UNCG ITS News

Information Technology Services

ITS has addressed most identified network connection problems. However, some issues may persist.   If you continue to experience difficulties connecting to the network, have questions, or need technical assistance, contact 6-TECH at (336) 256-TECH (8324) or [email protected].  {Update posted: 4/3/2024 at 1:30 p.m.} ITS is actively working to resolve the connectivity issues reported this morning. We appreciate your [Read More]

Who: Students, faculty, and staffWhat: eduroam clients configured with username only will be redirected to a captive portal page with a link to re-configure the device.When: Wednesday, March 13, 2024, at 8:00 a.m.Why: This will help remediate improperly configured clients and ensure proper roaming when visiting other eduroam locations. Connection to eduroam will not be [Read More]

Who: Students, faculty, and staff When: Tuesday, August 1, 2023, from 8:00 p.m. until 7:30 a.m., and if needed Wednesday, August 2, 2023, from 8:00 p.m. to 7:30 a.m. What: Enterprise Networks will be performing network maintenance that could intermittently affect wired, wireless, and remote connectivity. We do not anticipate any extended outages, but the [Read More]

Who: Students, faculty, and staff When: Tuesday, July 25, 2023 What: Information Technology Services (ITS) will replace the network switches in the following buildings: 328 Tate St Chemical Safety Graphics and Printing Soccer Field Softball Stadium Steam Plant Turf Maintenance Sink Garage University Relations 1605 Spring Garden St During the upgrade, wired and wireless services [Read More]

On Monday, July 31, 2023, Aruba Remote Access Point Service, used for teleworking, will no longer be offered at UNCG. The campus Wi-Fi network has been upgraded to Juniper/Mist products and the equipment supporting the Aruba Access points is being removed.  Alternatives for remote access include Cisco AnyConnect VPN and MyCloud.   If you have any [Read More]