UNCG ITS News
Information Technology Services
Error Reported with Citrix Workspace App for Mac
Citrix has reported an issue with the Citrix Workspace App for macOS. When using Citrix Workspace App for Mac, users may receive the following errors:– Unable to communicate with the Authentication Manager service– The Store doesn’t exist. Please retry or contact support. Please see Citrix’s website for more information and solutions.
Update (Resolved): Campus Internet Outage | Tuesday, March 7
On Tuesday, March 7, 2023, from approximately 2:15 p.m. until 3:30 p.m., several buildings lost campus connection to the internet. Connection has been restored and ITS will continue to monitor the service. If you are still experiencing connection issues, contact 6-TECH, at 336-256-8324 (TECH), or 6-TECH@uncg.edu. Information Technology Services (ITS) is aware of and investigating [Read More]
(Resolved)Banner Outage
On Wednesday, January 4, 2023, an issue that affected Banner logins occurred between approximately 5:30 p.m. and 6:59 p.m. Information Technology Services (ITS) is unaware of any further issues and will continue to monitor services. If you are having issues, please contact 6-TECH by submitting a request, sending an email, or calling 336-256-8324 (TECH). {Original [Read More]
(Resolved) Banner outage: Banner-related Services affected
On Monday, December 5, 2022, a Banner outage occurred between approximately 9:30 a.m. and noon. Information Technology Services (ITS) is unaware of any further issues and will continue to monitor services. If you are having issues, please contact 6-TECH by submitting a request, sending an email, or calling 336-256-8324 (TECH). {Original Post 12/2/22 at 11:35 [Read More]
Update (Resolved): Phone Service Outage
On November 9, 2022, between approximately 7:40 a.m. and 10:20 a.m., there was an issue that affected inbound and outbound phone calls on campus. Phone service has been restored and ITS will continue to monitor the service. If you continue to experience problems with this issue, please submit a 6-TECH ticket, call 6-TECH at (336) [Read More]
Technology Training
- Instructional Support Drop-in Session March 30, 2023
- Basics 1: Cloud Storage with OneDrive & Teams April 4, 2023
- Basics 2: Getting Started with Teams Meetings April 4, 2023
- Research Computing Facilitation Office Hour April 5, 2023