UNCG ITS News
Information Technology Services
Update: (Resolved) Known Issue with Canvas Peer Reviews
On October 11, 2023, an issue in Canvas that affected peer reviews was reported to Information Technology Services (ITS). Instructure, the vendor for Canvas, reports their engineers have corrected the issue. ITS has verified that peer reviews appear correctly. If you still experience the issue with peer reviews, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), [Read More]
(Resolved) Turnitin Service Disruption
Information Technology Services (ITS) reports that the issue has been resolved. ITS is unaware of any further issues and will continue to monitor services. If you are still experiencing issues with the service, contact 6-TECH at (336) 256-TECH (8324) or [email protected]. {Posted on 10/2/2023 at 9:02 a.m.} On Monday, October 2, ITS became aware of an issue preventing users from being [Read More]
Aruba Remote Access Point Service to be Discontinued | July 31
On Monday, July 31, 2023, Aruba Remote Access Point Service, used for teleworking, will no longer be offered at UNCG. The campus Wi-Fi network has been upgraded to Juniper/Mist products and the equipment supporting the Aruba Access points is being removed. Alternatives for remote access include Cisco AnyConnect VPN and MyCloud. If you have any [Read More]
(Resolved) Banner Outage
Information Technology Services (ITS) reports that the issue has been resolved. ITS is unaware of any further issues and will continue to monitor services. If you are still experiencing issues with the service, contact 6-TECH at (336) 256-TECH (8324) or [email protected]. {Posted on 7/19/2023 at 8:59 a.m.} Information Technology Services (ITS) is aware of an [Read More]
(Resolved) Outlook Email Service Degradation
On Tuesday, June 27, 2023, an issue that affected Outlook email services occurred between approximately 5:13 a.m. and 4:27 p.m. Microsoft reports that the issue has been resolved. Information Technology Services (ITS) is unaware of any further issues and will continue to monitor services. If you are having issues, please contact 6-TECH by submitting a [Read More]
Technology Training
- Finding Efficiencies in Outlook April 29, 2024
- Research Computing Facilitation Office Hour May 1, 2024