Technology News

Information Technology Services

Due to compatibility issues discovered with some integrations and desktop editing applications including Box Edit, the release of Single File Collaboration (adding the ability into Invite collaborators to individual files) has been delayed until further notice while Box works to improve compatibility across experiences. The ‘invite collaborators’ option that was added in mid-September 2017 on [Read More]

Apple has announced that it will officially release macOS High Sierra, 10.13, on September 25, 2017. Information Technology Services (ITS), in collaboration with the Mac Advisory Committee, is currently evaluating High Sierra for on-campus use. This includes testing its compatibility with enterprise applications and UNCG standard hardware and network configurations. All Mac users are advised [Read More]

Protecting University data is important. For increased data protection, UNCG uses CloudLock, a cloud security service operated by Information Technology Services (ITS). CloudLock scans cloud storage services like Google Drive and Box to guard against inadvertent exposures and ensure data security. These scans check data patterns and file permissions to determine if there might be a security risk. [Read More]

With any Macbook, Macbook Pro or Macbook Air, you can connect to various wireless networks. These networks are added to a list of “Preferred Networks” in your computer’s Network settings. The order in which the networks appear in this list determines their priority (which network will be connected to first). For the best performance and [Read More]

Beginning Friday, June 30 at 7 a.m., Information Technology Services (ITS) will begin using new service management software. This will bring changes to ITS communications and online support offerings: Tickets for client support will be handled in a new system. As work occurs on these tickets, emails will be generated from a new non-UNCG address [Read More]