Technology News

Information Technology Services

Update: 11/2/18, 7:25 p.m. Box reports that services have been restored and issues affecting users have been resolved.  Box and ITS will continue to monitor the situation. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or {Original Post 11/2/18, 6:45 p.m.} Box has reported that users are [Read More]

The hardware that hosts UNCG network file storage space, including home directories (S drives), departmental network storage (N drives), and special volumes, has reached end-of-life status and is obsolete. During Winter Break 2018, Information Technology Services (ITS) will migrate this file storage space from the old hardware to new storage solutions, according to the process described [Read More]

A new feature, Mark for Offline (MFO), will be enabled for Box Drive v2.0 on October 31. This feature allows users to access their work even without network connectivity. Users can select the documents they wish to work with when they do not have internet access and Box Drive will automatically download the latest version [Read More]

Update: 7/19/2018, 3:00 p.m. The issues with Box were resolved and the service is working normally. If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or {Original post: 7/16/2018 3:01 p.m.} Box is investigating latency issues with Box services. Some users may be experiencing abnormal load times for uploads, [Read More]

Who: All Box Drive and Box for Office users What: Emergency hotfixes for Box Drive and Box for Office When: Monday, June 25 Box has issued automatic Hotfix updates for both Box Drive (Windows only) and Box for Office. These updates should download and install automatically on each computer they’re installed on. The updates will resolve [Read More]