Information Technology Services

Who: Faculty, staff, and vendors who use the Cisco AnyConnect VPN application for remote access What: Cisco AnyConnect VPN software version update When: Tuesday, March 19, 2024, 6:00 a.m. – 7:30 a.m. Information Technology Services (ITS) will enable the auto-update feature for Cisco AnyConnect. During your next VPN connection attempt to sslvpn.uncg.edu or vendorvpn.uncg.edu, AnyConnect [Read More]

Who: Students, faculty, and staff that use Canvas What: Canvas scheduled maintenance When: Thursday, March 21, 2024, at 2:05 a.m. until 4:05 a.m. Why: Instructure, the vendor for Canvas, has scheduled maintenance that is expected to last no more than 5 minutes but could extend to 2 hours.  During the maintenance window, Canvas may be [Read More]

Who: Faculty, staff, and students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Tuesday, March 19, 2024, 4:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted [Read More]

Who: Students, faculty, and staffWhat: eduroam clients configured with username only will be redirected to a captive portal page with a link to re-configure the device.When: Wednesday, March 13, 2024, at 8:00 a.m.Why: This will help remediate improperly configured clients and ensure proper roaming when visiting other eduroam locations. Connection to eduroam will not be [Read More]

Beginning Monday, March 4, 2024, the Microsoft Authenticator app will enhance security by showing the name of the service you’re accessing. For instance, when logging into Canvas, ServiceNow, or Microsoft Teams, their names will appear in the app. Some services like Banner might show “Shibboleth” instead. This feature helps verify the authenticity of Multi Factor [Read More]