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UNCG Emergency Phone Number Migration to MS Teams | Tuesday, March 19
Who: Students, faculty, and staff What: UNCG’s POLICE Emergency (4-4444) and Non-Emergency (4-5963) numbers will transition from CENTREX to MS TEAMS without changing the phone numbers. When: Tuesday, March 19, 2024, at 7:00 a.m. until 7:15 a.m. Why: This switch enables the call recording capabilities within Microsoft Teams. Alternate Contact During Migration: Phone: 336-334-5291 Email: [email protected] Spartan [Read More]
Canvas Scheduled Maintenance | Thursday, March 21
Who: Students, faculty, and staff that use Canvas What: Canvas scheduled maintenance When: Thursday, March 21, 2024, at 2:05 a.m. until 4:05 a.m. Why: Instructure, the vendor for Canvas, has scheduled maintenance that is expected to last no more than 5 minutes but could extend to 2 hours. During the maintenance window, Canvas may be [Read More]
Self-Service Banner 9 Module Upgrades Rescheduled | Wednesday, March 6
Scheduled Maintenance, Service Disruption, Technology Initiatives
Who: Students, faculty, and staffWhat: UNCG is upgrading Banner Student, Registration, and Faculty from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).When: Wednesday, March 6, 2024, 5:30 a.m. – 7:30 a.m. Why: Banner module upgrades On Wednesday, March 6, 2024, Self-Service Banner 9 (SSB9) interfaces will be upgraded with a new look and feel. See the Technology [Read More]
Emma Maintenance | February 9-11
Scheduled Maintenance, Service Disruption, Software News
Who: Users of Emma What: Vendor-planned downtime for Emma When: February 9, 2024, 5:00 p.m. until 11:59 p.m. February 10 and 11, 2024, 7:00 p.m. until 11:59 p.m. Why: Marigold, the vendor for Emma, the University’s mass email platform, will be performing maintenance on their system. During the specified maintenance periods, there may be sporadic [Read More]
Update: (Resolved) Intermittent issues with Banner and other databases
Between 10:42 a.m. and 2:20 p.m. on Tuesday, January 30, Oracle Cloud Infrastructure (OCI) identified issues intermittently affecting UNCG users of Banner and other databases. OCI reports that the issues are resolved. If you are still experiencing problems, please submit a 6-TECH ticket or email [email protected]. You will be contacted during business hours. Follow the 6-TECH System Status page for [Read More]
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