UNCG ITS News

Information Technology Services

Over the coming months, Information Technology Services (ITS) is converting all legacy secondary accounts to new supported services according to the schedule below.

  • February 19, 2024: Box data will be switched to read-only access. The data stored in these accounts should have already been transferred to a Microsoft Team or a Departmental SharePoint.
    • Any modifications made to Box documents after December 26, 2023, were not synchronized with the new environment. It is necessary to update those documents accordingly.  
  • February 26, 2024: Legacy secondary account usernames and passwords will no longer be able to sign in to Outlook. Follow these instructions to access shared mailboxes. For access issues, contact 6-TECH.
  • March 4, 2024: Only legacy secondary accounts used for email and/or data storage in Box and Google will be disabled. This will not affect shared mailboxes in Outlook. If your account has a broader use case and gets mistakenly disabled, contact 6-TECH to have it reinstated.  

Research accounts are not being modified as a part of this work and will continue to operate as is. However, if files in a legacy secondary account are being used for research without previous indication per Office of Research and Engagement (ORE) guidance, the account owners can reach out to ITS for assistance with getting the files correctly indicated as research. 

If you have questions or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].