ITS News

Information Technology Services

A new version of Google Sites is replacing the classic Google Sites application. Features of the new Google Sites include:  Custom and standard templates and new site themes  Improved text controls with more fonts, colors, and styles, and new page elements, like tables of contents and image carousels Better integration with other Google Workspace products   [Read More]

Update: 7/29/21, 3:40 p.m. In a continuing effort to address issues affecting Microsoft Teams Voice, ITS will perform troubleshooting and maintenance work at 5:30 p.m. Teams Voice service may be impacted.  Calls that are in progress during the maintenance period are not expected to be affected. New calls that begin during the maintenance period may [Read More]

Who: 6TECH.uncg.edu (6TECH portal) users What: Changes to Voice Services request forms in the 6TECH portal  When: Wednesday, July 28 2021, 6:00 a.m. Information Technology Services (ITS) retired the following forms: Voicemail Voice Services & Wiring ITS implemented the following forms: Install Network Drop Install Security Camera Manage Phone Number Why: UNCG has moved to [Read More]

On Monday, August 2, Information Technology Services (ITS) will implement changes to Microsoft 365 licensing that impact select UNCG users. The changes simplify licensing and reduce disruptions in service experienced by University employees whose job assignments vary. How will changes affect me? Specific user populations get A1 or A5 license types, which provide different levels [Read More]

Update 7/28/2021: This article contains updated instructions for how to access the E911 Location Information Dashboard.   Who: Faculty and staff with UNCG landline office phones What: Update of E911 phone location information When: July 27, 2021 – August 20, 2021 To ensure the accuracy of phone locations for emergency response services, such as police [Read More]