ITS News

Information Technology Services

UNCG introduces UNCG Mobile, its new, completely redesigned mobile app. UNCG Mobile features include: Interactive map and campus directions Dining on Campus app Livesafe app access Emergency numbers listing and quick dial Faculty and staff directory iSpartan mail access Live Spartan Chariot route guide UNCGNow and Campus Weekly news feeds UNCG event calendars Spartan Athletics [Read More]

Who: MyCloud users What: Semesterly MyCloud User Profile Reset When: Friday, August 16, 2019 Why: Fall Semester 2019 refresh and troubleshoot from July 30 migration Information Technology Services (ITS) will reset all User Profiles for the Campus Desktop and associated applications in MyCloud. User profiles store application and Windows OS settings, including custom printer or [Read More]

Who: Faculty, staff, and students with computers running Windows 7 or Windows 10 What: Microsoft releases critical patch for all versions of Windows On August 13, 2019, Microsoft released a critical update for all versions of Windows to address a severe vulnerability in the Windows operating system. ITS is changing the normal patching schedule for [Read More]

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie Self-service Password Reset (SSPR) UNCG Account Provisioning GetMyPin Banner INB Banner Admin Pages ODS (Operational Data Store) Workflow AIMS parking system Financial Aid phone and web chat authentication WebFOCUS reporting from Banner and ODS Degree Works Application Manager Grouper Admissions Pros Rooms [Read More]

Who: All faculty, staff, and students who use campus network services What: Campus network maintenance; no downtime is expected When: Saturday, August 3, 2019, 6:00 a.m. – 5:00 p.m. Why: Network maintenance will be performed during this time. We do not anticipate an outage but there may be intermittent interruptions to network connectivity during the maintenance [Read More]