UNCG ITS News
Information Technology Services
Reminder: Planned Downtime for Several Oracle-Dependent Services | Thursday, March 23
Who: Faculty, staff, and students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, March 23, 2023, 5:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. On Thursday, March 23, the following core Oracle-dependent [Read More]
Banner, UNCGenie, Schedule Hero, Degreeworks Downtime During March
Who: Students, faculty, and staff What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works When: March 4th @ 1:00 pm until March 5th @ noon March 11th @ 8:00 am until March 13th @ 8:00 am Why: Banner infrastructure and module upgrades What is affected: March 4th @ 1:00pm [Read More]
(Resolved)Banner Outage
On Wednesday, January 4, 2023, an issue that affected Banner logins occurred between approximately 5:30 p.m. and 6:59 p.m. Information Technology Services (ITS) is unaware of any further issues and will continue to monitor services. If you are having issues, please contact 6-TECH by submitting a request, sending an email, or calling 336-256-8324 (TECH). {Original [Read More]
(Resolved) Banner outage: Banner-related Services affected
On Monday, December 5, 2022, a Banner outage occurred between approximately 9:30 a.m. and noon. Information Technology Services (ITS) is unaware of any further issues and will continue to monitor services. If you are having issues, please contact 6-TECH by submitting a request, sending an email, or calling 336-256-8324 (TECH). {Original Post 12/2/22 at 11:35 [Read More]
Update: Banner, UNCGenie, Schedule Hero, DegreeWorks Resumes Normal Operations at Noon | Tuesday, November 22
Who: Students, Faculty, and Staff What: Banner ERP and ERP applications resume normal operations When: Tuesday, November 22, 2022, at noon Why: Banner applications and Oracle databases were successfully migrated to a new cloud environment over the weekend Key users in each department verified the applications have access and connectivity to the new cloud environment. [Read More]
Technology Training
- Instructional Support Drop-in Session March 30, 2023
- Basics 1: Cloud Storage with OneDrive & Teams April 4, 2023
- Basics 2: Getting Started with Teams Meetings April 4, 2023
- Research Computing Facilitation Office Hour April 5, 2023