Information Technology Services

Starting on Friday, July 26, 2024, and lasting through the weekend until Monday, July 29, 2024, UNCG will undergo a significant upgrade of its campus core networking equipment. This crucial infrastructure update, which forms the backbone of campus connectivity, is expected to cause intermittent or complete outages affecting various services, including: Why This Upgrade Matters [Read More]

Who: Students, faculty, and staffWhen: June 3, 2024, through June 20, 2024, starting at 5:00 p.m. until 1:00 a.m. according to the schedule below.What: Information Technology Services (ITS) will replace the Uninterruptible Power Supplies (UPS) in the following buildings: June 3 June 4 June 5 June 6 June 7 June 10 June 11 June 12 [Read More]

Due to a fiber issue, the North Campus network was down between 2:00 p.m. on Thursday, May 9, and 4:45 p.m. on Friday, May 10. The City of Greensboro reports that the issue has been resolved.   If you are still experiencing network problems, please submit a 6-TECH ticket or email [email protected].  {Original post: 5/9/2024 at 3:20 p.m.}  Information [Read More]

Who: Students, faculty, and staff When: Monday, May 13, 2024, through Friday, May 31, 2024, according to the schedule below What: Information Technology Services (ITS) will replace some network switches in the following buildings: First Phase: Start: Monday, May 13, at 8:00 a.m. End: Friday, May 17, at 5:00 p.m. Buildings Affected: Shaw, Hinshaw, Gray, [Read More]

ITS has addressed most identified network connection problems. However, some issues may persist.   If you continue to experience difficulties connecting to the network, have questions, or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].  {Update posted: 4/3/2024 at 1:30 p.m.} ITS is actively working to resolve the connectivity issues reported this morning. We appreciate your [Read More]