UNCG ITS News

Information Technology Services

Who: Faculty, Staff, and StudentsWhat: Oracle Database Quarterly Critical Patch Update (CPU)When: Tuesday, November 21, 2023, 4:30 a.m. – 7:30 a.m.Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted during the maintenance [Read More]

Who: Students, faculty, and staff  What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works  When: Saturday, October 28, 6:30 a.m. until Monday, October 30, 8:00 a.m.  Why: Banner module upgrades  What is affected:  Banner Upgrades (All services will be unavailable)  UNCGenie   Student functions  including course registration, transcript requests, advising [Read More]

Who: Students, faculty, and staff What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works When:  March 4th @ 1:00 pm until March 5th @ noon March 11th @ 8:00 am until March 13th @ 8:00 am Why: Banner infrastructure and module upgrades What is affected: March 4th @ 1:00pm [Read More]

Who: Students, Faculty, and Staff What: Banner ERP and ERP applications resume normal operations When: Tuesday, November 22, 2022, at noon Why: Banner applications and Oracle databases were successfully migrated to a new cloud environment over the weekend Key users in each department verified the applications have access and connectivity to the new cloud environment. [Read More]

Who: Faculty, advisors, and students What: Planned downtime for DegreeWorks When: Thursday, September 8, 2022, 5:00 p.m. through Sunday, September 11, 2022, 10:00 p.m. Why: Upgrade the DegreeWorks software During the maintenance window, DegreeWorks will be unavailable. Thank you for your patience as we perform this necessary upgrade. If you have questions or need technical [Read More]