ITS News

Information Technology Services

On Monday, June 29th at 2 p.m., authentication for Qualtrics logins will switch from Shibboleth to Azure. Users who access Qualtrics through will have to enter their complete email addresses instead of just their usernames when logging in. Users who access Qualtrics by logging into will not see a change. If there are [Read More]

Who: Faculty and staff with computers running Windows What: Update to Spirion, UNCG’s solution for monitoring sensitive data on Windows computers When: June 19, 2020 On June 19, 2020, campus Spirion settings were modified to help eliminate false positives and reduce computer resources during scans. ITS recommends that Windows computers be updated to take advantage [Read More]

Beginning Monday, June 15, 2020, UNCG G Suite users will transition to Google’s newest enterprise-grade collaboration tool, Google Chat. Google Chat will become the default option for direct messages (DMs), group messages, and team discussions. The Classic Hangouts app will be turned off. Chat has a modern UI, team rooms that support better team collaboration,  [Read More]

Who: Faculty and staff What: Changes to Windows operating system updates and introduction of application updates When: June 2020 patch cycle, starting June 10, 2020 ITS is improving the experience for Windows updates on GCN computers. The new experience will install Windows updates in the background without faculty and staff having to install them, which [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Degree Works UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Oracle Internet Directory Application Manager (aka UC4) Grouper Admission Pros Reporting, including WebFOCUS & Argos, against Banner [Read More]