ITS News

Information Technology Services

On Monday, April 4, from 5:30 a.m. to 7:30 a.m., Information Technology Services (ITS) will enable multi-factor authentication (MFA) for AnyConnect VPN (GCN-VPN). This change is part of the recent measures to tighten UNCG’s cybersecurity. After MFA is enabled, connecting to GCN-VPN will require faculty and staff to complete the usual MFA process when connecting [Read More]

Aruba ClearPass authentication servers provide authentication services for the UNCG-Wireless and eduroam wireless networks as well as VPN (GCN and vendor). During the upgrade process, authentication services should be available. However, there is a possibility for intermittent downtime during the process. For technical assistance, submit a , call 6-TECH at (336) 256-TECH, or email

Who: Faculty, staff, and vendors who use Cisco AnyConnect VPN What: Cisco AnyConnect VPN software version update When: Tuesday, July 19, 6:00 a.m. – 7:30 a.m. Information Technology Services (ITS) will enable the auto-update feature for Cisco AnyConnect. The AnyConnect software should update to version 4.10.01075 during the next attempt to establish a VPN connection [Read More]