ITS News

Information Technology Services

Who: Faculty, staff, and students What: Planned downtime for the following services: UNCGenie UNCG Account Provisioning GetMyPin Banner Admin Pages ODS (Operational Data Store) Financial Aid automated phone system authentication WebFOCUS reporting from Banner and ODS Degree Works Grouper When: Thursday, August 26, 2021, 5:30 a.m. – 7:30 a.m. Why: Quarterly Oracle security patching For [Read More]

Who: Faculty, staff, and students What: Planned downtime for the UNCG campus network When: Saturday, July 31, 6:30 a.m. – 12:30 p.m. During the maintenance window, all campus network-related services will be intermittently unavailable. ITS appreciates your patience as we perform this necessary maintenance. For technical assistance, submit a 6-TECH ticket, call 6-TECH at (336) [Read More]

A new version of Google Sites is replacing the classic Google Sites application. Features of the new Google Sites include:  Custom and standard templates and new site themes  Improved text controls with more fonts, colors, and styles, and new page elements, like tables of contents and image carousels Better integration with other Google Workspace products   [Read More]

Update: 7/29/21, 3:40 p.m. In a continuing effort to address issues affecting Microsoft Teams Voice, ITS will perform troubleshooting and maintenance work at 5:30 p.m. Teams Voice service may be impacted.  Calls that are in progress during the maintenance period are not expected to be affected. New calls that begin during the maintenance period may [Read More]

Who: 6TECH.uncg.edu (6TECH portal) users What: Changes to Voice Services request forms in the 6TECH portal  When: Wednesday, July 28 2021, 6:00 a.m. Information Technology Services (ITS) retired the following forms: Voicemail Voice Services & Wiring ITS implemented the following forms: Install Network Drop Install Security Camera Manage Phone Number Why: UNCG has moved to [Read More]