ITS News

Information Technology Services

Phone and Email Support Normal operating hours: Monday – Thursday: 7 a.m. – 10 p.m. Friday: 7 a.m. – 8 p.m. Holiday periods: New Year December 31: 7 a.m. – 7 p.m. January 1: Closed Spring Holiday Closed Friday (Check UNCG Academic Calendar for yearly dates) Thanksgiving Thanksgiving Day: Closed Friday after Thanksgiving: 10 a.m. – 8 p.m. [Read More]

On Tuesday, October 29, ITS Learning Technology presents a ClearTouch Panel Workshop. This workshop covers the basics of the ClearTouch panel, best practices, and an activities showcase for using ClearTouch with learners. Session time will also be provided for questions and one-on-one assistance with projects. The workshop is on Tuesday! Register now on the the new [Read More]

Update: ITS identified the login issue and worked with the hosting vendor to solve the problem. We are closely monitoring the service to prevent future recurrences. We appreciate your patience. Please report any login errors by submitting a ticket at 6-TECH online, or by calling 6-TECH at (336) 256-TECH (8324), or emailing 6-TECH@uncg.edu. Posted on [Read More]

In early October 2019, Apple will release Catalina 10.15, the newest version of macOS. Information Technology Services (ITS) and the Mac Advisory Committee are evaluating the new macOS’ compatibility with enterprise applications and network configurations. Support will not be available for macOS Catalina 10.15 until the evaluation has been completed. Microsoft System Center Endpoint Protection [Read More]

October is National Cybersecurity Awareness Month. Now in its sixteenth year, this important campaign encourages people, businesses, and institutions to educate themselves about cyber risks and online safety practices. Because the internet is so prevalent in our hyper-connected world, protecting our online identity, data, and devices is critical. In October, UNCG Information Technology Services (ITS) [Read More]