Technology News

Information Technology Services

In September, Box will begin allowing the ability to “invite collaborators” to individual files (previously collaborators could only be invited at the folder level). When you invite a collaborator from the website they will be assigned Editor rights.  After the invitation is sent the collaboration level may be changed to Viewer on a user by [Read More]

Apple has announced that it will officially release macOS High Sierra, 10.13, on September 25, 2017. Information Technology Services (ITS), in collaboration with the Mac Advisory Committee, is currently evaluating High Sierra for on-campus use. This includes testing its compatibility with enterprise applications and UNCG standard hardware and network configurations. All Mac users are advised [Read More]

Protecting University data is important. For increased data protection, UNCG uses CloudLock, a cloud security service operated by Information Technology Services (ITS). CloudLock scans cloud storage services like Google Drive and Box to guard against inadvertent exposures and ensure data security. These scans check data patterns and file permissions to determine if there might be a security risk. [Read More]

With any Macbook, Macbook Pro or Macbook Air, you can connect to various wireless networks. These networks are added to a list of “Preferred Networks” in your computer’s Network settings. The order in which the networks appear in this list determines their priority (which network will be connected to first). For the best performance and [Read More]

Beginning Friday, June 30 at 7 a.m., Information Technology Services (ITS) will begin using new service management software. This will bring changes to ITS communications and online support offerings: Tickets for client support will be handled in a new system. As work occurs on these tickets, emails will be generated from a new non-UNCG address [Read More]