Planned Downtime for Shibboleth Authentication Service | Friday, November 21 | 5:30am – 7:30am

Posted on Thursday, November 20th, 2014 by ITS Communications under Scheduled Maintenance.

Who: Anyone using an application that is connected to the Shibboleth authentication service.

What: Restart of Shibboleth authentication service.  Many services will be affected including:

  • Canvas
  • Box
  • Office 365

When: Friday, November 21, 5:30AM – 7:30 AM (brief downtime during this period when the server is restarted)

Why: Maintenance

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or

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Changes to New Accounts in Instructional Linux Environment (ILE)

Posted on Thursday, November 20th, 2014 by ITS Communications under General.

Starting Friday, November 21, new accounts created in the Instructional Linux Environment (ILE) will not have default access to department directories.  If access to those directories are required, the account owner will need to contact 6-TECH and submit a request for that access.

Current ILE account users will not be affected by the change in the account creation process and will retain access to departmental directories.

If you have questions or need more information, please contact 6-TECH at (336) 256-TECH (8324) or

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Qualitative Data Analysis Software Evaluation Project

Posted on Tuesday, November 18th, 2014 by ITS Communications under General.

Information Technology Services (ITS) is starting a project to evaluate potential changes to the qualitative data analysis software applications and support currently offered at UNCG. Qualitative data analysis (QDA) is a research technique used across a wide range of academic fields. QDA software, such as Atlas.ti and QSR NVivo, is used to apply codes to text and audio/video files to facilitate the analysis of content. If you would be interested in participating in this project, please contact Jan Albrecht (

Participation opportunities include:

  • providing input on the features and functionality UNCG researchers need for QDA software
  • submitting feedback about products you currently use
  • attending vendor product demos
  • making other suggestions about QDA software options

For information about software currently supported by ITS, see Windows Software @ UNCG.

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2014 Technology Services Survey is Underway – We’d Love to Hear from You!

Posted on Friday, November 14th, 2014 by ITS Communications under General.

Did you receive an email invitation to take ITS’ 2014 Technology Services survey? If so, we’d love to hear from you by Nov 21!  (A final email reminder will go out Wednesday, Nov 19.)

What needs to be done to improve university technology services? Your feedback is very important to us. If you received a survey invitation, please share your ideas and experience by taking the survey. Your completed survey will qualify you for the drawing of one of three $50 Amazon gift cards.

You can read further details about the survey in this previous ITS News article:   2014 Technology Services survey

If you have any questions about taking the survey, please contact the survey coordinators at


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Turnitin Now Available in Canvas

Posted on Thursday, November 13th, 2014 by ITS Communications under Service Enhancements.





As part of the LMS migration, Turnitin, a leading plagiarism detection service is now available for use in Canvas.  Turnitin is similar to SafeAssign, however SafeAssign is only available for use with Blackboard Learn.

Here’s how Turnitin works: When a student submits work to a Turnitin enabled assignment in Canvas, an “Originality Report” is generated. This report shows how much of a student’s submission matches content from the Turnitin databases and the list of possible sources.  The student’s submission is checked against three databases:

  • The Current and Archived Web: Similar to Google and Bing, Turnitin has built a web crawler that crawls the Internet and indexes content into a searchable form. Turnitin currently contains over 45 billion web pages from the current web as well as archived web pages.
  • Student Papers: Over 50 percent of plagiarism comes from other student’s work. Turnitin compares submitted papers to a database of over 337 million papers in the Turnitin paper database. Each day, the Turnitin student database grows by 190,000 papers.
  • Content Partnerships: Turnitin has partnered with leading content publishers, including library databases, text-book publishers, digital reference collections, subscription-based publications, homework helper sites and books. These partnerships have contributed over 130 million additional articles to our databases.

Please visit the following links for instructions on using the Canvas/Turnitin integration:

How to create a Turnitin enabled Assignment

How to view a Turnitin Originality Report using Canvas Speedgrader

 If you have questions, please contact 6-TECH at (336) 256-TECH (8324) or

For more information about UNCG’s Learning Management System transition from Blackboard Learn to Canvas by Instructure, visit:

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