ITS News

Information Technology Services

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Banner INB Banner Admin Pages ODS (Operational Data Store) Workflow AIMS parking system Financial Aid phone and web chat authentication WebFOCUS reporting from Banner and ODS Degree Works Application Manager Grouper Admissions Pros Rooms [Read More]

UPDATE: October 28, 2019 On the weekend of October 25, 2019, a patch was installed to address the unauthorized data disclosure risk in UNCGenie. Searching for courses within Class Schedule is again available. Posted on October 15, 2019 On September 24, 2019, Ellucian (the vendor for Banner) informed UNCG of an issue with the public-facing [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Degree Works UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Oracle Internet Directory Application Manager (aka UC4) Grouper Reporting, including WebFOCUS & Argos, against Banner Production When: [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Degree Works UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Oracle Internet Directory Application Manager (aka UC4) Grouper Reporting, including WebFOCUS & Argos, against Banner Production When: [Read More]

On August, 9, 2019, between 7:00 a.m. and 7:40 a.m., there was an issue that affected Banner 9.¬†Service has been restored and is functioning normally. ITS will continue to monitor this service. We apologize for any inconvenience caused by this issue. If you continue to experience problems with this issue, please submit a 6-TECH ticket, [Read More]