Stronger Email Security Controls Coming with DMARC

Posted on Thursday, August 25th, 2016 by ITS Communications under Security, Service Enhancements.

As part of an ongoing effort to combat phishing and increase email security, Information Technology Services (ITS) is implementing stronger controls to prevent the illegitimate use of UNCG email addresses. ITS began monitoring spoofed emails in January, 2016, following the New Phishing Protections memo from Provost Dana Dunn, Vice Chancellor Charles Maimone, and Vice Chancellor Jim Clotfelter. After reviewing this data, ITS is now ready to implement Domain-based Message Authentication, Reporting & Conformance (DMARC) for the uncg.edu email domain. DMARC will allow ITS to verify that email was sent from a valid UNCG address and not from a phisher/hacker or other unverified sources.

This implementation will occur in phases over the next several months.

Please visit Email Security at UNCG Using DMARC to learn more about the implementation, including:

  • examples of unapproved/unverified email services that will be affected (blocked) by DMARC
  • examples of approved email services (e.g. UNCG Gmail, UNCG Google Groups)
  • the timeline for the implementation
  • what steps you should take if you use email services that fall into the “unapproved” category of services

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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WebEx – Use for Classes, Meetings & More!

Posted on Thursday, August 18th, 2016 by ITS Communications under Announcements, Service Enhancements.

Cisco-webex-logo

UNCG uses WebEx for online classes, but did you know that WebEx can be used for online meetings by any student, faculty or staff? The WebEx Meeting Center tool can be used for many types of online collaboration including group work, one-on-one consulting sessions, office hours and much more. This and other WebEx collaboration tools are summarized in this article.

What is WebEx?

WebEx is an online collaboration suite, a set of video-conferencing tools that are geared toward various online collaboration needs, such as synchronous online learning, online meetings, and webinars.

WebEx offers different ways to use the product based on need:

  • WebEx Training Center is available for faculty and staff to use for classes, meetings, office hours, or one-on-one consulting sessions online. With this technology, departments on campus can save money on travel, because meetings and events can be held online. Sessions can be recorded for later viewing.
  • WebEx Meeting Center is available for students, faculty and staff to use for meetings, office hours, collaborative work (like group projects), or one-on-one consulting sessions online. These sessions also can be recorded for later viewing.
  • WebEx Event Center is streamlined specifically for hosting large events like webinars. Event Center features the same familiar WebEx interface from other Centers, and contains some of the same features as Meeting Center and Training Center, such as chat, polling, and Q&A.

WebEx can be used within Canvas (UNCG’s Learning Management System) (using Training Center or Meeting Center) and sessions may be scheduled and accessed directly from a course.

The Cisco WebEx Meetings Mobile App allows you to participate in a live WebEx session on-the-go. The mobile experience includes viewing the Whiteboard and Application Sharing modes in a session, communication via chat and audio, and participation items such as raising hands, emoticons, and polling. The WebEx Meetings app is available on a variety of devices, including iOS (iPhone, iPad, iPod touch), Android (including Kindle Fire), and Windows Phone. An Apple Watch companion app is available for iPhone users.

More information about WebEx, including support and training resources, is available at WebEx @ UNCG.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Google Inbox Now Available for UNCG

Posted on Thursday, August 18th, 2016 by ITS Communications under Announcements, Service Enhancements.

Beginning today, UNCG users have the option of using Inbox, in addition to the existing Gmail service, to access their UNCG email.

Note: There is no requirement to use Inbox and Gmail will continue to work as normal.

Inbox is a new way to manage email that you can use instead of, or in addition to, Gmail. It is more task-oriented than Gmail and has features that help you organize and access the information that matters most to you, saving time and reducing email overload. Important Inbox features include email Bundles, Highlights, and Reminders (including the ability to Snooze notifications).

Several “Helpful Links” are included below to help you get an idea of how Inbox works and whether it is a good fit for you.  For example, you can watch a quick video introducing Inbox and showing how to get started (“How to Use Inbox”).  In “When to use Gmail and/or Inbox, two Google staff, one who prefers Inbox and one who prefers Gmail, show and explain how they use the two apps and the reasons they like one over the other.

image of mobile app interfaceInbox is a web app, like Gmail, but was specifically designed for mobile use. Mobile apps for iOs and Android are available.

Key Features Included in Inbox

Key features of Inbox by Gmail include:

  • improved Inbox management
  • mail is automatically bundled into categories like Promos, Social, Purchases, Trips, and Low Priority
    • set a schedule for your bundles to display in your Inbox: immediately, once a day, or once a week
    • pin important emails so they are easy to find
    • take messages out of your inbox until a specified time or arrival at a specified place
  • integrated Calendar reminders that can be tied to email messages
  • save links (URLs) to your Inbox
  • replies in email suggest common responses
  • orders contain up to date tracking information

Features Not Yet Included in Inbox

Inbox does not yet have the following features that are included in the standard Gmail service:

  • advanced search options drop down menu. However, Inbox does support advanced search operators like From: or To: when typed in the search box
  • ability to create filters
  • canned responses
  • labs
  • offline
  • configuring multiple accounts
  • ability to tag a message or conversation with multiple tags

How to Access Inbox

UNCG users can use Inbox directly via inbox.uncg.edu or via the Google Apps launcher (“grid” icon) located in the upper right corner of all Google services.

image of Google App Launcher icon

 

 

 

 

 

 

 

 

Helpful Links

Learn more about Google’s Inbox by Gmail:

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Office Mix Approved for Use at UNCG

Posted on Tuesday, August 16th, 2016 by ITS Communications under Announcements, Service Enhancements.

Microsoft Office Mix iconMicrosoft Office Mix, a free add-in for Microsoft PowerPoint, has been approved for use at UNCG. Office Mix allows users to easily create engaging content with audio, video, inking, screen recording and more. It is currently available for download on the Office Mix website. Once downloaded, Office Mix will appear as an additional tab on your PowerPoint ribbon. For more information, see Office Mix for Education and Office Mix Tutorials.

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Go Mobile with UNCGmobile

Posted on Monday, August 15th, 2016 by ITS Communications under Announcements, General, Service Enhancements.

ITS Logo

You can stay connected to UNCG from on or off campus through UNCGmobile! This FREE app (available for both iOS and Android) allows you to stay current with UNCG news, sports, and events. It also gives you quick access to campus maps, the library catalog, your course content, and more.

Visit UNCGMobile to learn how to install the app.  Features include:

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If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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