ITS News

Information Technology Services

On Wednesday, November 11, 2020, the secure virtual desktop environment will be available for all users of MyCloud-based Banner administrative applications and reporting, such as ePrint, Argos and WebFocus. This service is a part of Information Technology Services’ (ITS) Anywhere Access strategy and will allow Banner users to access critical business applications through a secure [Read More]

Who: Faculty, staff and students What: Changes to hosted Oracle database servers – quarterly Critical Patch Update (CPU) patching When: Thursday, November 12, 5:30 a.m. to 7:30 a.m. Why:  ITS will perform a quarterly Oracle CPU, following a standard release schedule, to improve delivery and ensure the most secure hosted Oracle database services. A few [Read More]

Who: Faculty, staff, and students What:  Planned downtime for the following services: AIMS parking system Degree Works Grouper Admissions Pros Rooms Management (RMS) When:  Thursday, August 6, 2020, 5:30 a.m. to 7:30 a.m.  Why: Quarterly Oracle security patching If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who: Faculty, staff, and students What:  Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Degree Works Oracle Internet Directory Application Manager (aka UC4) Grouper Reporting, including WebFOCUS & Argos, against Banner Production Reporting, [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Degree Works UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Oracle Internet Directory Application Manager (aka UC4) Grouper Admission Pros Reporting, including WebFOCUS & Argos, against Banner [Read More]