Information Technology Services

Who: Faculty, Staff, and Students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Tuesday, August 29, 2023, 5:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted [Read More]

On Wednesday, August 30, 2023, macOS antivirus on UNCG-managed Apple Silicon devices will move from Jamf Protect to Microsoft Defender for Enpoint on Mac. Intel-based Macs will be unaffected; they have been protected by Microsoft Defender for Endpoint on Mac since the initial release of Jamf at UNCG.  Jamf allows Information Technology Services (ITS) to [Read More]

Who: Students, faculty, and staff When: Tuesday, August 1, 2023, from 8:00 p.m. until 7:30 a.m., and if needed Wednesday, August 2, 2023, from 8:00 p.m. to 7:30 a.m. What: Enterprise Networks will be performing network maintenance that could intermittently affect wired, wireless, and remote connectivity. We do not anticipate any extended outages, but the [Read More]

Who: Information Technology Services (ITS) and Distributed Technology Staff (DTS) When: Saturday, July 29, 2023, from 4:00 a.m. until 5:00 p.m.  What: Maintenance downtime for the Bluecat DNS/DHCP servers and the DNS and DHCP services.  The Proteus GUI and netreg.uncg.edu will be unavailable during this time.  If you have questions or need technical assistance, contact 6-TECH at (336) 256-TECH [Read More]

Information Technology Services (ITS) reports that the issue has been resolved.   ITS is unaware of any further issues and will continue to monitor services.   If you are still experiencing issues with the service, contact 6-TECH at (336) 256-TECH (8324) or [email protected].  {Posted on 7/21/2023 at 8:11 a.m.}   ITS is aware of an issue with the [Read More]