Technology News

Information Technology Services

Who: Faculty, staff and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner INB Banner 9 Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic Grouper Reporting, including WEBFOCUS, against Banner Production From [Read More]

Who: Anyone who uses the wireless network at the UNCG and JSNN campuses.  Also users of Aruba Remote Access Devices. What: Planned downtime for the following services: wireless network access for UNCG and JSNN campuses Aruba Remote Access service When: Saturday, March 10, 5:30 a.m. – 7:30 a.m. Downtime is expected to be ~5-10 minutes [Read More]

Who:  Occupants of the Sullivan Building What: Planned downtime for network services at the Sullivan Building When: Saturday, February 24, 6:00 a.m. to 6:00 p.m. Why: Network maintenance During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building. If you have questions or [Read More]

Information Technology Services (ITS) is aware of an issue that prevented UNCG from receiving phone calls from off-campus this morning. The outage window was from approximately 10:15 a.m. through 11:00 a.m. The issue has been resolved and all voice services are working normally at this time. ITS will continue to monitor the situation. ITS apologizes for [Read More]

Who: Faculty and staff with devices on the GCN running Windows 10 (there is limited support for Windows 7) What: Support for Windows device encryption Why: Disk encryption protects UNCG data if your device is ever stolen or lost. It can also help the University maintain data-use agreements and lessen the risk of a serious [Read More]