ITS News

Information Technology Services

Who: Students, faculty, and staff What: Google Apps in Canvas maintenance When: Wednesday, October 16, 2019, 3:15 a.m. – 5:15 a.m. On Wednesday, October 16, starting at 3:15 a.m., Instructure (the vendor for Canvas) will perform maintenance over a two-hour period. During that time, there will be a 10-minute window when users will not be [Read More]

Who: Students, faculty, and staff What: Upgrade to wireless network in the MHRA, Curry, and Coleman buildings When: Monday, October 14 through Tuesday, October 15, 2019 Wireless access points in the MHRA, Curry, and Coleman buildings are scheduled to be upgraded during fall break, October 14 – 15. During the upgrade, wireless service may be [Read More]

With the latest Webex release (39.8), Cisco implemented some interface changes that affect the user experience in Webex Meetings. First, Modern View is now the default view in the Webex Meetings platform ( Formerly, Classic View was the default view, and users could toggle between Modern and Classic views. With Cisco’s enforcement of Modern View, [Read More]

Who: Faculty, staff, and students What: Planned maintenance in the Data Center When: Saturday, October 12, 2019, 12:01 a.m. – 6:00 a.m. Why: Maintenance of network equipment Extended periods of downtime are not expected. However, resources in the Data Center may experience intermittent downtime during the maintenance window. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Degree Works UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Oracle Internet Directory Application Manager (aka UC4) Grouper Reporting, including WebFOCUS & Argos, against Banner Production When: [Read More]