Technology News
Information Technology Services
Multiple Buildings – Planned Downtime | Tuesday, June 26 – Friday, June 29 | 5:30am-7:30am
Who: Faculty, staff, students What: Planned network downtime for multiple buildings (see list below) When: Tuesday, June 26 – Friday, June 29, 5:30 a.m. to 7:30 a.m. each day Why: Upgrade to network electrical support equipment. During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in [Read More]
Emergency Hotfixes for Box Drive and Box for Office
Who: All Box Drive and Box for Office users What: Emergency hotfixes for Box Drive and Box for Office When: Monday, June 25 Box has issued automatic Hotfix updates for both Box Drive (Windows only) and Box for Office. These updates should download and install automatically on each computer they’re installed on. The updates will resolve [Read More]
Jackson Library – Planned Downtime | June 25 – June 29
Who: Occupants of the Jackson Library What: Upgrade to wireless network in Jackson Library When: June 25 – June 29 The wireless access points in Jackson Library are scheduled to be upgraded during the week of June 25th, 2018. During the upgrade, the wireless service may be interrupted while the new Access points are installed [Read More]
Planned Downtime for UNCGenie, Password Resets, and Multiple Banner Related Services | Saturday, July 14 | 5:30am-6:00pm
Who: Faculty, staff and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner INB Banner 9 Workflow AIMS parking system JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic Grouper Reporting, including WEBFOCUS & Argos, against Banner Production Between Saturday, July 14, 2018, 12:00 [Read More]
UPDATE: MyCloud Issue
Update: 6/19/18, 6:50 p.m. The issue with MyCloud has been resolved and the service appears to be working normally. ITS apologizes for any inconvenience and will continue to monitor the situation. If you are still experiencing problems or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. {Update: 6/19/18, 2:50 p.m.} ITS [Read More]
Technology Training
- Introduction to Online Surveys using Qualtrics July 10, 2018
- Intro to SPSS August 22, 2018
- Intermediate Qualtrics September 13, 2018