Information Technology Services

Who: Students, Faculty, and Staff What: Banner ERP and ERP applications resume normal operations When: Tuesday, November 22, 2022, at noon Why: Banner applications and Oracle databases were successfully migrated to a new cloud environment over the weekend Key users in each department verified the applications have access and connectivity to the new cloud environment. [Read More]

Who: Faculty, staff, and students What: Wired and wireless network downtime When: Sunday, October 9, 2022, through Saturday, October 15, 2022, beginning each night at 10:00 p.m. and ending at 7:30 a.m. the following morning Why: ITS will be replacing uninterrupted power supplies (UPS) that support network equipment in all academic, administrative, and residential buildings. [Read More]

Who: Faculty, advisors, and students What: Planned downtime for DegreeWorks When: Thursday, September 8, 2022, 5:00 p.m. through Sunday, September 11, 2022, 10:00 p.m. Why: Upgrade the DegreeWorks software During the maintenance window, DegreeWorks will be unavailable. Thank you for your patience as we perform this necessary upgrade. If you have questions or need technical [Read More]

Who: Faculty, Staff, and Students  What: Oracle Database Quarterly Critical Patch Update (CPU)  When: Wednesday, August 31, 2022, 5:30 a.m. – 7:30 a.m. Why: ITS follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services.  On Wednesday, August 31, the following core Oracle-dependent services will be [Read More]

Who: All UNCG faculty, staff, and students with data on network file storage (N, O, and S drives) What: Network Storage Downtime When: July 29, 2022 10:00 p..m – July 31, 2022 11:59 p.m. Starting on Friday, July 29, 2022, at 10:00 p.m., the USER and GROUP storage volumes on MyFiles will experience planned downtime. [Read More]