Who: Users of Emma  

What: Vendor-planned downtime for Emma 

When:

• February 9, 2024, 5:00 p.m. until 11:59 p.m. 
• February 10 and 11, 2024, 7:00 p.m. until 11:59 p.m.

Why: Marigold, the vendor for Emma, the University’s mass email platform, will be performing maintenance on their system.

During the specified maintenance periods, there may be sporadic delivery issues and delays for users. To mitigate any inconvenience, the vendor has set up a system that will automatically attempt resending messages that fail to deliver, within an hour of the first try.

To avoid disruption, users are advised against scheduling or sending large campaigns during the maintenance windows.