ITS News

Information Technology Services

(Do You Have A Strong Password?)

You know…you’re supposed to have strong passwords so that hackers can’t guess them, and that you’re supposed to have different passwords (passphrases like the title of this article are even better) for different accounts. Keeping up with all of that is a challenge!

That’s where password managers come in. A good password manager application will:

  • generate strong and unique passwords for every secure website you visit;
  • store your passwords in a single location that is password-protected and encrypted; and
  • enable you to have one master password.

Setting up a password manager may require a bit of effort, but the time you save and headaches you avoid is worth it. Not getting hacked is a serious bonus!

There are many password managers out there. Search online for “password managers,” compare features, and choose a product that is right for you.

Read what the industry has to say about password managers:

Learn more from us about how to Choose a Strong Password.

The issue affecting Shibboleth and LDAP authentication appears to be resolved.  ITS will continue to monitor the services.

Follow the 6TECH System Status page for system status updates.

{Original post: 10/2/2021 9:33 a.m.}

At approximately 8:30 a.m., Information Technology Services (ITS) became aware of issues affecting Box, Banner, and other services that employ Shibboleth and LDAP authentication. We are currently investigating the issue.

This article will be updated as more information becomes available.

For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH, or email

October is National Cyber Security Awareness Month (NCSAM)!

The line between our online and offline lives is indistinguishable. Protecting yourself online — your identity, data, and devices — is critical in today’s world where the internet is prevalent in nearly every aspect of our lives. National Cyber Security Awareness Month, now in its eighteenth year, encourages individuals, businesses and institutions to take time to educate themselves about cyber risks and online safety practices. 

Every year, UNCGInformation Technology Services (ITS) shares tips, best practices, and other cyber security resources on how to #BeCyberSmart. Look for these, throughout October, on ITS Technology News’ Cyber Security Tips and social media (Twitter and Facebook).

Follow us on Facebook and Twitter to learn more throughout the month.

Who: Faculty, staff, and students

What: Emergency maintenance on wireless network at UNCG, JSNN, and North campuses

When: Thursday, September 16, 2021, 5:30 a.m. – 7:30 a.m.

Wireless connectivity will be intermittent and down completely for approximately 10–15 minutes at some point during the maintenance window.

For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email

Because the UNCG phone system is now Microsoft Teams, the old Cisco phones are obsolete at UNCG and must be turned in to the surplus warehouse. 

To make the process easy for the campus community, phones can be deposited in orange bins that will be placed in buildings across campus. The bins will be placed according to a week-by-week schedule.

If you have questions about old Cisco equipment or the new Microsoft Teams system, contact Luke DiVenti at