Technology News

Information Technology Services

Who: Occupants of the Coleman Building

What: Planned downtime for network services at the Coleman Building

When: Friday, April 20, 3:00 a.m. to 6:00 a.m.

Why: Upgrade to network electrical support equipment.

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

MyCloud services were briefly disrupted this morning, between approximately 6:00 a.m. and 9:00 a.m., causing intermittent connectivity problems for some users.  The issue has been resolved and all services should be working normally.

We apologize for any inconvenience caused by this unplanned service interruption.


If you continue to experience issues, please contact  6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

 

Who: Occupants of the Gove Student Health Center

What: Planned downtime for network services at the Gove Student Health Center

When: Tuesday, April 17, 4:30 a.m. to 6:00 a.m.

Why: Update to network electrical support equipment.

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

 

What: Planned downtime for network services at the Brown Building

When: Monday, April 16, 5:00 a.m. to 6:00 a.m.

Why: Update to network electrical support equipment.

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

 

Who: Faculty and staff with devices on the GCN running Windows 10

What: Cortana web searches to be disabled by default

When: Thursday, April 12, 5:00 p.m.

After receiving feedback from Departmental Technical Support (DTS) staff and the campus community about search issues with Cortana (Microsoft’s virtual assistant), Information Technology Services (ITS) is changing the default behavior of Cortana on Windows 10 devices. Effective Thursday, April 12 at 5:00 p.m., Cortana will no longer include web searches in your Windows search results. This only affects searching from the Start Menu on Windows 10. This does not affect searches performed in web browsers such as Chrome, Firefox, Internet Explorer, or Edge.

If you are having the search issues addressed by this change, please restart your computer after 5:00 p.m. on Thursday. A restart is required for this change to take effect.

This is only a change to the default, out-of-the-box behavior, though it will initially apply to all Windows 10 GCN computers. If you would like to re-enable this feature, please see Cortana Web Search.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.