ITS News

Information Technology Services

Who: Faculty, staff, and students What: Planned downtime for the UNCG campus network When: Saturday, January 30, 2021, 6:00 a.m. – noon Why: Data center maintenance During the maintenance window, all campus network-related services will be intermittently unavailable. ITS appreciates your patience as we perform this necessary maintenance. For technical assistance, submit a 6-TECH ticket, [Read More]

Who: Campus phone users What: Planned downtime for the campus phone system When: Tuesday, January 26, 2021, 5:30 a.m. – 7:30 a.m. Information Technology Services (ITS) will perform maintenance on the campus phone system to prepare for migration from the VoIP phone system to Microsoft Teams cloud voice service. Calls to and from Cisco phones [Read More]

Who: Students, faculty, and staff What: Planned maintenance on the wireless authentication servers When: Friday, January 15, 2021, 6:00 a.m. – 7:30 a.m. The Secure Sockets Layer (SSL) Certificate will be replaced on the ClearPass authentication servers.  No client impact is expected, however, some devices may receive a pop-up window asking to trust the new [Read More]

Beginning February 1, 2021, Zoom cloud recordings will be automatically deleted 30 days after their creation. When the 30-day retention period is set on February 1, recordings older than 30 days will move to the Zoom trash and remain there for an additional 30 days. While in the Zoom trash, recordings can be recovered and [Read More]

On Friday, January 8, 2021, Information Technology Services (ITS) will discontinue support for Transport Layer Security (TLS) 1.0 and 1.1 for Shibboleth. Given the age of these versions, up-to-date browsers are not expected to be impacted by this change. Shibboleth will continue to use newer versions of TLS and remain UNCG’s identity provider for federated [Read More]