Technology News

Information Technology Services

Update (Resolved): 5/22/19, 9:50 a.m. Information Technology Services (ITS) is aware of an issue that affected Banner 9, UNCGenie, WebFOCUS, and Banner INB logins from approximately 2:15 a.m. until 9:50 a.m. ITS confirms that these services are now functioning normally. ITS apologizes for any inconvenience caused by this issue, and will continue to monitor the [Read More]

Who: Users of Banner Administrative pages What: Update to Banner Administrative home page When: Wednesday, March 27, 2019, between 5:00 a.m. and 6:30 a.m. On March 27, 2019, the Banner Administrative home page (Application Navigator) will be updated. Highlights include: The navigation menu for some basic features is now on the left side of the [Read More]

A recent Banner upgrade, installed by UNCG on December 19, 2018, changed how printing works from Banner forms. The upgrade causes the form to be rendered in a screenshot-like format. This format results in a reduced text size in many of the data areas, making the data on the form difficult to read. Unfortunately, the [Read More]

Who: Faculty, Staff, and Students What:  Planned downtime for the following services: UNCGenie Self-service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Banner INB ODS (Operational Data Store) Workflow AIMS parking system Financial Aid phone and web chat authentication WebFOCUS reporting from Banner and ODS Argos Reporting from Banner, ODS, and Degree Works JIRA Stash Degree [Read More]

Who: Faculty, staff and students What:  Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner INB Banner 9 Workflow AIMS parking system JIRA Stash Degree Works Oracle Internet Directory UC4/Appworx/Automic Grouper Reporting, including WebFOCUS & Argos, against Banner Production Between Saturday, October 6, 2018 11:00 [Read More]