Technology News

Information Technology Services

Who: Users of UNCG Qualtrics surveys What: Staff, faculty and students will be able to create an unlimited number of Qualtrics surveys. When: Beginning Friday, March 17, 2017 Previously, students were limited to five surveys in UNCG’s Qualtrics service. Information Technology Services (ITS) is removing survey count limits on all faculty, staff and student accounts. Learn more [Read More]

Who: Students, faculty and staff who log into applications connected to Shibboleth (UNCG’s Single sign-on) authentication services (see list of services below). What: Planned downtime of Shibboleth authentication services.  Affected services affected include: Google Apps (e.g. Gmail, Hangouts, Calendar, Drive) Canvas Box Office 365 SpartanCard Online WebEx Qualtrics When: Thursday, March 16, 5:00 a.m. – 7:30 [Read More]

UPDATE:2/28/17, 8:50PM EST All services are operational at this time. Notifications in Canvas may be delayed as its systems clear messages that accumulated during the outage. ITS apologizes for any inconvenience caused by this issue and will continue to monitor the situation. If you have questions or continue to experience problems, please contact 6-TECH at [Read More]

Update: 12/17, 8:15 p.m. The issue with Qualtrics has been resolved.  Account access should now be functionally normally. If you are still experiencing problems or need additional information, please contact 6-TECH at (336) 256-TECH (8324) or 6-TECH@uncg.edu. [Original post: 12/17/2015, 10:00 a.m.] Qualtrics is currently experiencing an issue that is preventing users from accessing their accounts. Information [Read More]