UNCG ITS News
Information Technology Services
DegreeWorks Upgrade | August 1 – August 5
Who: Students, faculty, and staff What: Planned downtime for DegreeWorks upgrade When: Thursday, August 1, 2024, 5:00 p.m. – Monday, August 5, 2024, 8:00 a.m. Why: DegreeWorks upgrade What is affected: DegreeWorks including progress toward a degree and “What If” reports. Key users in each department will test the environment after the upgrade. On Monday, August 5, at [Read More]
Campus Network Upgrade Scheduled for July 26-29
Starting on Friday, July 26, 2024, and lasting through the weekend until Monday, July 29, 2024, UNCG will undergo a significant upgrade of its campus core networking equipment. This crucial infrastructure update, which forms the backbone of campus connectivity, is expected to cause intermittent or complete outages affecting various services, including: Why This Upgrade Matters [Read More]
Planned Downtime for Chrome River | Saturday, June 15
Who: Faculty and staffWhat: Chrome River scheduled maintenanceWhen: Saturday, June 15, 2024, 6:00 p.m. – 10:00 p.m.Why: Chrome River Technologies will perform scheduled infrastructure upgrades for all of their customers, which will result in a four-hour downtime for UNCG’s Chrome River site.
Campus Network Maintenance | June 3 through June 20
Who: Students, faculty, and staffWhen: June 3, 2024, through June 20, 2024, starting at 5:00 p.m. until 1:00 a.m. according to the schedule below.What: Information Technology Services (ITS) will replace the Uninterruptible Power Supplies (UPS) in the following buildings: June 3 June 4 June 5 June 6 June 7 June 10 June 11 June 12 [Read More]
Planned Downtime for Several Oracle-Dependent Services | Thursday, May 30
Who: Faculty, staff, and students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Thursday, May 30, 2024, 4:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted [Read More]
Technology Training
- Get Started with SharePoint Document Libraries July 29, 2024
- Getting Started with Windows 11 July 30, 2024
- Getting Started with Copilot July 31, 2024
- Introduction to Online Surveys using Qualtrics September 10, 2024