Planned Downtime for Banner and Banner-related systems

Posted on Tuesday, May 21st, 2013 by ITS Communications under Scheduled Maintenance.
  • Who: Users of Banner and Banner-related systems
  • What: Planned downtime for the following services:
    • UNCGenie
    • Self-Service Password Reset
    • INB
    • SciQuest – e-Marketplace
    • UC4/AppWorx
    • Workflow
    • ODS Production (ODSP)
    • WebFOCUS Reporting against BANPRD and ODSP
    • Computer Account Activation
    • PCWS
    • Data feeds to / from Banner
  • When: 4:30 AM thru 5:00 PM, Saturday, May 25
  • Why: Deployment of New Student Catalog & Student Schedule Modules (University Registrar’s Office Internal Use Only)

ALSO

  • Who: WebFOCUS and ODS Users
  • What: Planned downtime for the following services:
    • WebFOCUS Reporting against Banner/ODS Production (BANPRD/ODSP)
  • When: 4:30 AM, Sat, May 25th thru 5:00 PM, Sunday, May 26
  • Why: Banner product upgrades & ODSP Reload

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

 
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Planned Downtime, Campus Network Printing | Tuesday, May 21 | 6:30am-7:30am

Posted on Monday, May 20th, 2013 by Julia Kanakanui under Scheduled Maintenance.

Who:    Faculty, staff and students using lab printers or office network printers

What:   Planned downtime for lab printers and office network printers

When:  Tuesday, May 21, 6:30am-7:30am

Why:    Upgrades to campus printing environment

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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6-TECH Tips: Personalizing Survey Increases Response Rates

Posted on Monday, May 20th, 2013 by ITS Communications under 6-TECH Tips.

6-techlogo-small-65Did you know…?

The simple step of addressing participants by name in an email invitation has been shown to add between 5 and 10 percent to your survey response rate. But think twice before including both first and last name – this didn’t have quite the same positive effect as just using the first name.

For more ways to boost your survey responses, see:  How to Increase Survey Response Rates.

For information about creating a survey at UNCG, see:  Qualtrics @ UNCG or contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Software Upgrade to Data Center Firewall | Saturday, 5/25 | 5:30 am-noon

Posted on Friday, May 17th, 2013 by ITS Communications under Scheduled Maintenance.

Who:    Faculty, Staff and Students who use Data Center resources

What:   ITS will be upgrading the software on the Data Center firewall. No actual downtime is anticipated due to firewall redundancy.

When:  Saturday, May 25, 5:30am-noon

Why:    Upgrade software

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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Planned Downtime for SpartanDrive Network Space | Thursday, 5/23 | 6:30am-8:00am

Posted on Thursday, May 16th, 2013 by ITS Communications under Scheduled Maintenance.

Who:    Faculty, Staff and Students

What:   Move of SpartanDrive network file space.  Access to SpartanDrive network space will be affected.  All shares will be offline approximately 30-60 minutes.  This includes home directories (S:\ drive) and departmental space (N:\ drive) as well as special volumes.

When:  Thursday, May 23, 6:30am-8:00am

Why:    Upgrade to storage equipment

If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu.

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