Information Technology Services

Between 9:55 a.m. and 8:30 p.m. on Friday, January 26, Microsoft experienced a global degradation of service that affected UNCG users. Microsoft reports that the issue has been resolved.   If you are still experiencing problems with Microsoft Teams, please submit a 6-TECH ticket or email [email protected]. You will be contacted during business hours.  Follow the 6-TECH System [Read More]

UNCG’s Zoom service ends on December 31, 2023. This includes the Canvas Zoom integration, the use of UNCG credentials in the free version of Zoom, and the end of ITS support for Zoom. In Spring 2024, all courses will be required to use Microsoft Teams for virtual class sessions and meetings. Since Zoom will no [Read More]

Update: ITS is aware of problems encountered while trying to use the New Teams app. We are actively investigating this issue, and will provide updates as soon as more information is available. Microsoft Teams has introduced its latest app for Windows and Mac users, which is accessible through a toggle switch labeled Try the new [Read More]

Canvas has several new, exciting features available this semester! OneDrive Integration With OneDrive integrated into your Canvas course, you can easily share files with students, collaborate on shared documents, provide assignment templates, and connect students to their own OneDrive for easy access. Learn more about the OneDrive Integration. Canvas Student ePortfolios Canvas Student ePortfolios provides [Read More]