ITS News

Information Technology Services

On Wednesday, January 6, 2021, the login process for Canvas will change to the process used for other cloud applications at UNCG, such as Google Workspace (formerly G Suite), Zoom and Microsoft Office 365. In the new login process, users enter their full UNCG email address as their username: Go to Enter your UNCG [Read More]

In late 2019, UNCG joined the Internet2 GCP Net+ program, which provides multiple benefits, such as egress cost waivers, credit opportunities, and billing efficiencies. On Monday, February 1, 2021, Information Technology Services (ITS) will begin to change the self-service project creation process on UNCG’s Google Cloud Platform (GCP). These changes take advantage of the Internet2 [Read More]

Now, more than ever, UNCG faculty and staff need to be predictably and consistently accessible to our departments, coworkers, families, alumni, and partners. Because of UNCG’s unique culture of care for our students, students especially should be able to use UNCG-provided contact information to reach their instructors and UNCG business offices, whether by phone, chat, [Read More]

Beginning on October 2, Zoom cloud recordings will no longer require authentication for viewing. Alternately, cloud recordings will have passcode protection. As a result, when sharing a cloud recording, hosts must  provide the corresponding passcode for the recording. The passcode is provided in the email that is sent to hosts when Zoom recordings finish processing. [Read More]

Information Technology Services (ITS) previously published a news article reporting that Zoom meetings at UNCG would immediately require a passcode or Waiting Room be enabled. The information reported reflected changes previously announced by Zoom that did not get implemented as planned.    Zoom’s passcode and/or Waiting Room requirement for meetings at UNCG will not be implemented [Read More]