Technology News

Information Technology Services

Update 1/11/2018:

Faculty and Staff with Windows devices on the GCN network: Updates to address the Meltdown vulnerability are now available from AppCat. These updates will be pushed to GCN-connected Windows devices on Friday, 1/19, at 5:30 p.m. But ITS recommends that you run them as soon as possible (see How do I install updates early?). ITS is still evaluating our response to the two variants of the Spectre vulnerability and will update this article at a later date.


Update 1/9/2018: Apple has released updates to address the Spectre vulnerability. ITS encourages users to apply updates to their UNCG-owned or personal devices as relevant:


{Original post: 1/5/2018 9:52am}

Major security flaws (“Meltdown” and “Spectre”) that affect nearly every modern computer processor were announced Wednesday (1/3/2018). Unlike typical software bugs, these vulnerabilities exist within the core hardware of the computer, the CPU. These vulnerabilities affect Windows, macOS and other computing operating systems, as well as mobile devices (iOS, Android, etc.).

Information Technology Services (ITS) is currently testing vendor recommendations to protect UNCG systems from these vulnerabilities. Fixes will be reviewed for quality and performance characteristics. Following the evaluation period, ITS will push these updates to UNCG Windows devices. If the updates need to be done outside of the normal monthly patching schedule, an additional ITS News article will be posted.

With respect to users’ personal devices, ITS recommends that you follow your vendor’s guidance regarding installing updates on your personal devices, including those running Windows, macOS, and mobile devices. Keeping personal devices up-to-date will better protect against the same threats UNCG is protecting against.

Read more about the Meltdown and Spectre security flaws:

 


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

 

Who:  Occupants of the Jefferson Suites

What: Planned downtime for network services at the Jefferson Suites

When: Tuesday, January 23, 5:45 a.m. to 6:15 a.m.

Why: Network maintenance

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Update: 1/12/18 at 9:00AM EST

INB service has been restored is operating normally.

Information Technology Services (ITS)  apologizes for any inconvenience caused by these issues.

If you have additional questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Original Post: 1/12/18 at 8:40AM EST

Information Technology Services (ITS) is aware of an issue that is affecting access to INB.

ITS apologizes for any inconvenience caused by this issue. This article will be updated with service is restored.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Update: 1/12/2018 9:50 AM EST

The SSL Certificates have been updated and web sites appear to be working normally.

Information Technology Services (ITS)  apologizes for any inconvenience caused by these issues.

If you have additional questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Update: 1/12/2018 8:30 AM EST

Information Technology Services (ITS) is aware of an issue that is affecting the SSL certificates on many web sites.

Until this issue is resolved users will see a message saying that their connection is not private because the site’s security certificate is expired.

The issue is the unexpected result of maintenance.

ITS apologizes for any inconvenience caused by this issue. This article will be updated when all sites have been updated with the correct SSL settings.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

If you have designated a preferred name in UNCGenie, that name will now appear everywhere names are displayed in Canvas. This change makes Canvas consistent with the other services that use preferred names (e.g. Google, Box, WebEx).

The change will largely affect students with a preferred name designation. In the past, students’ names would display inconsistently in Canvas. Students’ legal names would display in the Gradebook and in the People area, but their preferred names displayed in Discussion, Conversations, etc. Starting today, the preferred name will display everywhere users’ names are visible.

For information about setting a preferred name, see Account Name Changes.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who:  Occupants of the Jackson Library

What: Planned downtime for network services at the Jackson Library

When: Wednesday, January 10, 5:45 a.m. to 6:00 a.m.

Why: Network maintenance

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.