Technology News

Information Technology Services

UPDATE (Resolved): 10/16/2018, 1:10 p.m. An issue at Duo Security, Inc., our two-factor authentication (2FA) vendor, occurred today between 11:30 a.m. and 12:30 p.m. It affected UNCG’s Duo service, which prevented logins to multiple services. Duo service is restored and functioning normally. ITS and Duo Security, Inc will continue to monitor service. ITS apologizes for [Read More]

Who: Occupants of the Field Turf Maintenance Building. What: Planned downtime for network services for the Field Turf Maintenance Building. When: Tuesday, October 16, 5:45 a.m. to 6:30 a.m. Why: Upgrade to network electrical support equipment. During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in [Read More]

Update (Resolved): 9/27, 6:13 p.m. The issue has been resolved, and ITS is unaware of any ongoing problems with search in Google Chrome. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 9/27/2018, 2:28 p.m.} ITS is aware of issues with search using Google Chrome that presents [Read More]

Network maintenance this morning caused unexpected downtime for some web sites and applications. The outages lasted from approximately 6:30 a.m. to 7:40 a.m. We apologize for any inconvenience this problem may have caused. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.      

Update (Resolved): 9/12, 7:15 p.m. Microsoft has resolved the problem affecting OneDrive service and users should be able to access OneDrive as usual. If you have questions or need assistance, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. Update: 9/12/2018, 4:30 p.m. The cause of the problem affecting OneDrive service has been identified and is [Read More]