Technology News

Information Technology Services

Beginning Friday, June 30 at 7 a.m., Information Technology Services (ITS) will begin using new service management software. This will bring changes to ITS communications and online support offerings: Tickets for client support will be handled in a new system. As work occurs on these tickets, emails will be generated from a new non-UNCG address [Read More]

On Monday, June 19, Information Technology Services (ITS) and the Students First office implemented a change to the way staff, faculty, and students access Starfish. Previously, authentication to Starfish was handled via an LTI tool in Canvas. Now, users accessing Starfish via Canvas will be directed to enter their UNCG username and password if they [Read More]

A new native-Canvas tool for viewing and annotating documents will be deployed to Canvas on Tuesday, June 20th. This tool will replace the Box and Crocodoc tools that previously powered document viewing and annotating features in Canvas. The new Canvas document viewer and annotation tool will: Support all of the document types now supported by [Read More]

Who: Faculty, staff, and computer lab users What: Creative Cloud is available on UNCG-owned machines for all, and on personal machines for faculty and staff. When: Beginning Tuesday, June 6, 2017 UNCG students, faculty, and staff have access to the Adobe Creative Cloud suite of applications on UNCG-owned computers (Mac and PC). This includes, beginning [Read More]

Primary support for Windows operating systems is changing from Windows 7 to Windows 10 on May 17. Following this change, Information Technology Services (ITS) will deliver all Windows computers (new or rebuilt) with Windows 10. Early in this transition, some departments, faculty, and staff will continue to use Windows 7 due to special requirements. ITS [Read More]