Technology News

Information Technology Services

At 12:00 p.m., Information Technology Services (ITS) was made aware that there was an issue with Banner. The issue was resolved at 1:00 p.m. Banner service has been restored and is operating normally. ITS apologizes for any inconvenience caused by this issue. If you have questions or need more information, please contact 6-TECH at (336) [Read More]

Who:  Occupants of Jackson Library What: Planned downtime for network services in Jackson Library When: Friday, August 3, 3:30 a.m. – 7:00 a.m. Why: Update to network electrical support equipment During the maintenance window, there will be intermittent loss of network services including wired, wireless, and VoIP services in the building. If you have questions [Read More]

Who: Faculty, staff and students What: Planned downtime for network connectivity on campus When: Friday, August 3, 5:30 a.m. to 7:30 a.m. Why: Scheduled maintenance of network equipment Network maintenance will be completed during this time. All network connectivity may be disrupted during the maintenance window. If you have questions or need more information, please contact [Read More]

Who: Faculty and staff using VoIP phones What: VoIP phones will reboot at least three timesWhen: Thursday, August 2, 10:00 p.m. – 11:59 p.m. Why: Maintenance of phone system Starting at  10 p.m. on Thursday, August 2, changes will be made within our phone system that will cause VoIP phones to reboot at least three [Read More]

Who: Faculty, staff and students What:  Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Banner INB ODS (Operational Data Store) Workflow AIMS parking system Financial Aid phone and web chat authentication WebFOCUS reporting from Banner & ODS JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic MIMSY Grouper When: Thursday, [Read More]