Technology News

Information Technology Services

Update: 6/19/18, 6:50 p.m. The issue with MyCloud has been resolved and the service appears to be working normally. ITS apologizes for any inconvenience and will continue to monitor the situation. If you are still experiencing problems or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Update: 6/19/18, 2:50 p.m.} ITS [Read More]

Update: 6/6/2018 at 6:03PM Network connectivity has been restored in the Stone Building. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. Update: 6/6/2018 at 12:52PM The outage is due to a fiber cut on the adjacent construction site for the Nursing and Instructional Building. Work to restore service [Read More]

Update: 5/30/18 4:50pm All services have been restored. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. Information Technology Services (ITS) is aware of an issue that is preventing incoming and outgoing voice services this morning. The outage is due to an off campus motor vehicle accident where a [Read More]

Update 4/27/2018 3:55 p.m. The issue affecting access to Canvas appears to be resolved.  The outage occurred between ~3:15 p.m. and 3:50 p.m. ITS apologizes for any inconvenience caused by this issue. If you have questions or are still experiencing issues, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 4/27/2018 3:40 p.m.} At approximately [Read More]

MyCloud services were briefly disrupted this morning, between approximately 6:00 a.m. and 9:00 a.m., causing intermittent connectivity problems for some users.  The issue has been resolved and all services should be working normally. We apologize for any inconvenience caused by this unplanned service interruption. If you continue to experience issues, please contact  6-TECH at (336) 256-TECH (8324) [Read More]