Technology News

Information Technology Services

Who: Faculty, staff and students What: Planned downtime for the following services: UNCGenie Self-Service Password Reset (SSPR) Account Creation and Account Status GetMyPin GetMyID Banner INB Degree Works Workflow Banner security app Automic Application Manager (“UC4”) Banner eProcurement SciQuest – e-Marketplace Nolijweb Reporting, including WebFOCUS, against Banner and ODSP Production* Other major ITS services will [Read More]

Protect Yourself from Phishing Attacks Be careful when following links in emails or email attachments. Especially in emails from unknown sources. Use discretion when using your iSpartan credentials to log into sites outside of the uncg.edu domain. Never reset your password on any site other than reset.uncg.edu. If you have any doubts about the authenticity [Read More]

An upcoming update to the Firefox browser will result in Google Hangouts temporarily not having video and audio functionality. Google is aware of the issue and is working to develop a solution. Firefox will be upgrading to Firefox version 52, which is scheduled to be released on March 7.  Firefox 52 will no longer support [Read More]

Update 1:48PM EST – The AWS issue affects multiple UNCG services. Further updates will be posted to the article “AWS Problem Affecting UNCG Services” as more details become available. Information Technology Services (ITS) is aware of an issue affecting Canvas. Users will be unable access Canvas until the issue is resolved. The outage stems from [Read More]

On, or soon after February 24, 2017, iSpartan Google Drive users will be able to preview Microsoft Office password-protected files. Google Drive contains a file preview functionality.  Users can see the contents of a file without opening the file. Users whose Microsoft Office documents, spreadsheets and presentations were password-protected were previously unable to be previewed. [Read More]