Information Technology Services

Phishing is their game, using fake emails, social media posts, or direct messages to lure you into clicking slimy links, coughing up sensitive info, or downloading dodgy attachments with the promise of juicy catches. If you take the bait and click the deceitful link, you might find your personal information swimming in treacherous waters.  Spot [Read More]

UNCG’s Zoom service ends on December 31, 2023. This includes the Canvas Zoom integration, the use of UNCG credentials in the free version of Zoom, and the end of ITS support for Zoom. In Spring 2024, all courses will be required to use Microsoft Teams for virtual class sessions and meetings. Since Zoom will no [Read More]

On Wednesday, November 8, 2023, Information Technology Services (ITS) will delete courses in Canvas from the following semesters in accordance with the Canvas course deletion cycle: Spring 2017 Summer 2017 Fall 2017 Spring 2018 Summer 2018 Deleting courses cleans up faculty dashboards and course listings in Canvas, makes current and past courses easier to locate, [Read More]

Make it automatic. Most reputable software companies offer the convenience of automatic updates for their products, with reminders when updates are available. If automatic updates aren’t available, set a quarterly reminder to manually check for updates. Get it from the source. When downloading a software update, ensure it’s from the official company that created it. [Read More]

On October 11, 2023, an issue in Canvas that affected peer reviews was reported to Information Technology Services (ITS). Instructure, the vendor for Canvas, reports their engineers have corrected the issue. ITS has verified that peer reviews appear correctly.  If you still experience the issue with peer reviews, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), [Read More]