Information Technology Services

Between 10:42 a.m. and 2:20 p.m. on Tuesday, January 30, Oracle Cloud Infrastructure (OCI) identified issues intermittently affecting UNCG users of Banner and other databases. OCI reports that the issues are resolved.   If you are still experiencing problems, please submit a 6-TECH ticket or email [email protected]. You will be contacted during business hours.  Follow the 6-TECH System Status page for [Read More]

As of December 26th, the storage allocation for new Box users is set to zero. Users with Box accounts created before December 26th still have full access. However, efforts to synchronize data between Box and Google into OneDrive have concluded. Any changes made to files in Box will not be reflected in OneDrive, SharePoint, or [Read More]

Information Technology Services (ITS) reports that the issue has been resolved.   ITS is unaware of any further issues and will continue to monitor services.   If you are still experiencing issues with the service, contact 6-TECH at (336) 256-TECH (8324) or [email protected].  {Posted on 10/2/2023 at 9:02 a.m.}   On Monday, October 2, ITS became aware of an issue preventing users from being [Read More]

Information Technology Services (ITS) is working towards an end-of-the-year conclusion of UNCG’s Microsoft 365 (M365) adoption. We are sharing this plan with you now to provide time for you to prepare. You will receive more details as we move through each stage of the transition. Three key points about this plan: ITS will transfer data currently [Read More]

On Wednesday, August 23, 2023, Microsoft 365 (M365) and other UNCG services will begin to display pronouns for faculty, staff, and students who have selected them in UNCGenie. How do I make this happen? See Select Your Displayed Personal Pronouns in UNCGenie. Selecting your pronouns ahead of Wednesday, August 23 will ensure that your pronouns will [Read More]