ITS News

Information Technology Services

Beginning February 1, 2021, Zoom cloud recordings will be automatically deleted 30 days after their creation. When the 30-day retention period is set on February 1, recordings older than 30 days will move to the Zoom trash and remain there for an additional 30 days. While in the Zoom trash, recordings can be recovered and [Read More]

Who: Students, faculty, and staff who record Zoom meetings What: Deletion of all UNGG Zoom cloud recordings created prior to September 1, 2020 When: Friday, December 11, 2020 Due to an unanticipated number of Zoom meetings, UNCG is close to exceeding our allotted Zoom cloud storage. Consequently, Information Technology Services (ITS) will delete all Zoom [Read More]

Beginning on October 2, Zoom cloud recordings will no longer require authentication for viewing. Alternately, cloud recordings will have passcode protection. As a result, when sharing a cloud recording, hosts must  provide the corresponding passcode for the recording. The passcode is provided in the email that is sent to hosts when Zoom recordings finish processing. [Read More]

The Azure outage that began at approximately 5:30 p.m. on Monday, September 28, has been resolved. ITS and Microsoft continue to monitor service.   Follow the 6TECH status page to get real-time UNCG ITS system updates!  {Posting 9/28/2020, 9:10 p.m.} UPDATE: ITS continues to monitor Microsoft’s progress correcting the Azure outage that began at approximately 5:30 [Read More]

Information Technology Services (ITS) previously published a news article reporting that Zoom meetings at UNCG would immediately require a passcode or Waiting Room be enabled. The information reported reflected changes previously announced by Zoom that did not get implemented as planned.    Zoom’s passcode and/or Waiting Room requirement for meetings at UNCG will not be implemented [Read More]