ITS News

Information Technology Services

On August, 9, 2019, between 7:00 a.m. and 7:40 a.m., there was an issue that affected Banner 9.¬†Service has been restored and is functioning normally. ITS will continue to monitor this service. We apologize for any inconvenience caused by this issue. If you continue to experience problems with this issue, please submit a 6-TECH ticket, [Read More]

Update (Resolved), August 5, 2019, 1:00 p.m. On August 5, 2019, between 8:00 a.m. and 1:00 p.m., there was an issue affecting all point-of-sale devices on campus. Service is now restored and functioning normally. ITS will continue to monitor this service. We apologize for any inconvenience caused by this issue. If you continue to experience [Read More]

Update (Resolved): 7/31/2019, 2:00 p.m. A partial network outage in multiple campus buildings occurred between approximately 7/30/2019, 5:20 p.m. and 7/31/2019, 2:00 p.m. ITS confirms that network connectivity is restored in all buildings. The outage was caused by a utility power interruption. We apologize for any inconvenience caused by this issue. For technical assistance, please [Read More]

Update (Resolved): 7/30/2019, 11:15 a.m. On July 30, between 6:00 a.m. and 11:00 a.m., there was an issue affecting MyCloud. Service has been restored and is functioning normally. ITS will continue to monitor this service. We apologize for any inconvenience caused by this issue. If you continue to experience problems with this issue, please submit [Read More]

Update (Resolved): 6/18/2019, 1:30 p.m. At approximately 1:15 p.m., Google reported that the problem with Google Calendar was resolved and the service should be functioning normally now. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. Update: 6/18/2019, 12:30 p.m. As of 12:30 p.m., Information Technology Services [Read More]