ITS News

Information Technology Services

Beginning on October 2, Zoom cloud recordings will no longer require authentication for viewing. Alternately, cloud recordings will have passcode protection. As a result, when sharing a cloud recording, hosts must  provide the corresponding passcode for the recording. The passcode is provided in the email that is sent to hosts when Zoom recordings finish processing. [Read More]

The Azure outage that began at approximately 5:30 p.m. on Monday, September 28, has been resolved. ITS and Microsoft continue to monitor service.   Follow the 6TECH status page to get real-time UNCG ITS system updates!  {Posting 9/28/2020, 9:10 p.m.} UPDATE: ITS continues to monitor Microsoft’s progress correcting the Azure outage that began at approximately 5:30 [Read More]

Information Technology Services (ITS) previously published a news article reporting that Zoom meetings at UNCG would immediately require a passcode or Waiting Room be enabled. The information reported reflected changes previously announced by Zoom that did not get implemented as planned.    Zoom’s passcode and/or Waiting Room requirement for meetings at UNCG will not be implemented [Read More]

The Zoom outage that started at approximately 8:50 a.m. this morning is resolved. ITS and Zoom continue to monitor service.   Follow the 6TECH System Status page for system status updates. For technical assistance, please submit a 6-TECH ticket, call 6-TECH at (336) 256-TECH (8324), or email — {Original Posting 8/24/2020, 9:20 a.m.} Zoom reports [Read More]

UNCG G Suite users can now enable the Zoom for GSuite Add-on, available in the G Suite Marketplace.  The Add-on allows a Zoom Meeting to be created in Gmail and Google Calendar. In Gmail, a user can launch their personal Zoom Meeting room. In Calendar, a user can add a Zoom meeting to an event. [Read More]