ITS News

Information Technology Services

Who: (6TECH portal) users What: Changes to Voice Services request forms in the 6TECH portal  When: Wednesday, July 28 2021, 6:00 a.m. Information Technology Services (ITS) retired the following forms: Voicemail Voice Services & Wiring ITS implemented the following forms: Install Network Drop Install Security Camera Manage Phone Number Why: UNCG has moved to [Read More]

Who: Faculty, staff, and vendors who use Cisco AnyConnect VPN What: Cisco AnyConnect VPN software version update When: Tuesday, July 19, 6:00 a.m. – 7:30 a.m. Information Technology Services (ITS) will enable the auto-update feature for Cisco AnyConnect. The AnyConnect software should update to version 4.10.01075 during the next attempt to establish a VPN connection [Read More]

Who: Faculty, staff, and students  What: Changes to how Shibboleth handles session cookies When: Monday, July 19, 2021 Why: This change will correct an intermittent issue found with some Single-Sign-On (SSO) services (e.g., BenefitsFocus, etc).   Older versions of Safari may need to be updated in order to remain compatible. For technical assistance, please submit a [Read More]

Who: Faculty, staff, and students What: Planned wireless network downtime at UNCG and JSNN campuses When: Friday, July 16, 2021, 5:30 a.m. – 7:30 a.m. Why: ITS will perform wireless network maintenance. Wireless connectivity will be intermittent and down completely for approximately 10–15 minutes at some point during the maintenance window. For technical assistance, please [Read More]

Who: Faculty, staff, and students whose computers run Windows What: Microsoft releases a critical patch for all versions of Windows (client and server) On July 7, 2021, Microsoft released a critical update for all versions of Windows to address a severe vulnerability in the Windows operating system (known as PrintNightmare). Information Technology Services (ITS) is [Read More]