Information Technology Services

Who: Faculty, Staff, and StudentsWhat: Oracle Database Quarterly Critical Patch Update (CPU)When: Tuesday, November 21, 2023, 4:30 a.m. – 7:30 a.m.Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted during the maintenance [Read More]

Who: Students, faculty, and staff What: UNCG is upgrading Banner Finance, Employee, and General from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).When: Wednesday, November 8, 2023, 5:30 a.m. – 7:30 a.m. Why: Banner module upgrades Self-Service Banner 9 (SSB9) interfaces will upgrade Wednesday, November 8 with a new look and feel. For more information on [Read More]

The evaluation of macOS Sonoma which was announced on September 25, 2023, is complete. The upgrade is now available for UNCG Mac users.  Visit the macOS Sonoma features website to view the changes and enhancements. New minimum system requirements for running the latest OS can be found at the bottom of the features page. {Original [Read More]

Between 2:15 p.m. and 8:25 p.m. on Friday, October 27, UNCG’s Microsoft Teams Voice and Genesys Call Centers were not able to complete outbound domestic long-distance and international calls.  The issue has been resolved. If you are still experiencing issues with the Microsoft Teams Voice or Genesys Call Centers, please submit a 6-TECH ticket, call [Read More]

Who: Students, faculty, and staff  What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works  When: Saturday, October 28, 6:30 a.m. until Monday, October 30, 8:00 a.m.  Why: Banner module upgrades  What is affected:  Banner Upgrades (All services will be unavailable)  UNCGenie   Student functions  including course registration, transcript requests, advising [Read More]