Technology News

Information Technology Services

Who: Faculty, staff, students

What: Planned network downtime for multiple buildings (see list below)

When: Tuesday, June 26 – Friday, June 29,  5:30 a.m. to 7:30 a.m. each day

Why: Upgrade to network electrical support equipment.

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the following buildings:

Tuesday, June 26 | 5:30 a.m. – 7:30 a.m.
326 Tate St.
328 Tate St.
Alumni House
UNCG Auditorium
Brown Building
Carmicheal Building
Eberhart Building
Faculty Center
Forney Building
Foust Building
JSNN Building
Lofts on Lee Residence Hall
Moore Building
North Spencer Residence Hall
Petty Building
South Spencer Residence Hall
Stone Building
Sullivan Science
Taylor Theatre

Wednesday, June 27 | 5:30 a.m. – 7:30 a.m.
1100 West Market
119 McIver Street
127 McIver Street
536 Highland Ave.
996 Spring Garden St.
Campus Supply
Carter Childcare
Cone Art/Weatherspoon
Cone Residence Hall
Curry Building
Ferguson Building
Graham Building
Grogan Residence Hall
Guildford Residence Hall
Mary Foust Residence Hall
McIver Parking Deck
McNutt Building
Music Building
North Drive Childcare
Oakland Parking Deck
Reynolds Residence Hall
Sink Building
Studio Arts

Thursday, June 28 | 5:30 a.m. – 7:30 a.m.
1800 Lee St. Parking Lot
840 Neal St.
821 S Aycock St.
842 W Gate City Blvd.
Lee Residence Hall
Highland Residence Hall
Haywood Residence Hall
Union Residence Hall
Lexington Residence Hall
McCormick Residence Hall
Campus Police
Kaplan SRC
North Campus

Friday, June 29 | 5:30 a.m. – 7:30 a.m.
Chemical Safety Facility
Dining Hall
Gray Home Management
Coleman Building
Jackson Library
Oakland Ave Warehouse
Soccer Field Pressbox
Softball Stadium
Student Recreation Center
Bailey Hall
Coit Hall
Cotten Hall
Gray Hall
Hinshaw Hall
Jamison Hall
Moore-Strong Hall
Phillip-Hawkins Hall
Shaw Hall
Spring Garden Apts
Weil-Winfield Hall
1605 Spring Garden St
Ragsdale-Mendenhall Hall
500 Forest St.
Walker Deck
Tower Village Apts
Becher Weaver
Admissions Visitors
Financial Aid
Mossman Bldg
Bryan Bldg
Elliott Center
School of Education
Jefferson Suites

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or


Who: All Box Drive and Box for Office users

What: Emergency hotfixes for Box Drive and Box for Office

When: Monday, June 25

Box has issued automatic Hotfix updates for both Box Drive (Windows only) and Box for Office. These updates should download and install automatically on each computer they’re installed on. The updates will resolve an issue where these two applications could stop working on June 25 when Box implements a major security update that deprecates TLS 1.0.

Anyone who has had their computers turned on since June 18 and has logged in at least once should have already received these automatic updates from Box. If you experience a problem with either Box Drive or Box for Office after June 25, please contact 6-TECH.

Box Drive (Windows Only) Hotfix article:

Box for Office Hotfix article:

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or


Who: Faculty, staff and students

What: Fiber optic maintenance for the campus network in the vicinity of the new Nursing Instructional Building construction site.

When: Monday, June 25, 6 PM to 11:59 PM.

No service interruption is anticipated. However, when working near an active network infrastructure, there is a remote possibility of an accident causing a temporary loss of service to buildings in the immediate vicinity of the construction site.



Who: Occupants of the Jackson Library

What: Upgrade to wireless network in Jackson Library

When: June 25 – June 29

The wireless access points in Jackson Library are scheduled to be upgraded during the week of June 25th, 2018. During the upgrade, the wireless service may be interrupted while the new Access points are installed and boot up.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or

Who: Faculty, staff and students

What: Planned downtime for the following services:

  • UNCGenie
  • Self-Service Password Reset (SSPR)
  • UNCG Account Provisioning
  • GetMyPin
  • Touchnet Payment Gateway
  • Banner INB
  • Banner 9
  • Workflow
  • AIMS parking system
  • JIRA
  • Stash
  • Degree Works
  • Oracle Internet Directory
  • UC4/Appworx/Automic
  • Grouper
  • Reporting, including WEBFOCUS & Argos, against Banner Production

Between Saturday, July 14, 2018, 12:00 p.m. and Sunday, July 15, 6:00 p.m., intermittent outages may occur for the following:

  • ODS Production (ODSP) for restage and reload operations
  • Reporting, including WebFOCUS & Argos, against ODS Production

When: Saturday, July 14, 2018 | 5:30 a.m. – 6:00 p.m.

Why: Banner System upgrades

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or