Information Technology Services

Who: Faculty, Staff, and Students
What: Oracle Database Quarterly Critical Patch Update (CPU)
When: Tuesday, November 21, 2023, 4:30 a.m. – 7:30 a.m.
Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services.

The following core Oracle-dependent services will be impacted during the maintenance window:

Faculty and Student Services

  • Self-Service Banner (UNCGenie)
  • DegreeWorks
  • Student Accounts Credit Card payments
  • UNCG Account Provisioning
  • AIMS Administrative services
  • Banner Admin Pages
  • Banner Workflow
  • WebFOCUS reporting from Banner and ODS Degree Works
  • Argos Reporting
  • ODS
  • Grouper
  • Power BI connections to Oracle

If you have questions or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].