Information Technology Services

UNCG’s Zoom service ends on December 31, 2023. This includes the Canvas Zoom integration, the use of UNCG credentials in the free version of Zoom, and the end of ITS support for Zoom. In Spring 2024, all courses will be required to use Microsoft Teams for virtual class sessions and meetings. Since Zoom will no longer be on the University’s list of pre-approved software after 12/31/23, Departments will be unable to use University funds to purchase Zoom licenses for their area’s use.

Since UNCG’s transition from Zoom to Teams was announced, we’ve received valuable feedback from many of you. We understand that this change has raised concerns, and we want to assure you that we are diligently working to address the issues that have been brought to our attention.

We acknowledge that there are differences between Zoom and Teams that may necessitate changes in workflow or additional setup. To support you through these adjustments, we have compiled a range of resources designed to address these challenges. You can access these resources on the new Teaching with Teams website.

We are providing faculty and staff the opportunity to sign up for fifteen-minute one-on-one consultations. These sessions offer hands-on experience with Teams, covering tasks like muting and unmuting participants, raising and lowering hands, screen sharing, allowing others to share, and accessing settings during class sessions and meetings. During these consultations, you are welcome to ask any other questions you may have. We’re here to support you through this transition to Teams.

Thank you,