UNCG ITS News

Information Technology Services

Apple has announced macOS Ventura 13.0 was released in late October 2022. Information Technology Services (ITS) and the Mac Advisory Committee are evaluating the new operating system’s (OS) compatibility with UNCG enterprise applications and network configurations. ITS support will not be available for macOS Ventura 13.0 until the evaluation is complete. Visit macOS Ventura features [Read More]

As previously announced, over the last several weeks the MyCloud gateway was migrated to a cloud-based solution. As of Saturday, October 15, the migration is complete, and users must now have a recently released version* of the Citrix Workspace app to access MyCloud.  If you do not have a recent version installed, your Workspace app [Read More]

Who: Students, faculty, and staff who use MyCloud to access applications and virtual desktops over the internet What: MyCloud gateway moving to the cloud When: September 28, 2022 – October 15, 2022 On Wednesday, September 28, 2022, ITS will begin migrating the entry point (gateway) to MyCloud to a cloud-based solution, which will change how UNCG [Read More]

On Friday, August 5, 2022, several new features are coming to Canvas. Instructors can use Student View in Canvas courses to preview how these changes impact students or view a video that explains assignment and discussion enhancements. Assignment Enhancements These updates primarily impact the student experience. The interface and workflow have changed. A progress tracker [Read More]

Friday, March 25, 2022, 5:30 p.m. is the deadline for the Windows 10 21H2 update. As previously announced, the update is available for early installation, which is recommended. If you haven’t installed the update by Friday, March 25 at 5:30 p.m. and your computer is powered off at that time, the update will be installed [Read More]