ITS News

Information Technology Services

The Azure outage that began at approximately 5:30 p.m. on Monday, September 28, has been resolved. ITS and Microsoft continue to monitor service.   Follow the 6TECH status page to get real-time UNCG ITS system updates!  {Posting 9/28/2020, 9:10 p.m.} UPDATE: ITS continues to monitor Microsoft’s progress correcting the Azure outage that began at approximately 5:30 [Read More]

Google has updated the new User Interface (UI) for Google groups with two features that allow the assignment of messages and the ability to configure a default email address for sending messages from the group. Previously, these assignments could only be made in the classic view, which will be going away soon. Set a Default [Read More]

Update (Resolved): 6/18/2019, 1:30 p.m. At approximately 1:15 p.m., Google reported that the problem with Google Calendar was resolved and the service should be functioning normally now. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email Update: 6/18/2019, 12:30 p.m. As of 12:30 p.m., Information Technology Services [Read More]

Beginning May 21, 2019, Google “Team Drives” will become “shared drives.” On the web and in Drive File Stream, the change will occur during the first week of June. Any desktop shortcuts that link to content inside of shared drives must be updated. This name change has no impact on drive or folder functionality. It [Read More]

Update (Resolved): 2/22/2019, 5:45 p.m. An issue affecting Google account activation occurred between 3:40 p.m. and 5:40 p.m. Friday, February 22, 2019. ITS confirms that the Google account creation process is restored and functioning normally. ITS will continue to monitor service. We apologize for any inconvenience caused by this issue. If you have questions or need [Read More]