ITS News

Information Technology Services

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie UNCG Banner Account Provisioning Touchnet Payment Gateway Banner Administrative Pages Workflow Scheduled Banner Jobs running under Application Manager (aka UC4) Banner Document Management System When: Saturday, October 16, 2021, 6:00 a.m. to 11:59 p.m. (all listed services) Friday, October. 15, 2021, 6:00 [Read More]

Who: Faculty and staff with computers running older versions of Windows and Mac OS What: Installation of Microsoft patch to address recent vulnerabiity and associated printing issues When: Tuesday, October 19, 2021 On Tuesday, October 19, Information Technology Services (ITS) will install a Microsoft patch that addresses the recent “PrintNightmare” vulnerability (CVE-2021-34527). This patch was [Read More]

Aruba ClearPass authentication servers provide authentication services for the UNCG-Wireless and eduroam wireless networks as well as VPN (GCN and vendor). During the upgrade process, authentication services should be available. However, there is a possibility for intermittent downtime during the process. For technical assistance, submit a , call 6-TECH at (336) 256-TECH, or email

Who: Faculty, staff, and students What: Emergency maintenance on wireless network at UNCG, JSNN, and North campuses When: Thursday, September 16, 2021, 5:30 a.m. – 7:30 a.m. Wireless connectivity will be intermittent and down completely for approximately 10–15 minutes at some point during the maintenance window. For technical assistance, please submit a 6-TECH ticket, call [Read More]

On Thursday, September 30, 2021, web hosting for the primary UNCG website ( is moving to the cloud. This change improves site speed and resilience and prepares for future content and theme updates  that are part of the Next Generation Web Project. Beginning September 30, department directories and user home directories maintained through (AFS) will [Read More]