ITS News

Information Technology Services

As of Friday, January 15, 2021, the University of North Carolina System Office requires two-factor authentication (2FA) to access specific applications that are under UNC System administration.  These applications include: Comp & Salary DB UNC Data Mart UNC Online DAVE Banner Version Tracking Standard Model Monitoring Enrollment Planning Teaching Fellows At this time, UNCG uses [Read More]

On January 25, 2019, UNCG’s hosted Duo service will be migrated to a new, more stable environment. In response to recent issues experienced by our two-factor authentication (2FA) vendor, Duo Security Inc., ITS has asked the vendor to migrate UNCG’s hosted Duo service to a new, more stable deployment environment. No disruptions to 2FA or [Read More]

UPDATE (Resolved): 1/10/2019, 6:00 p.m. An issue at Duo Security, Inc., our two-factor authentication (2FA) vendor, occurred today between 3:45 p.m. and 6:00 p.m. It affected UNCG’s Duo service, which prevented logins to multiple services. Duo service is restored and functioning normally. ITS and Duo Security, Inc. will continue to monitor service. ITS apologizes for [Read More]

Information Technology Services (ITS) is aware of an issue that affected Duo, our two-factor authentication (2FA) application.  This issue prevented logins to multiple services from approximately 7:10 p.m. until 8:15 p.m. ITS has implemented a solution that has restored services, but will continue to monitor the situation. We apologize for any inconvenience caused by this [Read More]