ITS News

Information Technology Services

As of Friday, January 15, 2021, the University of North Carolina System Office requires two-factor authentication (2FA) to access specific applications that are under UNC System administration.  These applications include: Comp & Salary DB UNC Data Mart UNC Online DAVE Banner Version Tracking Standard Model Monitoring Enrollment Planning Teaching Fellows At this time, UNCG uses [Read More]

Update (Resolved): 12/14/2019, 8:00 a.m. The problem with Google services should be resolved for the vast majority of affected users. Google will provide updated information on their status page. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. {Original post: 12/14/2020, 7:43 a.m.} At approximately 7:00 a.m. [Read More]

Information Technology Services (ITS) has temporarily halted new enrollment of macOS systems into Jamf. There is an issue that affects computers that are connected to the UNCG network (home networks are not impacted). ITS is working to address this issue and will re-enable Jamf enrollment soon. ITS apologizes for any inconvenience this issue has caused.  [Read More]

The website and services outage that began at approximately 8:15 a.m. today is resolved. ITS will continue to monitor service.  Follow the 6TECH status page to get real-time UNCG ITS system updates!  For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. — {Original Posting 11/5/2020, 9:08 a.m.} [Read More]

The Azure outage that began at approximately 5:30 p.m. on Monday, September 28, has been resolved. ITS and Microsoft continue to monitor service.   Follow the 6TECH status page to get real-time UNCG ITS system updates!  {Posting 9/28/2020, 9:10 p.m.} UPDATE: ITS continues to monitor Microsoft’s progress correcting the Azure outage that began at approximately 5:30 [Read More]