UNCG ITS News

Information Technology Services

Who: Students, faculty, and staff What: The new Citrix Workspace user interface (UI) will become the standard.When: Tuesday, April 2, 2024Why: Streamlined interface, enhanced features, and improved navigation. Users will be automatically switched to the new Citrix Workspace UI. A few quick tips: Browser Cache: If you still see the old interface, refresh the page. Mac, [Read More]

Who: Faculty, staff, and vendors who use the Cisco AnyConnect VPN application for remote access What: Cisco AnyConnect VPN software version update When: Tuesday, March 19, 2024, 6:00 a.m. – 7:30 a.m. Information Technology Services (ITS) will enable the auto-update feature for Cisco AnyConnect. During your next VPN connection attempt to sslvpn.uncg.edu or vendorvpn.uncg.edu, AnyConnect [Read More]

Who: Students, faculty, and staff that use Canvas What: Canvas scheduled maintenance When: Thursday, March 21, 2024, at 2:05 a.m. until 4:05 a.m. Why: Instructure, the vendor for Canvas, has scheduled maintenance that is expected to last no more than 5 minutes but could extend to 2 hours.  During the maintenance window, Canvas may be [Read More]

Who: Faculty, staff, and students What: Oracle Database Quarterly Critical Patch Update (CPU) When: Tuesday, March 19, 2024, 4:30 a.m. – 7:30 a.m. Why: Information Technology Services (ITS) follows a standard quarterly patching release schedule to improve delivery and ensure the most secure hosted Oracle database services. The following core Oracle-dependent services will be impacted [Read More]

Who: Students, faculty, and staffWhat: UNCG is upgrading Banner Student, Registration, and Faculty from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).When: Wednesday, March 6, 2024, 5:30 a.m. – 7:30 a.m. Why: Banner module upgrades On Wednesday, March 6, 2024, Self-Service Banner 9 (SSB9) interfaces will be upgraded with a new look and feel. See the Technology [Read More]