Information Technology Services

The national news media has reported that a significant number of organizations around the world have been affected by a cybersecurity event that involves a software utility called MOVEit, a widely used electronic file transfer software.  

UNCG does not use MOVEit software and has found no evidence of a security breach on campus. However, one of our third-party service providers, National Student Clearinghouse (NSC), has notified us that personally identifiable information UNCG shares with them may have been exposed due to their use of MOVEit software.  

Information Technology Services (ITS) is awaiting further details from NSC to determine if any UNCG data may have been impacted as the extent of the incident and other details remain under investigation. NSC has posted information about this incident on the NSC website.

You do not need to take any immediate or specific action in response to this incident. However, it is always advisable to vigilantly protect your personal information and monitor your online accounts for potentially fraudulent activity.  

 ITS recommends the following to protect your personal information: 

  • Stay alert for phishing scams. These are emails, phone calls, or other communications which appear genuine but are designed to steal your information or install computer viruses.  
  • Do not click links from suspicious emails. Go directly to the organization’s website for more information. 
  • Monitor all financial accounts. Regularly check your credit card, credit report, bank accounts, etc. Report suspicious activity to the financial institution immediately. 
  • Consider using fraud alerts or freezing your credit. More information on credit freezing is available at usa.gov. 
  • Update passwords. Use different usernames and password combinations across different websites. Take advantage of multifactor login whenever possible. 

Check out UNCG ITS News for more security tips.

ITS continues to monitor the situation and will provide further information as it becomes available.  

If you have questions or need assistance, submit a 6-TECH ticket, call (336) 256-TECH (8324), or email [email protected].