Information Technology Services

UNCG is moving to one video-conferencing platform, Microsoft Teams. Encourage your colleagues to become early adopters by hosting Teams meetings now! This article will walk you through what you need to know to host collaborative and inclusive meetings in Teams.

After the complete transition to Microsoft 365, inviting colleagues on-the-fly to chat in Teams will be as easy as a click on the camera icon (like Google Meet). For now, let’s focus on scheduling Teams meetings from the Google calendar.

  1. Starting from scratch? If you use Teams Voice, you’re all set! If not, you may need to download and install the app.
    Windows: Application Catalog
    Apple OS: Jamf Self Service
  2. To create Teams meetings from your Google calendar (for now), Install the Teams meeting add-on for Google Workspace.

Once the meeting is scheduled, wow your attendees with your screen-sharing prowess. How to Share your Screen in Teams (2m 38s)

employee presenting in front of their slides in Teams

If you have a lot of online meetings, it is likely that someone will have a disability, whether you are aware of it or not. Learn seven things you can do right now in Teams to create a more inclusive and accessible meeting experience. How to make meetings more accessible and inclusive with Microsoft Teams (4m 36s).

Check out the Getting Started with Microsoft Teams YouTube channel for more great tips.

ITS is updating the FAQs about the Microsoft 365 transition on the ITS Technology Initiatives portal as information becomes available. Also, follow ITS News for the latest announcements.

If you have questions or need technical assistance, please contact 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.

On October 26, 2022, between approximately 11:30 a.m. and noon, the campus Internet Service Provider (ISP) reported an outage that affected campus connectivity. 

The connection has been restored and ITS will continue to monitor the service.

If you continue to experience problems with this issue, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu.

{Original Post 10/26/22 at 11:42 a.m.}

Information Technology Services (ITS) is aware of and investigating internet issues on campus.  

This article will be updated with more information as it becomes available.

Please check the 6-TECH status page for updates. 

When criminals go phishing, you don’t have to take the bait.

See it, so you don’t click it.

Phishing is when criminals use emails to lure you into clicking on malicious content and handing over your personal information or installing malware on your device. It’s easy to avoid a scam email once you know what to look for.

Here are some quick tips on how to clearly spot a phishing email:

  • Contains an offer that’s too good to be true
  • Language that’s urgent, alarming, or threatening
  • Poorly-crafted writing with misspellings and bad grammar
  • Greetings that are ambiguous or very generic
  • Requests to send personal information
  • Urgency to click on an unfamiliar hyperlinks or attachment
  • Sending e-mail address doesn’t match the company it’s coming from

Oh no! I see a phishing email. What do I do?

Don’t worry, you’ve already done the hard part which is recognizing that an email is fake and part of a criminal’s phishing expedition.

If you’re at the office and the email came to your work email address, report it to your IT manager or contact 6-TECH.

If you’re at home and the email came to your personal email address, do not click on any links (even the unsubscribe link) and don’t reply to it. JUST DELETE IT. You can take your protection a step further and block the sending address.

For example, you can block an email on Gmail.

Cybersecurity Awareness Month Wrap-up

Throughout October, Information Technology Services (ITS) has shared tips on four basic cybersecurity behaviors that you can practice to take control of your online life, whether at work, home, or school:

  1. Use multi-factor authentication
  2. Use strong passwords and a password manager
  3. Update your software
  4. Recognize and report phishing

See these posts on ITS Technology News’ Cyber Security Tips and social media (Twitter and Facebook) to learn more about how you can stay safe online.

On October 31, 2022, the following will occur:

Approved-senders domain disablement

The approved-senders domain is an obsolete offering that provides a path to circumvent security policies and will be disabled.

  • Who: Accounts utilizing @approved-senders.uncg.edu email addresses
  • What: Service Retirement
  • When: 10/31/2022
  • Impact: Mailings that rely on the approved-senders domain will no longer work. 

Box expired account deactivation

Expired accounts are owned by users who are no longer affiliated with the university. Data owned by these accounts may become inaccessible.

  • Who: Box expired accounts
  • What: Accounts deactivation
  • When: 10/31/2022
  • Impact: Access to files shared by affected accounts may be lost.

One of the easiest ways to keep your information secure is to keep your software and apps updated.


Update often.

Software updates provide security patches to keep your applications and data secure.

Always keeping your software updated is an easy way to stay a step ahead of cybercriminals.

Get it from the source.

When downloading a software update, only get it from the company that created it. Unlicensed versions often contain malware and can cause more problems than they solve.

Make it automatic.

Software from legitimate companies usually provides an option to update your software automatically. When there’s an update available, it gives a reminder so you can easily start the process. If you can’t automatically update it, remind yourself to check quarterly if an update is available.

Watch for fakes!

Maybe you’ve seen these pop-up windows when visiting a website or opening software that urgently asks you to download something or fill out a form? These are always fake and should not be followed. (A legitimate browser message will not ask you to download anything – only warn you not to move forward or stay on a specific web address because it might not be secured or it could contain malware.)

Look for our posts throughout October on ITS Technology News’ Cyber Security Tips and social media (Twitter and Facebook) to learn about more ways you can stay safe online.