Technology News

Information Technology Services

The planned downtime for the services listed below has been revised — the maintenance window will now begin Friday, March 2, at 5 p.m., and end Monday, March 5, at noon. Who: Faculty, staff and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway [Read More]

Who: Faculty, staff and students What:  Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Banner INB Banner 9 ODS (Operational Data Store) Workflow AIMS parking system WebFOCUS reporting from Banner & ODS JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic MIMSY Grouper When: Friday, February 9, 5:30 a.m. – [Read More]

Who: Faculty, staff and students What:  Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner INB Workflow AIMS parking system JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic Grouper Reporting, including WebFOCUS, against Banner Production When: Tuesday, November 28, 4:30 a.m. – 8:00 a.m. Why: [Read More]

This morning between approximately 9:35 a.m. and 10:05 a.m., authentication to several services, including Banner INB, was briefly disrupted. The issue has been resolved and all services should be working normally. We apologize for any inconvenience caused by this unplanned service interruption. If you continue to experience issues, please contact  6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. [Read More]

Who:  Faculty, staff and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Banner INB ODS (Operational Data Store) Workflow AIMS parking system Financial Aid phone and web chat authentication WebFOCUS reporting from Banner & ODS JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic MIMSY Grouper When: [Read More]