ITS News

Information Technology Services

Update (Resolved): 3/22/2020, 1:10 p.m. At approximately 11:40 a.m. on March 26, 2020, ITS became aware of an issue affecting Google services. This appeared to affect Gmail, Drive, Chat, Meet, Calendar, and most G Suite services. Google posted a resolution message on their status page (https://www.google.com/appsstatus), and ITS verified that service was restored. ITS will [Read More]

Update (Resolved): 3/22/2020, 9:40 p.m. At approximately 5:30 p.m. on March 22, 2020, ITS became aware of an issue affecting the campus phone system. Campus phones were not able to place or receive calls to or from off-campus numbers. To correct these issues, AT&T performed repairs, and ITS verified that service was restored. ITS will [Read More]

Network file storage has been restored for users. If the network file space issue impacted your service, please reboot your system and restart it. If the service does not improve, contact 6-TECH. Beginning at 5:30 p.m. today (Mar. 5), maintenance will be performed on MyCloud services to complete restoration of services. There will be no [Read More]

Resolved: 12/18/2019, 4:58 p.m. Information Technology Services (ITS) is aware of an issue affecting Kumo. Please follow the ITS System Status page for future updates. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.  

Update (Resolved): 12-15-19, 9:15 a.m. On 12-15-19, between 8:20 a.m and 9:15 a.m, there was an issue that affected MyCloud. ITS confirms that the MyCloud service is restored and functioning normally. ITS will continue to monitor the service. We apologize for any inconvenience caused by this issue. If you continue to experience problems with this [Read More]