ITS News

Information Technology Services

Who: (6TECH portal) users What: Changes to Voice Services request forms in the 6TECH portal  When: Wednesday, July 28 2021, 6:00 a.m. Information Technology Services (ITS) retired the following forms: Voicemail Voice Services & Wiring ITS implemented the following forms: Install Network Drop Install Security Camera Manage Phone Number Why: UNCG has moved to [Read More]

Who: All users of UNCG network, internet, and voice services What: Planned downtime for all campus network, internet, and voice services (including IP phones) When: Friday, December 20, 2019, 12:01 a.m. – 7:00 a.m. Why: Information Technology Services (ITS) contractors will perform fiber maintenance in Greensboro, NC. Testing will be performed during this time to ensure [Read More]

Who:  Occupants of the Jefferson Suites What: Planned downtime for network services at the Jefferson Suites When: Friday, November 1, 2019, 5:30 a.m. – 7:30 a.m. Why: Network maintenance Wired, wireless, and VoIP connectivity will be intermittent during the maintenance window. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), [Read More]

Update (Resolved): 7/31/2019, 2:00 p.m. A partial network outage in multiple campus buildings occurred between approximately 7/30/2019, 5:20 p.m. and 7/31/2019, 2:00 p.m. ITS confirms that network connectivity is restored in all buildings. The outage was caused by a utility power interruption. We apologize for any inconvenience caused by this issue. For technical assistance, please [Read More]

Who: Students, faculty, and staff What: Planned network downtime for multiple buildings (see list of affected buildings) When: Friday, July 26, 5:00 a.m. – 7:30 a.m. Why: ITS will perform network maintenance in multiple buildings. Wired, wireless, and VoIP connectivity will be down or intermittent during the maintenance window. Affected buildings: Walker Parking Deck Campus [Read More]