Technology News

Information Technology Services

Who: Students, faculty and staff who log into applications connected to Shibboleth (UNCG’s Single sign-on) authentication services (see list of services below). What: Planned downtime of Shibboleth authentication services.  Affected services affected include: Google Apps (e.g. Gmail, Hangouts, Calendar, Drive) Canvas Box Office 365 SpartanCard Online WebEx Qualtrics When: Thursday, March 16, 5:00 a.m. – 7:30 [Read More]

An upcoming update to the Firefox browser will result in Google Hangouts temporarily not having video and audio functionality. Google is aware of the issue and is working to develop a solution. Firefox will be upgrading to Firefox version 52, which is scheduled to be released on March 7.  Firefox 52 will no longer support [Read More]

Users will soon see an enhancement to Google Drive: the upload process will result in a reduction of duplicate files. When a user downloads a file from Google Drive to work with the file locally, and then re-uploads the modified file into Google Drive, Google will compare the file name and instead of creating a new [Read More]

During the next six weeks, Google will gradually introduce new behavior to Google’s Hangouts Chrome extension. The new experience more closely resembles the mobile app and is oriented to facilitating group chats. With the Hangout Chrome extension, Hangouts will appear as its own desktop window. Additional features in development include the ability to pop-out conversations so [Read More]