Technology News

Information Technology Services

At 12:00 p.m., Information Technology Services (ITS) was made aware that there was an issue with Banner. The issue was resolved at 1:00 p.m. Banner service has been restored and is operating normally. ITS apologizes for any inconvenience caused by this issue. If you have questions or need more information, please contact 6-TECH at (336) [Read More]

UPDATE (Resolved) : 7/22/2018 2:51pm At this time campus network services appear to be working normally.  ITS continues to investigate the cause of this network issue. The disruption lasted approximately 1.25 hours (between ~1:30 pm and 2:47 pm).  ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you are [Read More]

Update: 7/19/2018, 3:00 p.m. The issues with Box were resolved and the service is working normally. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Original post: 7/16/2018 3:01 p.m.} Box is investigating latency issues with Box services. Some users may be experiencing abnormal load times for uploads, [Read More]

Update: 7/6/2018, 11:15 a.m. The issue with Banner 8 via MyCloud has been resolved and the service appears to be working normally. The outage occurred between 8:10 a.m. and 10:25 a.m. and was caused by an anti-virus definition update from Microsoft. ITS apologizes for any inconvenience. If you were in a Banner 8 session when [Read More]

Update: 6/25/18, 12:40 p.m. The issue with Starfish has been resolved and the service appears to be working normally. ITS apologizes for any inconvenience and will continue to monitor the situation. If you are still experiencing problems or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Update: 6/25/18, 12:10 p.m.} Information [Read More]