Information Technology Services

Who: Faculty, Staff, and Students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Tuesday, August 29, 2023, 5:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted [Read More]

Who: Students, faculty, and staff What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works When:  March 4th @ 1:00 pm until March 5th @ noon March 11th @ 8:00 am until March 13th @ 8:00 am Why: Banner infrastructure and module upgrades What is affected: March 4th @ 1:00pm [Read More]

Who: Students, Faculty, and Staff What: Banner ERP and ERP applications resume normal operations When: Tuesday, November 22, 2022, at noon Why: Banner applications and Oracle databases were successfully migrated to a new cloud environment over the weekend Key users in each department verified the applications have access and connectivity to the new cloud environment. [Read More]