Information Technology Services

Between 10:42 a.m. and 2:20 p.m. on Tuesday, January 30, Oracle Cloud Infrastructure (OCI) identified issues intermittently affecting UNCG users of Banner and other databases. OCI reports that the issues are resolved.  

If you are still experiencing problems, please submit a 6-TECH ticket or email [email protected]. You will be contacted during business hours. 

Follow the 6-TECH System Status page for status updates. 

{Original Post at 12:29 p.m., on Tuesday, January 30, 2024}

On Tuesday, January 30, at 10:42 a.m. Information Technology Services (ITS) became aware of issues impacting Oracle Cloud Infrastructure (OCI) services. Oracle has identified the issues and is in the process of applying mitigation steps.

UNCG users may experience intermittent issues with Banner and other databases.

ITS will update this news article as more information becomes available.  

For technical assistance call (336) 256-TECH.  

Follow the 6-TECH System Status page for the status updates.