UNCG ITS News
Information Technology Services
DegreeWorks Upgrade | August 1 – August 5
Who: Students, faculty, and staff What: Planned downtime for DegreeWorks upgrade When: Thursday, August 1, 2024, 5:00 p.m. – Monday, August 5, 2024, 8:00 a.m. Why: DegreeWorks upgrade What is affected: DegreeWorks including progress toward a degree and “What If” reports. Key users in each department will test the environment after the upgrade. On Monday, August 5, at [Read More]
UNCG Not Directly Affected by CrowdStrike Issues
As you may have heard, CrowdStrike, a prominent cybersecurity company, is experiencing technical issues that are causing outages in many global industries. The outage appears to be caused by an automated update issued by CrowdStrike to its customers for Microsoft Windows operating systems. Understandably, this may cause concern among our campus community. We want to [Read More]
Campus Network Upgrade Scheduled for July 26-29
Starting on Friday, July 26, 2024, and lasting through the weekend until Monday, July 29, 2024, UNCG will undergo a significant upgrade of its campus core networking equipment. This crucial infrastructure update, which forms the backbone of campus connectivity, is expected to cause intermittent or complete outages affecting various services, including: Why This Upgrade Matters [Read More]
ITS Support for Windows OS Shifts to Windows 11
Starting June 30, 2024, primary support for Windows operating systems will shift from Windows 10 to Windows 11. After this date, Information Technology Services (ITS) will deploy all new or reimaged Windows computers with Windows 11. Why Upgrade to Windows 11? Windows 11 offers a more modern operating system with new capabilities and enhanced security. [Read More]
Navigating Digital Deception: Is It Real or AI?
Over the past two decades, we’ve all developed a keen eye for spotting doctored images. “Is it real or photoshopped?” has become a common question. But with the rise of generative AI, our skepticism needs an upgrade. We can describe any image in text and watch an AI bring it to life. Super cool, right? But [Read More]
Technology Training
- Get Started with SharePoint Document Libraries July 29, 2024
- Getting Started with Windows 11 July 30, 2024
- Getting Started with Copilot July 31, 2024
- Introduction to Online Surveys using Qualtrics September 10, 2024