Planned Downtime for UNCGenie, Password Resets, ODSP and Other Banner-related Services | March 7 – 9

Posted on Friday, March 6th, 2015 by ITS Communications under Scheduled Maintenance.

Who: Faculty, staff, students

What: Banner Spring 2015 Upgrades.  Planned downtime for the following services:

  • UNCGenie
  • Self-Service Password Reset (SSPR)
  • Banner (INB)
  • Workflow
  • Appworx/UC4
  • Sci-Quest – eMarketplace
  • WebFOCUS reporting from Banner Production and ODS

When: Saturday, March 7, 5:00am through Monday, March 9, 12:00pm

Why: Banner and ODS Spring Upgrades

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

 

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Wireless Network Upgrade in Stone Building | Saturday, March 14 | 8am-12pm

Posted on Thursday, March 5th, 2015 by ITS Communications under Scheduled Maintenance.

Who:    Faculty, staff and students

What:   Upgrade to wireless network in Stone Building.

When:  Saturday, March 14, 8:00am – 12:00pm

During the upgrade, intermittent outages of the wireless service in Stone may occur.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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UPDATE: Lecture Capture Demos Rescheduled for Friday, March 6

Posted on Friday, February 27th, 2015 by ITS Communications under Scheduled Maintenance.

UPDATE: 2/27/2015 2:15pm

The Mediasite lecture capture demos, originally scheduled for February 26, have been rescheduled for Friday, March 6, as follows:

Friday, March 6 : Mediasite demos
Morning session: 9am – 11am
Afternoon session: 1pm – 3pm
Location: Bryan 114

The Panopto lecture capture demos will be held as scheduled:

Tuesday, March 3 : Panopto demos
Morning session: 9am – 11am
Afternoon session: 1pm – 3pm
Location: Bryan 114

 


 

{Original post: 2/25/2015}

Due to the threat of inclement weather across the region, the Lecture Capture demos (Mediasite) scheduled for tomorrow, Thursday, February 26, have been cancelled.

For more information about the Lecture Capture Study currently underway and the scheduled demos, see the original news article Input Invited On Lecture Capture Solutions – Demos Scheduled.

This article will be updated when the demos have been rescheduled.

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Planned Downtime for Turnitin (Service Within Canvas)| Saturday, March 7 | 10am – 2pm

Posted on Friday, February 27th, 2015 by ITS Communications under Scheduled Maintenance.

Who: Users of Turnitin plagiarism detection service within Canvas

What: Scheduled maintenance

When: Saturday, March 7 | 10 am – 2 pm

During the scheduled maintenance period, Turnitin services may be unavailable.  Instructors are encouraged to set due dates for any Turnitin-enabled assignments to be either before or several hours after the scheduled maintenance window.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Latest Dangerous Phishing Attacks Targeting UNCG, 2-26-15

Posted on Thursday, February 26th, 2015 by ITS Communications under Security.
Protect Yourself from Phishing Attacks
  • Be careful when following links in emails or email attachments. Especially in emails from unknown sources.
  • Use  discretion when using your iSpartan credentials to log into sites outside of the uncg.edu domain.
  • Never reset your password on any site other than reset.uncg.edu.
  • If you have any doubts about the authenticity of an email or a web site asking for your iSpartan credentials, contact 6-TECH.

Information Technology Services (ITS) has become aware of a phishing attack targeting campus users. Email comes into a user’s inbox requesting that they click on a link to open a document. In reality, the link takes the user to a fake site, asking them to provide their iSpartan password, at which point the user’s account is compromised.

The email will have the subject line “Must Read: Important Updates From the Management.”

The body of the message will be similar to this:

Hello,

There is an important update from the Management for the Safety of all Students. You are to view and disseminate the information as fast as you can

To access this doc, please Click here {link removed by UNCG ITS} to View and for security reasons, you have to log on with your email to view it,its very important.

Usually you can tell whether a link is going to the appropriate place by hovering over the link and checking to see if the text of the link is the same as the actual target of the link.

URL in status bar
When the cursor is placed over a link without clicking, most browsers show the target of the link at the bottom of the browser in the status bar.

ITS reminds users to never reset their password on any site except the official reset.uncg.edu website.

ITS also reminds users to be extremely careful which websites they provide their UNCG password to. Most UNCG websites will be located at URLs that contain “.uncg.edu” directly before the first forward slash. For example, if you look at the URL when you log in to your UNCG iSpartan email account, it will appear as https://gafe.uncg.edu/login.jsp. Seeing “uncg.edu” appear directly before the first forward slash will prove it is a trusted website. For other examples like this, look at the URL when you are logging into other campus services like Canvas, Box, Qualtrics, Office365, and Blackboard. They will appear as https://idp.uncg.edu/idp/Authn/UserPassword.

In some specific cases, official UNCG services are provided at other URLs that may not contain “uncg.edu” before the first forward slash. In those situations, if you are suspicious or confused as to whether it is a trusted website, contact the UNCG office providing that service before entering your username and password.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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