Technology News

Information Technology Services

Who:  Occupants of the Music Building

What: Planned downtime for network services at the Music Building

When: Friday, August 4, 5:30am to 6:30am

Why: Network maintenance

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who: Faculty, staff and students

What:  Planned downtime for the following services:

  • UNCGenie
  • Self-Service Password Reset (SSPR)
  • UNCG Account Provisioning
  • GetMyPin
  • Banner INB
  • ODS (Operational Data Store)
  • Workflow
  • AIMS parking system
  • Financial Aid phone and web chat authentication
  • WebFOCUS reporting from Banner & ODS
  • JIRA
  • Stash
  • Degree Works
  • Oracle Internet Directory
  • UC4/Appworx/Automic
  • Grouper

When: Monday, August 7, 5:30am – 7:30am

Why:  Quarterly Oracle security patching


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who: Faculty and staff

What: Windows 10, macOS, and Linux devices on the GCN will be joined to the primary GCN network (“10.80 network”)

When: Wednesday, August 2, 5:30 a.m. – 7:30 a.m.

Why: To provide additional services to these devices

In response to feedback from the campus community, Information Technology Services (ITS) will implement changes on August 2 so that Windows 10, macOS, and Linux devices on the GCN will begin connecting to the primary GCN network (or, “10.80 network”).  At that point, ALL devices that join the GCN will have the same level of access to UNCG services that Windows 7 devices have. This change applies to all connections methods, including wired, wireless, and VPN access.

In addition, all devices in the labs and classrooms will join the GCN LAB network (or, “10.100 network”).

Notes:

  • This change will have no effect on current Windows 7 devices connected to the GCN. They will continue to function as normal.
  • The GCN NoNAP network, or “10.78” network, previously used for Windows 10 and other devices, will be decommissioned.

Client Action Required

On-campus devices: If you are on campus and connecting to the GCN with your Windows 10,  macOS, or Linux device, no action is required.

VPN-connected devices:  If you are connecting to campus from the AnyConnect VPN client, when you login the only choice for Group will be “UNCG-General-Computing-Network.”

Group: UNCG-General-Computing-Network

 

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who:  Occupants of the Curry Building

What: Planned downtime for network services at the Curry Building

When: Saturday, July 29, 7:30am to 5:00pm

Why: Network maintenance

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Who:  Occupants of the Mossman Building

What: Planned downtime for network services at the Mossman Building

When: Saturday, July 29, 6:00 a.m. to 5:00 p.m.

Why: Network maintenance

During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building.


If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.