Information Technology Services

The planned migration to SSB9 (Genie) on Tuesday, February 20, 2024, has been postponed. We are working with a vendor to troubleshoot an issue with a critical part of the migration. We will announce a new migration date as soon as we resolve this issue.

{Original Post at 12:29 p.m., on Tuesday, January 30, 2024}

Who: Students, faculty, and staff
What: UNCG is upgrading Banner Student, Registration, and Faculty from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).
When: Tuesday, February 20, 2024, 5:30 a.m. – 7:30 a.m. 
Why: Banner module upgrades

On Tuesday, February 20, 2024, Self-Service Banner 9 (SSB9) interfaces will be upgraded with a new look and feel.

See the Technology Initiatives website for more information.

These changes are planned for systems maintenance outside of business hours to minimize disruption. However, there may be some downtime on Tuesday, February 20, 2024, for post-release testing. Key department users will test the environment after the update.

To learn how to navigate the new interfaces see:

If you have questions or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or
[email protected].