UNCG ITS News

Information Technology Services

Due to a fiber issue, the North Campus network was down between 2:00 p.m. on Thursday, May 9, and 4:45 p.m. on Friday, May 10. The City of Greensboro reports that the issue has been resolved.   If you are still experiencing network problems, please submit a 6-TECH ticket or email [email protected].  {Original post: 5/9/2024 at 3:20 p.m.}  Information [Read More]

ITS has addressed most identified network connection problems. However, some issues may persist.   If you continue to experience difficulties connecting to the network, have questions, or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].  {Update posted: 4/3/2024 at 1:30 p.m.} ITS is actively working to resolve the connectivity issues reported this morning. We appreciate your [Read More]

Between 10:42 a.m. and 2:20 p.m. on Tuesday, January 30, Oracle Cloud Infrastructure (OCI) identified issues intermittently affecting UNCG users of Banner and other databases. OCI reports that the issues are resolved.   If you are still experiencing problems, please submit a 6-TECH ticket or email [email protected]. You will be contacted during business hours.  Follow the 6-TECH System Status page for [Read More]

Between 9:55 a.m. and 8:30 p.m. on Friday, January 26, Microsoft experienced a global degradation of service that affected UNCG users. Microsoft reports that the issue has been resolved.   If you are still experiencing problems with Microsoft Teams, please submit a 6-TECH ticket or email [email protected]. You will be contacted during business hours.  Follow the 6-TECH System [Read More]

Between 8:23 a.m. and 2:02 p.m. on Friday, December 15, 2023, Box experienced an outage that affected UNCG users. Box reports that the issue has been resolved.   If you are still experiencing problems with Box, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected].  Follow the 6TECH System Status page for status updates.  {Original Post, [Read More]