Wireless Network Upgrade in Mossman Building | Wednesday, May 27 | 8am -12pm

Posted on Thursday, May 21st, 2015 by ITS Communications under Scheduled Maintenance, Service Enhancements.

Who: Mossman Building occupants

What: Upgrade to wireless network in Mossman Building

When: Wednesday, May 27, 8:00 a.m. – 12:00 p.m.

The wireless access points in the Mossmann Building are scheduled to be upgraded on Wednesday, May 27, between 8 a.m. and 12 p.m. During the upgrade, wireless service may be interrupted or unavailable.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Managed Print Services (MPS) Providing Benefits and Savings for the University

Posted on Wednesday, May 20th, 2015 by ITS Communications under Announcements, General.

In March 2014, UNCG announced the decision to participate in a Managed Print Services (MPS) program to be jointly managed by Business Affairs and Information Technology Services (ITS). The program is designed to reduce overall printing costs, simplify management of printing services, and promote environmental sustainability, while increasing the functionality available to departments.

During the past year the team, comprised of personnel from ITS and the Purchasing department of Business Affairs, kicked off the implementation phase of the project and started meeting with each department to perform a printing needs assessment.

The MPS team has met with over 95% of the campus and has enrolled over 75% of the campus so far, with 100% enrollment estimated by the Fall Semester. Estimated projected savings is currently 40%, or $565,000/year, which is savings directly to departmental budgets.

In addition to the departmental savings, several additional benefits have been recognized on campus. These include, but are not limited to:

  • Hundreds of thousands of dollars worth of new hardware provided by Systel
  • Increased control of printing by enabling departments to utilize codes to lock down certain features if they desire
  • Dedicated Systel service technician housed here on Campus in the McNutt building (Monday – Friday)
  • Newer, more energy efficient printers being provided, as well as the reduced energy utilized through a reduction of over 850 printers
  • Eliminate the spoilage of stockpiles of toner and ink, and guaranteed recycling program
  • Better understanding of a department’s printing volume
  • Color scanning, integrated fax, hole punch, collate, and secure printing allowing users to safely send documents to printers where they are held until released by the user
  • More secure HIPAA printing with the ability to wipe a hard drive clean after every print job, utilizing U.S. Department of Defense Algorithm (DOD D5220 22-M Chapter 8) to securely wipe the disk
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Planned Downtime for UNCGenie, Password Resets, and Several Banner Related Services | Friday, May 22 | 5:00 p.m.- 10:00 p.m.

Posted on Wednesday, May 20th, 2015 by ITS Communications under Scheduled Maintenance.

Who: Users of UNCGenie, Self-Service Password Reset, Banner and Banner related Services, ODSP and ODSP related services, AIMS Parking, Blackboard and Canvas Course Registration Synchronization

What: Planned downtime for the following systems:

  • AIMS Parking
  • Banner INB
  • Blackboard and Canvas Course Registration Synchronization (changes delayed during downtime)
  • Degree Works
  • Financial Aid phone and web chat authentication
  • SSPR (Self Service Password Reset)
  • UC4
  • UNCG Account Creation
  • UNCGenie
  • WebFOCUS reporting from Banner & ODSP
  • Workflow

When: Friday, May 22, 5:oo p.m. – 10:00 p.m.

Why: Relocation of servers in data center

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Latest Dangerous Phishing Attacks Targeting UNCG, 5-14-15

Posted on Thursday, May 14th, 2015 by ITS Communications under Security.
Protect Yourself from Phishing Attacks
  • Be careful when following links in emails or email attachments. Especially in emails from unknown sources.
  • Use discretion when using your iSpartan credentials to log into sites outside of the uncg.edu domain.
  • Never reset your password on any site other than reset.uncg.edu.
  • If you have any doubts about the authenticity of an email or a web site asking for your iSpartan credentials, contact 6-TECH.

Information Technology Services (ITS) has become aware of a phishing attack targeting campus users. Email comes into a user’s inbox stating that that an email account has been suspended that they should log in and verify the account.  In reality, the link takes the user to a fake site, asking them to provide their iSpartan password, at which point the user’s account is compromised.

The email will have a the subject line similar to this:

  • “Avoid Data Loss”

The body of the message will be similar to this:

Security alert

Protecting your account is a matter taking seriously.
Due to recent activities going on in your account
we hereby suspend your account from sending
and receiving of messages.
if you do not update your account in the next
18 hours you will loose access to your account
totally.
Follow the account service link below:
This process takes just a few minutes and once complete, We’ll get back to you.

CLICK HERE

The account team
Copyright © 2015

The link in the email takes you to a fake site that looks like this:

 

 

 

 

 

 

 

 

 

 

 


General information about identifying phishing links

Usually you can tell whether a link is going to the appropriate place by hovering over the link and checking to see if the text of the link is the same as the actual target of the link.

URL in status bar
When the cursor is placed over a link without clicking, most browsers show the target of the link at the bottom of the browser in the status bar.

ITS reminds users to never reset their password on any site except the official reset.uncg.edu website.

ITS also reminds users to be extremely careful which websites they provide their UNCG password to. Most UNCG websites will be located at URLs that contain “.uncg.edu” directly before the first forward slash. For example, if you look at the URL when you log in to your UNCG iSpartan email account, it will appear as https://gafe.uncg.edu/login.jsp. Seeing “uncg.edu” appear directly before the first forward slash will prove it is a trusted website. For other examples like this, look at the URL when you are logging into other campus services like Canvas, Box, Qualtrics, Office365, and Blackboard. They will appear as https://idp.uncg.edu/idp/Authn/UserPassword.

In some specific cases, official UNCG services are provided at other URLs that may not contain “uncg.edu” before the first forward slash. In those situations, if you are suspicious or confused as to whether it is a trusted website, contact the UNCG office providing that service before entering your username and password.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Latest Dangerous Phishing Attacks Targeting UNCG, 5-13-15

Posted on Wednesday, May 13th, 2015 by ITS Communications under Security.
Protect Yourself from Phishing Attacks
  • Be careful when following links in emails or email attachments. Especially in emails from unknown sources.
  • Use  discretion when using your iSpartan credentials to log into sites outside of the uncg.edu domain.
  • Never reset your password on any site other than reset.uncg.edu.
  • If you have any doubts about the authenticity of an email or a web site asking for your iSpartan credentials, contact 6-TECH.

Information Technology Services (ITS) has become aware of a phishing attack targeting campus users. Email comes into a user’s inbox stating that Financial Student Aid is implementing a new system, replacing PIN with IDs, and that users should log into a site to learn more details. In reality, the link takes the user to a fake site, asking them to provide their iSpartan password, at which point the user’s account is compromised.

The email will have a the subject line similar to this:

  • “Changes to FAFSA PIN by Federal Student Aid”

The body of the message will be similar to this:

 

 

 

Hello!

We wanted to inform you of an important change being implemented by
Federal Student Aid (FSA).

They are phasing out the FAFSA PIN used to sign the FAFSA and to log
into federal financial aid websites. The FAFSA PIN is being replaced
with the FSA ID. Follow the link below to get the new login details

View Details Here { PHISHING URL REMOVED }

Thank you,
UNCG Financial Aid Office

 

The link in the email takes you to a fake site that looks like this:

 

 

 

 

 

 

 


General information about identifying phishing links

Usually you can tell whether a link is going to the appropriate place by hovering over the link and checking to see if the text of the link is the same as the actual target of the link.

URL in status bar

When the cursor is placed over a link without clicking, most browsers show the target of the link at the bottom of the browser in the status bar.

ITS reminds users to never reset their password on any site except the official reset.uncg.edu website.

ITS also reminds users to be extremely careful which websites they provide their UNCG password to. Most UNCG websites will be located at URLs that contain “.uncg.edu” directly before the first forward slash. For example, if you look at the URL when you log in to your UNCG iSpartan email account, it will appear as https://gafe.uncg.edu/login.jsp. Seeing “uncg.edu” appear directly before the first forward slash will prove it is a trusted website. For other examples like this, look at the URL when you are logging into other campus services like Canvas, Box, Qualtrics, Office365, and Blackboard. They will appear as https://idp.uncg.edu/idp/Authn/UserPassword.

In some specific cases, official UNCG services are provided at other URLs that may not contain “uncg.edu” before the first forward slash. In those situations, if you are suspicious or confused as to whether it is a trusted website, contact the UNCG office providing that service before entering your username and password.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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