UNCG ITS News
Information Technology Services
Update:(Resolved) Box Outage
Between 8:23 a.m. and 2:02 p.m. on Friday, December 15, 2023, Box experienced an outage that affected UNCG users. Box reports that the issue has been resolved. If you are still experiencing problems with Box, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email [email protected]. Follow the 6TECH System Status page for status updates. {Original Post, [Read More]
Banner, UNCGenie, Schedule Hero, Degreeworks, Maintenance and Downtime | December 16-18
Who: Students, faculty, and staff What: Planned downtime for Banner and associated applications, including UNCGenie, Schedule Hero, and Degree Works When Saturday, December 16, 6:30 a.m. until Monday, December 18, 8 a.m., 2023 Why: Banner module upgrades What is affected: Banner Upgrades (All services will be unavailable) UNCGenie Student functions including course registration, transcript requests, advising [Read More]
Reminder: Planned Downtime for Several Oracle-Dependent Services | Tuesday, November 21
Who: Faculty, Staff, and StudentsWhat: Oracle Database Quarterly Critical Patch Update (CPU)When: Tuesday, November 21, 2023, 4:30 a.m. – 7:30 a.m.Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted during the maintenance [Read More]
Self-Service Banner 9 Production Release | November 8, 2023
Who: Students, faculty, and staff What: UNCG is upgrading Banner Finance, Employee, and General from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).When: Wednesday, November 8, 2023, 5:30 a.m. – 7:30 a.m. Why: Banner module upgrades Self-Service Banner 9 (SSB9) interfaces will upgrade Wednesday, November 8 with a new look and feel. For more information on [Read More]
macOS Sonoma Upgrade Approved for UNCG Mac Users
The evaluation of macOS Sonoma which was announced on September 25, 2023, is complete. The upgrade is now available for UNCG Mac users. Visit the macOS Sonoma features website to view the changes and enhancements. New minimum system requirements for running the latest OS can be found at the bottom of the features page. {Original [Read More]
Technology Training
- Demystifying Task Management in M365 May 7, 2024
- Research Computing Facilitation Office Hour May 8, 2024
- Getting Started with Copilot May 9, 2024
- Power Automate with Approvals Process May 13, 2024
- Stream on SharePoint May 14, 2024