Technology News
Information Technology Services
Recommended WiFi Network for Macs When Working on Campus (Faculty and Staff Only)
With any Macbook, Macbook Pro or Macbook Air, you can connect to various wireless networks. These networks are added to a list of “Preferred Networks” in your computer’s Network settings. The order in which the networks appear in this list determines their priority (which network will be connected to first). For the best performance and [Read More]
Changes to ITS Online Support
Beginning Friday, June 30 at 7 a.m., Information Technology Services (ITS) will begin using new service management software. This will bring changes to ITS communications and online support offerings: Tickets for client support will be handled in a new system. As work occurs on these tickets, emails will be generated from a new non-UNCG address [Read More]
New Google Backup & Sync: Not Recommended for UNCG Users
A new version of Google Drive called “Backup and Sync” will be coming out in the next several weeks. Information Technology Services (ITS) wants to make you aware of this new version, even though we recommend that you not plan to upgrade to Backup and Sync. Backup and Sync is not designed for enterprise users [Read More]
Important Information about Accessing Qualtrics
UNCG Qualtrics users should be using the URL uncg.qualtrics.com to access the program. In the past, you may have used “www.uncg.qualtrics.com” to access Qualtrics. Recently, however, Qualtrics transitioned their systems to the secure communication protocol HTTPS in order to provide more security for their customers. One result is that URLs that include “www” will no [Read More]
Upgrade to macOS Sierra Advised for UNCG Mac Users
Information Technology Services (ITS), in collaboration with the MAC Advisory Committee, announced on October 4, 2016 that the evaluation of macOS Sierra for on-campus use had been completed and that upgrading to macOS Sierra was approved. We are now advising that all clients proceed with the upgrade to the latest version of macOS Sierra, currently [Read More]
Technology Training
- Digital Classroom Orientation August 23, 2017
- ShareLink September 7, 2017