Information Technology Services

Over the past two decades, we’ve all developed a keen eye for spotting doctored images. “Is it real or photoshopped?” has become a common question. But with the rise of generative AI, our skepticism needs an upgrade. We can describe any image in text and watch an AI bring it to life. Super cool, right? But this means we now have to ask, “Is this photoshopped or AI-generated?”  

The Magic and Mayhem of Generative AI 

Generative AI is like a magic wand for creating content—images, audio, video—if you can name it, it can create it. Text-to-image models can turn your written descriptions into stunning visuals. But this technology is a double-edged sword. While it sparks creativity, it also opens doors to new forms of deception. 

Deepfakes: Entertaining or Alarming? 

Deepfakes are AI-generated audio or video clips that make it look like someone is saying or doing something they never did. Sure, it’s fun to see Elvis Presley rap or a cartoon character sing pop hits. But deepfakes have a dark side. They can be used maliciously and can cause real harm. 

The Dark Side of Deepfakes 

Consider these real-world examples: 

  • High School Scandal: An athletic director in Maryland used AI to create an audio clip of the principal making racist comments. The faked clip was shared with school faculty and caused a major upheaval. Read more
  • Political Sabotage: A deepfake audio robocall of Joe Biden was sent to New Hampshire voters, telling them not to vote in the primary election. This malicious use of AI aimed to disrupt the democratic process. Read more
  • Corporate Fraud: A finance worker at a multinational firm was tricked into paying out $25 million to fraudsters using deepfake technology to pose as the company’s chief financial officer and several others in a video conferencing call. Read more

These examples highlight the potential for deepfake to wreak havoc, from tarnishing personal reputations to undermining elections and causing massive financial losses. 

How to Spot a Deepfake 

Some deepfake videos will be clearly marked as fictional, often with labels on the perimeter of the video. However, many deepfakes aren’t labeled, so it’s important to know the signs: 

  1. Unnatural Human Features: AI sometimes struggles with realistic human figures. Look for oddities like too many fingers, unusually wide teeth, or arms disappearing briefly during the video. 
  2. Audio-Video Synchronization: Often, deepfake videos have poor lip-syncing. If a person’s lips don’t match the voice, it could be a deepfake.
  3. Labels and Disclaimers: Always check the edges or corners of the video for any disclaimers indicating that the video is not real. 
  4. Far-fetched Content: If something seems too incredible to be true, it probably is. Validate extraordinary claims with other reliable sources.
  5. Inconsistencies in the Video: Look for glitches or odd movements that seem unnatural. Deepfakes can sometimes have visual inconsistencies that give them away.  

Stay Sharp: Critical Thinking in the AI Era 

As generative AI gets smarter and more accessible, we need to sharpen our critical thinking skills.  

  1. Stay Informed: Learn about generative AI and its capabilities. Knowledge is your best defense against deception. 
  2. Verify Before Sharing: Before you share that jaw-dropping audio, video, or image, double-check its authenticity. Use trusted sources and tools to detect deepfakes. 
  3. Raise Awareness: Talk about AI and digital literacy with your community. The more people know, the harder it is for bad actors to fool us.
  4. Promote Responsible AI: Advocate for safeguards that protect against harmful use of AI. 
  5. Engage with Experts: Follow AI ethics and digital forensics experts to keep yourself up to date on the latest findings.

Questioning photoshopped images and fake news stories has become second nature. Now we need to extend that skepticism to AI-generated content. Always ask: is it real, or is it AI? By staying informed and vigilant, we can ensure that generative AI enhances our world, rather than deceives it. 

Chrome River, a new expense management software, has officially launched and is now available for all faculty and staff at UNCG. You can access the tool at chromeriver.uncg.edu using Single Sign On (SSO).

Key Features of Chrome River

  • Electronic Submission: Submit travel pre-approvals electronically.
  • Efficient Processing: Handle travel and non-travel reimbursements with ease.
  • Simplified P-Card Reconciliation: Streamline your P-card reconciliation process. (Note: The first PCard transactions to reconcile in Chrome River will be available on June 26 for the July statement period.)

For more details on implementation, visit the Technology Initiatives Chrome River page.


Thank you to those who have attended a training session so far. Additional training sessions are available at workshops.uncg.edu.

Production and Testing Sites

Please ensure you are on the correct site when entering production and test transactions. Use your department’s funds for all test transactions so they flow through to your department leads for TEST approval.

We appreciate your commitment to embracing these new tools and look forward to seeing you at the training sessions. Your proactive engagement is what drives our university forward.

Who: Students, faculty, and staff
When: June 3, 2024, through June 20, 2024, starting at 5:00 p.m. until 1:00 a.m. according to the schedule below.
What: Information Technology Services (ITS) will replace the Uninterruptible Power Supplies (UPS) in the following buildings:

June 3

  • Jackson Library

June 4

  • Petty Science
  • Sullivan Science
  • Moore School of Nursing

June 5

  • Music
  • 1100 West Market St
  • N. Drive Child Care
  • McIver St Parking Deck
  • Carter Child Care

June 6

  • Nursing Instructional Building

June 7

  • Eberhart Building
  • 326 Tate St
  • 328 Tate St
  • Carmichael
  • Brown
  • Nursing Annex

June 10

  • Stone
  • Forney
  • Foust
  • Taylor Theater

June 11

  • Graham
  • UNCG Auditorium
  • 996 Spring Garden
  • Weatherspoon Art Museum
  • University Graphics & Printing
  • 903 West Gate City Blvd

June 12

  • Kaplan Wellness
  • University Police
  • 840 Neal St
  • 821 Josephine Boyd

June 13

  • Gatewood Studio Arts Center
  • Ferguson
  • Curry
  • Moore Human-Research
  • 536 Highland Ave Fam Research
  • Campus Supply Store
  • Sink

June 14

  • Mossman Building
  • Bryan Building
  • Alumni House
  • 500 Forest St
  • Faculty Center

June 17

  • Coleman
  • Gray Home Management
  • Gove Student Health Center
  • Softball Stadium
  • MooreStrong Hall

June 18

  • Joint School of Nanoscience and Nanoengineering
  • Becher-Weaver
  • Oakland Ave Warehouse
  • Oakland Ave Parking Deck
  • Admissions and Visitor Center
  • School of Education
  • 1605 Spring Garden
  • 723 Kenilworth

June 19

  • North Campus
  • Smith Campus Ministries Center
  • Walker Ave Parking Deck
  • 1510 Walker Ave
  • Baseball Locker Room
  • Baseball Stadium
  • 101 S Elm St
  • Physical Plant Garage

June 20

  • Elliot University Center

The network infrastructure has redundant power supplies; no client impact is expected. Any unplanned outages would last 5 minutes or less and may affect small areas of wireless connectivity. However, if you experience a prolonged outage, contact 6-TECH at (336) 256-TECH (8324) or [email protected] for technical assistance.

Who: Faculty, staff, and students

What: Oracle Database Quarterly Critical Patch Update (CPU)

When: Thursday, May 30, 2024, 4:30 a.m. – 7:30 a.m.

Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services.

The following core Oracle-dependent services will be impacted during the maintenance window:

Faculty/Student Services

  • Self-Service Banner (UNCGenie)
  • DegreeWorks
  • Student Accounts Credit Card payments
  • UNCG Account Provisioning
  • AIMS

Administrative Services

  • Banner Admin Pages
  • Banner Workflow
  • WebFOCUS reporting from Banner and ODS Degree Works
  • Argos Reporting
  • ODS
  • Grouper
  • Power BI connections to Oracle

If you have questions or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].