Upcoming Updates to Box

Posted on Wednesday, October 1st, 2014 by ITS Communications under General.

Box will be implementing the following changes during the month of October:

  • Update to remove potential for shared sub-folders to be displayed twice on a collaborator’s root folder.
  • Update to Android Box Sync client will allow users to manage collaborators in shared folders and allow print from file previews as well as the addition of a checklist feature in Box Notes.
  • On the web, the advanced search features will be moved form the top bar to the right hand navigation panel. This should allow easier access to search filters like extensions and modified dates. Enhancements to the search engine should improve search times.

In addition, the End of Life (EOL) date for support is coming up for several products:

  • All versions of Box Sync before v3.x
  • Box Sync 3.x on XP or OS X 10.7 and earlier
  • Box Edit on XP and OS X 10.7 and earlier

For a list of EOL products please view the official statement at https://support.box.com/hc/en-us/articles/200519838-What-Is-the-Box-Policy-for-Browser-and-OS-Support.

Browser Support for the Box Web App

Moving forward, Box will follow a standard policy for browser support on the web app and operating system support for desktop and mobile apps.

Box will support the current and prior major releases of the following web browsers and desktop/mobile OS versions on a rolling basis.

Web Browsers:

  • Chrome
  • Firefox
  • Internet Explorer (support for Internet Explorer 7 is ending on October 31, 2014 and support for Internet Explorer 8 is ending on December 31, 2015). This includes Compatibility View in IE8 or any other version of compatibility mode that represents IE7
  • Safari

Operating Systems (OS):

  • Windows (Windows XP support is ending on October 31, 2014)
  • Mac (10.7 support is ending on October 31, 2014)
  • iOS
  • Android

Users will be unable to access Box through the Web App until they update to a supported browser.

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UPDATE: UNCG Network Currently Experiencing Issues

Posted on Monday, September 29th, 2014 by ITS Communications under Service Disruption.

UPDATE: September 29, 2014 2:05PM

The campus networking issue has been resolved and all services are working normally.

If you continue to experience issues, please contact  6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.


Original post: Monday, September 29th, 2014 1:12 PM

Information Technology Services (ITS) is working to correct a networking issue affecting users on campus trying to reach internet services as well as users off campus trying to reach UNCG services. ITS will update this News Article once service has been restored.

We apologize for the inconvenience caused by this unplanned service interruption. If you have any questions or concerns please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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UNCG Network Currently Experiencing Issues

Posted on Monday, September 29th, 2014 by ITS Communications under Service Disruption.

Monday, September 29th, 2014 1:12 PM

Information Technology Services (ITS) is working to correct a networking issue affecting users on campus trying to reach internet services as well as users off campus trying to reach UNCG services. ITS will update this News Article once service has been restored.

We apologize for the inconvenience caused by this unplanned service interruption. If you have any questions or concerns please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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MyCloud @ UNCG To Replace Virtual Computing Lab (VCL) on Wednesday, October 1

Posted on Sunday, September 28th, 2014 by ITS Communications under Service Enhancements.

MyCloud @ UNCG is now available to deliver academic software to Windows PC’s, Macs and mobile devices, including access from personally owned devices and from off campus. This will replace UNCG’s Virtual Computing Lab (VCL) with an updated and more easily accessible computing environment. Access this new offering at http://mycloud.uncg.edu. For details, please see MyCloud @ UNCG. UNCG’s installation of VCL will no longer be available beginning October 1, 2014.

MyCloud @ UNCG currently offers the following applications:

GIS software (Geographic Information Science)

  • ArcCatalog
  • ArcMap

Qualitative data analysis software

  • ATLASti
  • NVivo 10

Statistical, mathematical, & data analysis/reporting software

  • SPSS 22
  • Matlab 2014a
  • SAS 9.4
  • SAS EMiner
  • STATA 13

If you have any questions or concerns please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

 

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“Shell Shock” Vulnerability on Mac OS X, Linux, and Unix Operating Systems

Posted on Friday, September 26th, 2014 by ITS Communications under Security.

Summary

Information Technology Services (ITS) is aware of the recently discovered “Shell Shock” vulnerability which has the potential to impact computers running Unix and similar operating systems, including Mac OSX and Linux. Linx and Unix computers are commonly used as servers for hosting websites and web applications. At UNCG, ITS is actively patching Linux and Unix systems under its administration. ITS has also alerted technical staff across campus, so that they can take corrective action on any vulnerable systems in their area.

Regarding Mac OS X, Apple indicates that only systems with a non-standard configuration are vulnerable. Apple is developing a patch and ITS will notify campus technology support staff when the patch becomes available.

ITS will be monitoring the situation for any further developments and provide updates as appropriate.

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

Details (Notice sent to department/unit technology support staff on 9/26/14)

ITS is moving to act upon a recently announced vulnerability identified as “CRITICAL” that exists in UNCG systems. Patches are expected to be placed in many of the ITS managed Linux systems this morning. This vulnerability allows arbitrary code to be executed within the bash unix shell. Bash is the default shell in Linux and Mac OS X environments and has been ported to many other operating environments. The attacks currently seen outside of UNCG are targeting Web servers running cgi and these systems should be prioritized for patching. Systems without web services still need to be patched as other remote exploit methods are likely to be discovered.

ITS will be taking the approach of patching what is known, blocking known exploit methods at the edge of our network, and testing for the vulnerability within campus systems.

Individual device/system managers need to check with vendors for vulnerability statements and patches. Reference material is continuing to be released including a REN-ISAC Alert at http://www.ren-isac.net/alerts.html .

Additional References:

http://web.nvd.nist.gov/view/vuln/detail?vulnId=CVE-2014-6271
https://access.redhat.com/node/1200223
http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-6271
http://threatpost.com/major-bash-vulnerability-affects-linux-unix-mac-os-x

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