ITS News

Information Technology Services

Update (Resolved): 6/18/2019, 1:30 p.m. At approximately 1:15 p.m., Google reported that the problem with Google Calendar was resolved and the service should be functioning normally now. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email 6-TECH@uncg.edu. Update: 6/18/2019, 12:30 p.m. As of 12:30 p.m., Information Technology Services [Read More]

Beginning May 21, 2019, Google “Team Drives” will become “shared drives.” On the web and in Drive File Stream, the change will occur during the first week of June. Any desktop shortcuts that link to content inside of shared drives must be updated. This name change has no impact on drive or folder functionality. It [Read More]

Update (Resolved): 2/22/2019, 5:45 p.m. An issue affecting Google account activation occurred between 3:40 p.m. and 5:40 p.m. Friday, February 22, 2019. ITS confirms that the Google account creation process is restored and functioning normally. ITS will continue to monitor service. We apologize for any inconvenience caused by this issue. If you have questions or need [Read More]

Update (Resolved): 2/18/2019, 11:40 p.m. An issue affecting Google, Adobe Creative Cloud, and Webex account activation occurred between 10:00 p.m. and 11:30 p.m. Monday, February 18, 2019. ITS confirms that account activation is restored and functioning normally. ITS will continue to monitor service. All account activations that were affected have now been created successfully. ITS recommends [Read More]

On January 29, 2019, Google announced design enhancements to the Gmail mobile application. The changes complement the recent redesign of core G Suite applications, including Gmail, Calendar, Drive, and Docs. Android and iOs mobile apps will update to the new design within the next two weeks. There are several enhancements that greatly improve the Gmail-user [Read More]