Technology News

Information Technology Services

Who: Campus Network Users What: Maintenance of the UPS  that supports core routers and networking equipment When: Friday, September 22, 5:45 a.m. – 6:00 a.m. Why: Replace battery backup units Although no service interruption is expected, the potential impact of a down core router could affect the campus network. If you have questions or need [Read More]

Who: Faculty, staff and students What:  Planned downtime for the following services: •    UNCGenie •    Self-Service Password Reset (SSPR) •    UNCG Account Provisioning •    GetMyPin •    Touchnet Payment Gateway •    Banner INB •    Workflow •    AIMS parking system •    Financial Aid phone and web chat authentication •    JIRA •    Stash •    Degree Works •    Oracle [Read More]

Who:  Occupants of the Carmichael building What: Planned downtime for network services at the Carmichael building When: Thursday, September 21, 5:30 p.m. to 7:30 p.m. Why: Network maintenance During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building. If you have questions or [Read More]

Who:  Occupants of the Field Turf Maintenance Building What: Planned downtime for network services at the Field Turf Maintenance Building When: Thursday, September 14, 6:00 a.m. to 7:30 a.m. Why: Network maintenance During the maintenance window, there will be intermittent loss of network services — including wired, wireless and VoIP services — in the building. If you [Read More]

Update: 9/11/2017 6:50 p.m. The problem causing the issues with access to WebEx via Canvas has been resolved (see details from the status page of the service that hosts CirQlive). We are unaware of any ongoing problems at this time. We apologize for any inconvenience this issue may have caused. If you have questions or [Read More]