to cause intermittent or complete outages affecting various services, including: Why This Upgrade Matters [Read More]

Starting June 30, 2024, primary support for Windows operating systems will shift from Windows 10 to Windows 11. After this date, Information Technology Services (ITS) will deploy all new or reimaged Windows computers with Windows 11. Why Upgrade to Windows 11? Windows 11 offers a more modern operating system with new capabilities and enhanced security. [Read More]

Due to a fiber issue, the North Campus network was down between 2:00 p.m. on Thursday, May 9, and 4:45 p.m. on Friday, May 10. The City of Greensboro reports that the issue has been resolved.   If you are still experiencing network problems, please submit a 6-TECH ticket or email [email protected].  {Original post: 5/9/2024 at 3:20 p.m.}  Information [Read More]

ITS has addressed most identified network connection problems. However, some issues may persist.   If you continue to experience difficulties connecting to the network, have questions, or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].  {Update posted: 4/3/2024 at 1:30 p.m.} ITS is actively working to resolve the connectivity issues reported this morning. We appreciate your [Read More]

Who: Students, faculty, and staff What: UNCG’s POLICE Emergency (4-4444) and Non-Emergency (4-5963) numbers will transition from CENTREX to MS TEAMS without changing the phone numbers.  When: Tuesday, March 19, 2024, at 7:00 a.m. until 7:15 a.m. Why: This switch enables the call recording capabilities within Microsoft Teams.  Alternate Contact During Migration:  Phone: 336-334-5291  Email: [email protected]   Spartan [Read More]