Technology News

Information Technology Services

A new native-Canvas tool for viewing and annotating documents will be deployed to Canvas on Tuesday, June 20th. This tool will replace the Box and Crocodoc tools that previously powered document viewing and annotating features in Canvas.

The new Canvas document viewer and annotation tool will:

  • Support all of the document types now supported by Box/Crocodoc in Canvas
  • Provide all existing annotation options in SpeedGrader, and more
  • Be available anywhere users currently see Box or Crocodoc previews in Canvas
  • Allow for a seamless integration, with a modern interface that looks and feels like Canvas

Documents previously rendered and/or annotated using Box/Crocodoc will be available for you to view in the new tool.

For additional information, see Canvas DocViewer.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who:  Occupants of the 119 McIver Street Building

What: Planned downtime for network services at the 119 McIver Street Building

When: Thursday, June 22, 6:30 am – 7:30 am

Why: Network maintenance

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who: Students, faculty, and staff using MyCloud hosted apps and desktops.  RemotePC users (Fac/Staff only) will be unaffected.

What: Downtime for MyCloud services. Users may experience connectivity issues during the maintenance window.

When: Saturday, June 17, 6:00am – 12:00pm

Why: Software updates.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who:  Occupants of the McIver Street Parking Deck

What: Planned downtime for network services at the McIver Street Parking Deck

When: Wednesday, June 14, 6:30 am – 7:30 am

Why: Network maintenance

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who: Faculty, staff, and computer lab users

What: Creative Cloud is available on UNCG-owned machines for all, and on personal machines for faculty and staff.

When: Beginning Tuesday, June 6, 2017

UNCG students, faculty, and staff have access to the Adobe Creative Cloud suite of applications on UNCG-owned computers (Mac and PC). This includes, beginning in Fall 2017, computers in classrooms and Information Technology Services (ITS) open-access lab computers.

Faculty and staff will also be able to register and activate their individual Creative Cloud subscriptions, which provides access to additional collaboration tools, on any two computers, whether personally owned or owned by UNCG. Please note the different options for Accessing Adobe Creative Cloud Software before you register, activate your subscription, and install any of the Creative Cloud software.

Learn more at Adobe @ UNCG and Adobe Creative Cloud.

If you have questions, or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.