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Information Technology Services

With any Macbook, Macbook Pro or Macbook Air, you can connect to various wireless networks. These networks are added to a list of “Preferred Networks” in your computer’s Network settings. The order in which the networks appear in this list determines their priority (which network will be connected to first). For the best performance and [Read More]

Beginning Friday, June 30 at 7 a.m., Information Technology Services (ITS) will begin using new service management software. This will bring changes to ITS communications and online support offerings: Tickets for client support will be handled in a new system. As work occurs on these tickets, emails will be generated from a new non-UNCG address [Read More]

UNCG Qualtrics users should be using the URL uncg.qualtrics.com to access the program. In the past, you may have used “www.uncg.qualtrics.com” to access Qualtrics. Recently, however, Qualtrics transitioned their systems to the secure communication protocol HTTPS in order to provide more security for their customers. One result is that URLs that include “www” will no [Read More]

Information Technology Services (ITS), in collaboration with the MAC Advisory Committee, announced on October 4, 2016 that the evaluation of macOS Sierra for on-campus use had been completed and that upgrading to macOS Sierra was approved. We are now advising that all clients proceed with the upgrade to the latest version of macOS Sierra, currently [Read More]