Technology News

Information Technology Services

Information Technology Services (ITS) staff have received reports from users of Android phones experiencing difficulties with the syncing of their Google Calendar events. They’ve reported that when they create or are invited to a new Google Calendar event, the event will be visible in Google Calendar via a desktop browser, but may not be synced [Read More]

Who: Faculty, staff and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Account Creation and Account Status GetMyPin GetMyID Banner INB Degree Works Workflow Banner security app Automic Application Manager (“UC4”) Banner eProcurement SciQuest – e-Marketplace Nolijweb Reporting, including WebFOCUS, against Banner and ODSP Production* Other major ITS services will [Read More]

Protect Yourself from Phishing Attacks Be careful when following links in emails or email attachments. Especially in emails from unknown sources. Use discretion when using your iSpartan credentials to log into sites outside of the uncg.edu domain. Never reset your password on any site other than reset.uncg.edu. If you have any doubts about the authenticity [Read More]

An upcoming update to the Firefox browser will result in Google Hangouts temporarily not having video and audio functionality. Google is aware of the issue and is working to develop a solution. Firefox will be upgrading to Firefox version 52, which is scheduled to be released on March 7.  Firefox 52 will no longer support [Read More]

Update 1:48PM EST – The AWS issue affects multiple UNCG services. Further updates will be posted to the article “AWS Problem Affecting UNCG Services” as more details become available. Information Technology Services (ITS) is aware of an issue affecting Canvas. Users will be unable access Canvas until the issue is resolved. The outage stems from [Read More]