ITS News

Information Technology Services

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Degree Works UNCG Account Provisioning GetMyPin Touchnet Payment Gateway Banner Workflow AIMS parking system PIN Verification on Financial Aid Phone Tree Oracle Internet Directory Application Manager (aka UC4) Grouper Admission Pros Reporting, including WebFOCUS & Argos, against Banner [Read More]

Who: Faculty, staff, and students What: Planned Wireless Network Maintenance When: Friday, May 15, 2020, 5:30 a.m. – 7:30 a.m. Why: ITS will perform wireless network maintenance. Wireless connectivity may be intermittent for a few minutes sometime during the maintenance window. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie UNCG Account Provisioning GetMyPin Banner INB Banner Admin Pages DegreeWorks ODS (Operational Data Store) Workflow AIMS parking system Financial Aid automated phone system authentication WebFOCUS reporting from Banner and ODS Degree Works Application Manager Grouper Admissions Pros Rooms Management (RMS) When: Thursday, May [Read More]

Who: Turnitin users in Canvas What: Turnitin emergency maintenance window When: Saturday, May 2, 2020 11:00 a.m. – 3:00 p.m. Turnitin suggests limiting submissions during the four-hour maintenance window because there may be interruptions in service. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu

Who: Faculty, staff, and students What: Planned wireless network downtime at UNCG and JSNN campuses When: Tuesday, April 14, 2020, 5:30 a.m. – 7:30 a.m. Why: ITS will perform wireless network maintenance. Wireless connectivity will be intermittent during the maintenance window. Downtime is expected to be approximately 10-15 minutes at some point during the maintenance [Read More]